酒店回复: Dear Ricardo,Thank you for taking the time to rate us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
4.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: Dear Germaine, Thank you for taking the time to write us a review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
3.0分
其他
Medium stay
Bathroom was dirty with mold. Front desk was never open. Computers were down at check out.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
3.0分
其他
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The staff was friendly. Checkin/out was efficient. The room was extremely dated. The floor tiles were loose to the extent where they came up. Bathroom hardware (shower knobs and faucets) were extremely rusted. Lamps were old with rusted bases. The outlets were stripped and wouldn’t hold electrical devices. The hotel has pets (not ideal for us). Bed linens were very thin and the mattress was extremely worn.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
2.0分
其他
Staff was friendly but many places we looked there were issues that required maintenance and cleaning.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
其他
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Upon arriving to my room. When I checked the bathroom. The toilet was not clean as well as the tub. There were brown stains on the toilet as if someone used it and left.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pontoon Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
2.0分
家庭亲子
Dogs peed in the floor while having breakfast. Bad odor all over hotel. Floor in room by the air was wet all the time.
5.0分
家庭亲子
The hotel staff was exceptionally accommodating. Would stay here over anywhere in the area.
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酒店回复: Hello Kari, Thank you for choosing us and rating us! It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
早餐很棒。房间很安静也很干净。床非常舒服。工作人员都非常友善和细心。
不知道为什么，我用借记卡支付了137美元房费后，又被额外扣了两次50美元。而且这房间一点也不好！空调有问题，房间里很潮湿，瓷砖地板滑得像溜冰场！味道也不怎么样。因为只住一晚，我就没说什么。但我绝对不会再住这家酒店了！
我不喜欢这个地区
没有意见
Medium stay
Bathroom was dirty with mold. Front desk was never open. Computers were down at check out.
The staff was friendly. Checkin/out was efficient. The room was extremely dated. The floor tiles were loose to the extent where they came up. Bathroom hardware (shower knobs and faucets) were extremely rusted. Lamps were old with rusted bases. The outlets were stripped and wouldn’t hold electrical devices. The hotel has pets (not ideal for us). Bed linens were very thin and the mattress was extremely worn.
Staff was friendly but many places we looked there were issues that required maintenance and cleaning.
Upon arriving to my room. When I checked the bathroom. The toilet was not clean as well as the tub. There were brown stains on the toilet as if someone used it and left.
Dogs peed in the floor while having breakfast. Bad odor all over hotel. Floor in room by the air was wet all the time.
The hotel staff was exceptionally accommodating. Would stay here over anywhere in the area.