Staff was very friendly , very clean rooms & property. Would return. Beach was beautiful. Quiet relaxing vacation. Only complaint would have been the lack of music at the pool ( only what seemed to be elevator music except during aqua fit) if you are looking for a party this is not the resort. If you are looking for quiet you will love. Spa was wonderful. Highly reccomend this resort.
展开
酒店回复: Dear Kayla, thank you very much for your kind review. We are delighted to hear that you found our staff friendly and appreciated the cleanliness of our rooms and property. It is wonderful to know that you enjoyed a quiet and relaxing vacation, as well as the beautiful beach and our spa services. Your recommendation means a lot to us, and we look forward to welcoming you back for another peaceful stay. Should you have any further suggestions or requests for your next visit, please do not hesitate to share them with us.In laa'kech!Alfredo SantamariaGeneral Manager
5.0分
家庭亲子
展开
We absolutely love Live Aqua! Have been here many times. Some things are showing age like the big fountain in the entry way but that’s an easy fix. Staff is always amazing and the food exquisite. The pools, beach and spa are phenomenal. Coming back next year!
I’m not a big fan of the rubber ducks they added to the fountain though. I feel like it brings the class down a notch. I’m there for the ambiance. Not rubber ducks.
展开
酒店回复: Dear Guest, thank you very much for your wonderful feedback. We are delighted to hear that you have enjoyed your stays with us and appreciate your kind words regarding our staff and the exquisite food. It is always our goal to provide a memorable experience, and we are pleased that you found our pools, beach, and spa to be phenomenal. We look forward to welcoming you back next year and will certainly take your comments into consideration as we continue to enhance our ambiance. Thank you once again for your loyalty and support.In laa'kech!Alfredo SantamariaGeneral Manager
5.0分
情侣出游
展开
The bartenders were the best! They worked the hardest i believe, they kept my favorite liquor stocked. If they ran out, in which they did, they went and found another bottle. I do appreciate every staff i spoke to, knew English.
展开
酒店回复: Dear Michael, thank you very much for taking the time to share your wonderful experience. We are delighted to hear that our bartenders made such a positive impression on you with their dedication and service. It is our priority to ensure that our guests have access to their favorite beverages, and we are pleased that our staff was attentive to your needs. Additionally, we appreciate your kind words regarding our team's English proficiency. Your feedback is invaluable to us, and we look forward to welcoming you back to create more memorable moments at our resort.In laa'kech!Alfredo SantamariaGeneral Manager
满意 很好的体验
服务很棒，海滩很美，员工很可爱，度假村很不错。
如果你去坎昆，我绝对推荐它
住宿价格不便宜，所以本来期待着有好的服务和房间条件，但结果比想象中的好很多。
它特别好，因为它仅供成人使用。
工作人员也很友好
房间也很干净、漂亮。
我可以在眼前的海里玩耍和冲浪。
游泳池很漂亮、干净、漂亮。
里面的餐厅也很美味，服务也很友好。
如果我再次去坎昆，我一定会去 Live Aqua
所有的餐厅都非常好，工作人员很友好，我们度过了愉快的时光。
从海景房看日出很美，泳池也很棒。
所有的餐厅都很美味，从无边泳池看到的私人海滩的景色也很美丽。房间钥匙也很时尚，配有木手镯！如果有从机场到酒店的班车就更好了。
泳池的大小和美丽以及食物都很棒！
我一定会再次留在这里。
Staff was very friendly , very clean rooms & property. Would return. Beach was beautiful. Quiet relaxing vacation. Only complaint would have been the lack of music at the pool ( only what seemed to be elevator music except during aqua fit) if you are looking for a party this is not the resort. If you are looking for quiet you will love. Spa was wonderful. Highly reccomend this resort.
We absolutely love Live Aqua! Have been here many times. Some things are showing age like the big fountain in the entry way but that’s an easy fix. Staff is always amazing and the food exquisite. The pools, beach and spa are phenomenal. Coming back next year!
I’m not a big fan of the rubber ducks they added to the fountain though. I feel like it brings the class down a notch. I’m there for the ambiance. Not rubber ducks.
The bartenders were the best! They worked the hardest i believe, they kept my favorite liquor stocked. If they ran out, in which they did, they went and found another bottle. I do appreciate every staff i spoke to, knew English.