Very clean room!! The man that worked there that night that worked there questioned my husband’s services Dogs credentials, and was very hateful about it. Other than that it was a very clean, nice, and big room. Lady at check out was very nice and friendly.
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酒店回复: Dear Catherine,Thank you for sharing your experience at Juniper Motel Madras by Townhouse. We’re glad you found the room clean and spacious, and we appreciate your feedback regarding staff behavior, which we will address.Warm regards,LisaJuniper Motel Madras by Townhouse
3.0分
情侣出游
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Super sketchy. However the bed was comfortable and the area was quiet other than highway traffic. The room was clean but the bathroom had a used towel and old soap. Didn’t expect much for the price we paid though and I wasn't to dissapointed. You can tell this motel has been around for awhile but there seems to be some updates to the rooms from previous reviews.
2.0分
商务出差
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First room had overwhelming odor of mold and mildew from closet that has water heater. Changed room, no odor but cleanliness was poor; mattress and cover severly stained, carpet stained throughout, dirty walls and small black bacteria flies. Outside my door was broken glass, busted railroad ties with metal brackets and garbage on side of building, old mattresses, as you exit the property. Booked online, had no idea of conditions until too late. Stay was three days too long, sadly. Property has potential.
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酒店回复: Dear Toby,We sincerely apologize for the cleanliness and maintenance issues you encountered. Your detailed feedback is important, and we will address these concerns to improve the property for future guests.Sincerely,EvaJuniper Motel Madras by Townhouse
3.0分
家庭亲子
Inexpensive but very old and in poor condition, check in friendly, clean, no coffee in room or lobby
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酒店回复: Dear Bonnie,Thank you for your feedback and for staying at Juniper Motel Madras by Townhouse. We’re glad to hear you found the check-in experience friendly and the room clean. We also appreciate your honest comments about the property's condition and the lack of coffee, which we'll take into consideration as we work on improvements.We hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,YusufThe Juniper Motel Madras Team"
3.0分
家庭亲子
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When checking in I was told I was going to be charged $95. I gave him 100 cash. The guy then said that it was another 20 for deposit. I was going to leave and I asked for my change and he said he didn't have change just for 5$ that I would get my change back when he gave me my $20 deposit back. The next morning he didn't give me anything when i checked out. The hotel room was dirty there was cockroaches, hair, in the bathroom the lid to the fan was hanging about to fall off.
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酒店回复: Dear Valeria,Thank you for sharing your feedback. We apologize for the room condition and the issues with deposits. Your comments will be reviewed to improve guest experience.Best regards,EvaJuniper Motel Madras by Townhouse
1.0分
情侣出游
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Room had bedbugs and was filthy had to deal with ******* for over an hour trying to get my room credited back. Will have trouble booking ahead of time again after pulling up to this pathetic mess that they have on their site. Do not book this place!! I’m not sure who could possibly leave a good review for this motel so I won’t believe another review.
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酒店回复: Dear Sharon,We sincerely apologize for the issues you encountered, including cleanliness and bedbugs. Your feedback is important, and we will take immediate steps to address these concerns.Sincerely,EvaJuniper Motel Madras by Townhouse
2.0分
商务出差
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We paid $114. For a room with no coffee, water bottles, keys that worked when they felt like it, no Kleenex, a horrible mirror (that I would have thrown away) and mediocre everything. We had stayed there.before and it was nicer then. Not going back.
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酒店回复: Dear Nancy,We apologize for the issues you experienced during your stay, including amenities and room condition. Your feedback is important and will help us improve.Sincerely,EvaJuniper Motel Madras by Townhouse
3.0分
其他
It was more then i expected, the traffic was loud bit had earplugs so it was fine. Over all it was quite comfy
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酒店回复: Dear Keith,Thank you for your review! We’re glad you found the stay comfortable despite the traffic. Your feedback is appreciated and will help us improve.Best regards,EvaJuniper Motel Madras by Townhouse
1.0分
其他
Nope, nope, nope.
The beds were clean but the bathroom was nasty with holes in the walls and door, mold, hair....
Staff was friendly.
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酒店回复: Dear Carrie,We’re sorry for the issues you experienced with the bathroom condition. We’re glad our staff were friendly, and your feedback will help us improve for future guests.Sincerely,EvaJuniper Motel Madras by Townhouse
好的
Very clean room!! The man that worked there that night that worked there questioned my husband’s services Dogs credentials, and was very hateful about it. Other than that it was a very clean, nice, and big room. Lady at check out was very nice and friendly.
Super sketchy. However the bed was comfortable and the area was quiet other than highway traffic. The room was clean but the bathroom had a used towel and old soap. Didn’t expect much for the price we paid though and I wasn't to dissapointed. You can tell this motel has been around for awhile but there seems to be some updates to the rooms from previous reviews.
First room had overwhelming odor of mold and mildew from closet that has water heater. Changed room, no odor but cleanliness was poor; mattress and cover severly stained, carpet stained throughout, dirty walls and small black bacteria flies. Outside my door was broken glass, busted railroad ties with metal brackets and garbage on side of building, old mattresses, as you exit the property. Booked online, had no idea of conditions until too late. Stay was three days too long, sadly. Property has potential.
Inexpensive but very old and in poor condition, check in friendly, clean, no coffee in room or lobby
When checking in I was told I was going to be charged $95. I gave him 100 cash. The guy then said that it was another 20 for deposit. I was going to leave and I asked for my change and he said he didn't have change just for 5$ that I would get my change back when he gave me my $20 deposit back. The next morning he didn't give me anything when i checked out. The hotel room was dirty there was cockroaches, hair, in the bathroom the lid to the fan was hanging about to fall off.
Room had bedbugs and was filthy had to deal with ******* for over an hour trying to get my room credited back. Will have trouble booking ahead of time again after pulling up to this pathetic mess that they have on their site. Do not book this place!! I’m not sure who could possibly leave a good review for this motel so I won’t believe another review.
We paid $114. For a room with no coffee, water bottles, keys that worked when they felt like it, no Kleenex, a horrible mirror (that I would have thrown away) and mediocre everything. We had stayed there.before and it was nicer then. Not going back.
It was more then i expected, the traffic was loud bit had earplugs so it was fine. Over all it was quite comfy
Nope, nope, nope.
The beds were clean but the bathroom was nasty with holes in the walls and door, mold, hair....
Staff was friendly.