酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
2.0分
其他
原文
翻译提供方:Google
我不喜欢这个地区
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酒店回复: Dear Ricardo,Thank you for taking the time to rate us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
1.0分
其他
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I normally dont leave reviews but ill leave one for this property. I think this property was family owned and the younger front desk employees where rude there was a man and a lady , also i didn't feel like my bed linen was clean i slept with my light on and kept checking for bed bugs and im and over the road truck driver and some of our truck stop showers put there bathrooms/showers to shame, they do not have glass shower enclosures they just had low water pressure shower heads and shower curtains.This was not the standard i would expect from a La quinta inn and i have been to several La quinta inns in multiple states and this one is by far the worst one ive been to. I would never stay here again.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
商务出差
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The room was dirty. The bathroom was engulfed in mold. Shower could not be used. If I wasn't so tired as I traveled all day to get there for work I would have left immediately. I left in the morning. The rest oft the hotel is dirty as well.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
3.0分
其他
Medium stay
Bathroom was dirty with mold. Front desk was never open. Computers were down at check out.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
3.0分
其他
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The staff was friendly. Checkin/out was efficient. The room was extremely dated. The floor tiles were loose to the extent where they came up. Bathroom hardware (shower knobs and faucets) were extremely rusted. Lamps were old with rusted bases. The outlets were stripped and wouldn’t hold electrical devices. The hotel has pets (not ideal for us). Bed linens were very thin and the mattress was extremely worn.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
2.0分
其他
Staff was friendly but many places we looked there were issues that required maintenance and cleaning.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
其他
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Upon arriving to my room. When I checked the bathroom. The toilet was not clean as well as the tub. There were brown stains on the toilet as if someone used it and left.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
早餐很棒。房间很安静也很干净。床非常舒服。工作人员都非常友善和细心。
不知道为什么,我用借记卡支付了137美元房费后,又被额外扣了两次50美元。而且这房间一点也不好!空调有问题,房间里很潮湿,瓷砖地板滑得像溜冰场!味道也不怎么样。因为只住一晚,我就没说什么。但我绝对不会再住这家酒店了!
酒店条件一般
我不喜欢这个地区
I normally dont leave reviews but ill leave one for this property. I think this property was family owned and the younger front desk employees where rude there was a man and a lady , also i didn't feel like my bed linen was clean i slept with my light on and kept checking for bed bugs and im and over the road truck driver and some of our truck stop showers put there bathrooms/showers to shame, they do not have glass shower enclosures they just had low water pressure shower heads and shower curtains.This was not the standard i would expect from a La quinta inn and i have been to several La quinta inns in multiple states and this one is by far the worst one ive been to. I would never stay here again.
The room was dirty. The bathroom was engulfed in mold. Shower could not be used. If I wasn't so tired as I traveled all day to get there for work I would have left immediately. I left in the morning. The rest oft the hotel is dirty as well.
Medium stay
Bathroom was dirty with mold. Front desk was never open. Computers were down at check out.
The staff was friendly. Checkin/out was efficient. The room was extremely dated. The floor tiles were loose to the extent where they came up. Bathroom hardware (shower knobs and faucets) were extremely rusted. Lamps were old with rusted bases. The outlets were stripped and wouldn’t hold electrical devices. The hotel has pets (not ideal for us). Bed linens were very thin and the mattress was extremely worn.
Staff was friendly but many places we looked there were issues that required maintenance and cleaning.
Upon arriving to my room. When I checked the bathroom. The toilet was not clean as well as the tub. There were brown stains on the toilet as if someone used it and left.