酒店回复: Dear Guest,Lamentamos mucho la experiencia inicial con su habitación. Nos alegra saber que el cambio de habitación fue satisfactorio, pero tomamos nota de su comentario sobre la necesidad de remodelación. Su opinión es muy valiosa para nosotros, y trabajaremos en mejorar nuestras instalaciones. Gracias por su comprensión y por darnos la oportunidad de atenderle.
3.0分
情侣出游
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Room was not clean the soap was left in tub, trash in between desk and refrigerator, microwave had something spilled in it. The breakfast consist of Texas waffle, biscuits and watery sausage gravy, cereal, whole milk ,apple, yougart white bread , blueberry muffin, and Danish. First day we went at 8 so figured they just needed to fill it back up ,so then second next day we went down at 730 to see if the breakfast was any different and it was the same thing,so we went out to get breakfast. The front desk personal was great.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re very sorry to hear about the cleanliness issues in your room and that our breakfast offerings did not meet your expectations. This is not the level of quality we strive to provide, and your comments have been shared with our housekeeping and breakfast teams for immediate review and improvement. We’re glad, however, to know that our front desk staff provided great service during your stay. We appreciate you bringing these matters to our attention and hope you’ll consider giving us another chance to provide you with a much-improved experience
3.0分
其他
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Guy at the front desk was very rude wouldn’t get off his phone when we got there to see if we could check in early he just kept pointing
At the sign that check in was at 3 and then just kept on his phone and to many rules about breakfast not everyone like to eat when there’s a lot of ppl but you dont take your breakfast to the room you already paid for your breakfast with the room so what does it matter unfortunately we will choose another place to stay next time
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. This is not the level of hospitality we strive to provide, and your comments will be shared with our team for improvement. We understand your disappointment. Your feedback is valuable to us, and we hope you might consider giving us another opportunity in the future to provide a better experience.
5.0分
其他
It was excellent. Just wish the bed had been lower and the internet was frustrating at times other than that it was a wonderful experience.
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酒店回复: Dear Guest,Thank you for your feedback! We’re thrilled to hear you had a wonderful experience overall. We understand the bed height and internet issues were frustrating, and we’ll work to improve those areas. We appreciate you bringing this to our attention and hope to provide an even better experience during your next stay.
2.0分
商务出差
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Bad place to stay
Parking lot and pool area full of trash, hall carpet is very dirty and room smelled like mold, breakfast was HORRIBLE, they dont care hiw bad it is, milk was spoiled and biscuits were still frozen and gravy cold, coffee was nasty, dont stsy here
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酒店回复: Dear Guest,We regret to hear about your experience and for the issues you encountered with cleanliness and breakfast quality. This is not the standard we strive to provide, and your concerns will be shared with our team immediately to ensure they are addressed. We appreciate your feedback as it helps us improve, and we regret that we fell short during your stay.
4.0分
其他
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This is no good place to stay as cheap each time. I’ve stayed here though there’s rowdy people up by the pool just stay up all night. I think they live here full-time maybe even work at the hotel they’re very unfriendly makes you feel unsafe.
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酒店回复: Dear Guest,Thank you for sharing your concerns. We regret to hear about the noise and the behavior you experienced during your stay, as well as the impact it had on your sense of safety. We take this feedback seriously and will address these issues with our team to ensure a more comfortable and welcoming environment for all guests.
5.0分
其他
Thank you for my accommodation at this location, I will definitely be back and enjoy my time again! Beck Rights!
4.0分
其他
Parking was secure, HVAC worked well, Internet was difficult
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear that you felt secure with our parking and that the HVAC system worked well during your stay. We’re sorry to learn that the Internet was difficult to use, and we will review this with our provider to ensure a smoother experience for our guests. We appreciate you bringing this to our attention,
4.0分
商务出差
Great stay, rooms very clean and staff was very friendly.
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酒店回复: Dear Guest,Thank you for your kind words! We’re delighted to hear that you had a great stay and enjoyed our clean rooms and friendly staff. Your satisfaction means a lot to us, and we look forward to welcoming you back for another wonderful visit soon.
干净、舒适、服务周到、地理位置优越。
他们给我的第一个房间很不干净，浴室和床看起来都是用过的。但是我们要求换房，另一个房间还可以，尽管它需要重新装修，但非常老旧和破旧。
Room was not clean the soap was left in tub, trash in between desk and refrigerator, microwave had something spilled in it. The breakfast consist of Texas waffle, biscuits and watery sausage gravy, cereal, whole milk ,apple, yougart white bread , blueberry muffin, and Danish. First day we went at 8 so figured they just needed to fill it back up ,so then second next day we went down at 730 to see if the breakfast was any different and it was the same thing,so we went out to get breakfast. The front desk personal was great.
Guy at the front desk was very rude wouldn’t get off his phone when we got there to see if we could check in early he just kept pointing
At the sign that check in was at 3 and then just kept on his phone and to many rules about breakfast not everyone like to eat when there’s a lot of ppl but you dont take your breakfast to the room you already paid for your breakfast with the room so what does it matter unfortunately we will choose another place to stay next time
It was excellent. Just wish the bed had been lower and the internet was frustrating at times other than that it was a wonderful experience.
Bad place to stay
Parking lot and pool area full of trash, hall carpet is very dirty and room smelled like mold, breakfast was HORRIBLE, they dont care hiw bad it is, milk was spoiled and biscuits were still frozen and gravy cold, coffee was nasty, dont stsy here
This is no good place to stay as cheap each time. I’ve stayed here though there’s rowdy people up by the pool just stay up all night. I think they live here full-time maybe even work at the hotel they’re very unfriendly makes you feel unsafe.
Thank you for my accommodation at this location, I will definitely be back and enjoy my time again! Beck Rights!
Parking was secure, HVAC worked well, Internet was difficult
Great stay, rooms very clean and staff was very friendly.