酒店回复: Thank you for doing our guest review we appreciate the feedback to help us. hopefully you'll give us another chance take care and have a great day
2.0分
家庭亲子
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Difficult to find the entrance to the parking lot at night for travelers.
After parking one of our children was almost hit by a car speeding through the parking spots.
The check in person was polite and professional.
We booked two double bed rooms. One was cleaner than the other. One had residual hairs in the tub.
Both rooms smelled of cabbage and linens that had not been dried completely so they smelled of mildew.
The beds had springs that creaked and groaned when getting in and out of bed.
I would not stay here as a single woman or a woman with children alone as it did not feel safe in the evening outside.
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酒店回复: Thank you for doing our guest review we appreciate the feedback to help us. hopefully you'll give us another chance take care and have a great day
3.0分
其他
Great if all you are looking for is a bed for 1 night and if you enjoy bedroom noice.Very difficult to find from main street.
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酒店回复: Thank you for doing our guest review we appreciate the feedback to help us. hopefully you'll give us another chance take care and have a great day
2.0分
情侣出游
What I didn’t like was my bedding was dirty and stained. Also the bedding had burn holes in them Rooms really need to be updated.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. Please accept our sincerest apologies for the concerns that you may have encountered with the beddings and the condition of the room. I am sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
3.0分
其他
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Bed linens were clean other than that, the entry door didn’t operate properly, there was no hand soap or shower soap and the vanity faucet plumbing was backward.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Roanoke Rapids. We sincerely appreciate your comments and are glad you found the linen clean, however, we do apologize for the state of the door, faucet and the toiletries you mentioned. To ensure that a situation like yours doesn't happen again, my team is reviewing your feedback as a training opportunity.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your experience with us. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,ErikaRed Roof Management RediResponse Specialist
4.0分
其他
Update the mattresses. Box springs very squeaky and bed uncomfortable.
However, several upgrades have been made since my visit last year. Very nice.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. I understand your disappointment regarding the mattress and box spring condition. We are so happy you noticed and appreciated the upgrades we've made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
酒店位置很好，离高速公路很近，出行方便。
干净安静，非常适合放松。
房间有异味，非常潮湿，地板还在漏水。
玩得很开心！
床垫不舒服。房间很干净。
Difficult to find the entrance to the parking lot at night for travelers.
After parking one of our children was almost hit by a car speeding through the parking spots.
The check in person was polite and professional.
We booked two double bed rooms. One was cleaner than the other. One had residual hairs in the tub.
Both rooms smelled of cabbage and linens that had not been dried completely so they smelled of mildew.
The beds had springs that creaked and groaned when getting in and out of bed.
I would not stay here as a single woman or a woman with children alone as it did not feel safe in the evening outside.
Great if all you are looking for is a bed for 1 night and if you enjoy bedroom noice.Very difficult to find from main street.
What I didn’t like was my bedding was dirty and stained. Also the bedding had burn holes in them Rooms really need to be updated.
Bed linens were clean other than that, the entry door didn’t operate properly, there was no hand soap or shower soap and the vanity faucet plumbing was backward.
Update the mattresses. Box springs very squeaky and bed uncomfortable.
However, several upgrades have been made since my visit last year. Very nice.