酒店回复: Dear Tingping,Thank you for your 5-star rating! We're pleased you enjoyed the nice environment. We look forward to having you stay with us again!Sincerely, Hotel Manager
酒店回复: Dear Marie-Eve,We are disappointed to hear your perception of our accommodations. Specific feedback serves us best, so please consider letting us know where we have room for improvement. Thank you, and we hope to hear from you soon.
3.0分
情侣出游
原文
翻译提供方：Google
这不是超级干净。
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酒店回复: Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
5.0分
家庭亲子
Best value for money in Rensselaer area. It is located by the main road which is connected to highways and freeways.
1.0分
情侣出游
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I didn't like the fact the room smelled like smoke. The dead bees on the floor. Not hot water in the evenings and the hot water knob just krpt turning around and you couldn't turn down the hot burning water. Bees around the door way as you walked into the room. Outlets that were melted from a electrical fire and never changed. The TV wasn't working half the time we were there. We ended up leaving a day earlier than planned because of the conditions. I do not recommend this establishment for anyone to stay at. Shouldn't be on the list to be available for guests. Also no continental breakfast was available either.
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酒店回复: Dear Charlene,We are so sorry we didn't meet your expectations. Cleanliness and comfort are aspects we take great pride in, and your feedback makes it clear that we need to do better. We will share your remarks with the respective teams immediately. Thank you for your time, and we wish you well.
5.0分
其他
Room was very clean and staff very friendly. The room could just use an update of the furniture, but def not a deal breaker.
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酒店回复: Dear Guest,Thank you for your kind words! We're so glad you enjoyed the cleanliness and friendliness of our team. We appreciate your feedback about the furniture and will certainly keep that in mind as we plan future updates.Sincerely,Hotel Manager
房间打扫得很差，邻居吵闹又吓人，电视也坏了，能透过墙看到外面——暖气炉就放在那儿。桌子门锁着，我按了门铃求助，但没人来。
臭
环境不错
非常脏。家具上有很多灰尘，墙上有蜘蛛网。
地板铺得很差。
墙壁很脏，浴室也很脏，到处都是滑梯！一台旧空调，发出很大的噪音（最重要的是非常脏）。即使您不吸烟，也会闻到浓浓的香烟味。更不用说门底部通向外面的 2 厘米，光/风/鸟/雨进入的地方。
令人厌恶，不要去那里
这不是超级干净。
Best value for money in Rensselaer area. It is located by the main road which is connected to highways and freeways.
I didn't like the fact the room smelled like smoke. The dead bees on the floor. Not hot water in the evenings and the hot water knob just krpt turning around and you couldn't turn down the hot burning water. Bees around the door way as you walked into the room. Outlets that were melted from a electrical fire and never changed. The TV wasn't working half the time we were there. We ended up leaving a day earlier than planned because of the conditions. I do not recommend this establishment for anyone to stay at. Shouldn't be on the list to be available for guests. Also no continental breakfast was available either.
Room was very clean and staff very friendly. The room could just use an update of the furniture, but def not a deal breaker.