酒店回复: Thank you kindly for your review on your stay at Drak Gardens. It is always a privilege hosting our visitors from the Netherlands on your tour of South Africa. Our team is delighted that you had a wonderful time in the berg, and enjoyed the facilities and restaurants. Thank you again, and we hope you had safe and superb travels through this beautiful country, full of happy memories and experiences.
酒店回复: Thank you for your review, quite disappointing for our team. Agreed, some of our rooms do not have aircon, and our hotel, which is not a "block" building with multiple room types and chalets, does get extremely busy over the high season festive period. We will share your comments with our management, and we hope you had memorable and safe travels in beautiful South Africa.
酒店回复: Many thanks for your review on your visit to Drak Gardens, lovely to see that you enjoyed the many experiences available on our resort. We hope you managed to experience everything, from the adventure and fun, to the karaoke! we take great pride in providing all of these activities and experiences for our valued guests... a place for both adventure, and relaxing. Thank you for your positive comments, and we hope that you enjoyed the rest of your travels in beautiful South Africa. And made many wonderful memories.
酒店回复: Many thanks for your review on your stay with us. With apologies, some aspects of your stay appear not be up to scratch, which we have certainly addressed with our team on the resort. The A la carte experience with our F&B team, and our Wellness Centre with new management that we have arriving in this area. We will absolutely strive to do better. With apologies again.
酒店回复: Thank you for your review and feedback on your stay with us. Our buffet is extremely popular, and provides a huge variety for our valued guest, with multiple casserole dishes, curries, roasts, stir fry, starters, desserts, soup, cheese board, teas and coffee and more. Truthfully, at R255, it is excellent value for money, as in a normal A la Carte restaurant, that cost would equate to a 2 course meal. Unfortunately, Eskom, our state electricity provider, did provide us with some challenges for extended periods, where unfortunately again, our generators could not run for extended periods. With apologies. Many thanks again for your review.
5.0分
情侣出游
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An easy drive from Durban to the resort. The staff were cheerful, pleasant, friendly and efficient and willing to assist with anything possible to make our stay a pleasant one. The room was immaculately cleaned every day, coffee, tea and rusks were provided daily. Views are breathtaking. Housekeeping and maintenance of rooms were great. Absolutely value for money ... if you have not visited this breathtaking resort with all it's amenities you've been missing out on a great experience. Chris and Beattie Lombard
9 / 14
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酒店回复: Thank you so much for an amazing review and kind words... the pleasure is always ours having our regular guests visit us again and again. Especially that your stay was enjoyable, and that our staff looked after you. Thank you also for the recommendation. We will be sure to share this with our team, and we certainly hope you will be visiting us again. Rumour has it that it may be sooner rather than later! We all look forward to seeing you both again soon.
我们在参加旅行团期间,在这个美丽的冬季运动主题度假村住了两晚。山景美不胜收。房间和浴室都很棒,而且宽敞舒适。餐厅是独立的(晚餐),服务员非常友好。食物也很美味。我们还在独立的早餐室享用了丰盛美味的早餐。唯一的不足之处是房间里没有Wi-Fi,只有主楼才有。
我们住在Fairways,山景壮丽,住宿环境安静舒适。房间设施一应俱全,包括洗衣机和烘干机。提供Weber烧烤炉,房间内还设有壁炉,方便寒冷的夜晚使用。度假村提供丰富的活动,整体而言,这是一个愉快的家庭体验。高尔夫球场状况良好,为经验丰富的高尔夫球手提供独特的体验。运动方面,这里也非常棒:网球场、游泳池(含按摩浴缸)、壁球场、风景优美的徒步小径、骑马场、草地滚球、台球/斯诺克、推杆等等。这里还为小朋友们提供游乐区。酒店餐厅种类繁多,其中一家提供自助餐。价格实惠,但整体用餐体验我只能给3/5分。不过,这里偶尔也会有一些特别的菜肴。绝对值得一尝!
我很少见过这么破旧的酒店,好像40年没有做过任何事情一样。房间没有空调,有一张又旧又脏的 1.40 床,浴室框架上覆盖着黑色霉菌。浴室到处都是脏东西,密封胶发黄发霉,天花板上的网格里挂着蜘蛛网。墙上有白色荧光光束(!!),房间里有昆虫。餐厅忙碌而混乱。周围的工作人员和柜台一样傲慢。在支付晚餐费用时试图骗取更多钱是非常奇怪的。到处都是独立的房间,看起来就像一个迷宫。别去这里。
这家酒店和度假村非常棒,每个人都能找到自己喜欢的东西。我们住在自助式住宿,但我们在餐厅吃了午餐和晚餐。这里有很多事情可做,比如散步、打高尔夫,度假村内有很多活动,还有一条森林步道,在树林中漫步?唯一的缺点是,由于位于山区,互联网可能会有点不稳定
环境优美的大型度假村(位于德拉肯斯堡中部),为年轻人和老年人提供各种活动。该大楼毗邻高尔夫球场。您可以步行、骑自行车和打高尔夫球。有几个游泳池、游乐场、水疗中心、美容院和按摩、探险高尔夫球场、攀岩墙、树顶、小轮车赛道等。你在这里不会感到无聊。大楼内设有多家餐厅,提供美味且价格实惠的菜肴。自助晚餐和早餐都很棒。酒店设有多家酒吧,您可以在壁炉旁安静地喝一杯或进行娱乐活动,还可以玩台球、飞镖或乒乓球游戏。还有卡拉OK!
我第一次参加德拉肯斯堡花园的旅行,是跟团游。我是一位独自旅行的女性,预订了酒店房间,却被安排到酒店周边的一间自助式房间。我表达了对自身安全的担忧,但前台人员对此置之不理。最终,我被安排到酒店房间,是因为之前安排的另一间小屋的天花板和窗帘杆上都有虫子。入住两个多小时后,我最终被安排到的酒店房间干净舒适。然而,房间里的卫浴用品和免费小吃并非每日更换。最后一天,只提供了一套毛巾。我非常感谢库拉尼,她确保我第一天入住了一间舒适的房间,而且非常乐于助人、通情达理。前台人员缺乏帮助和包容,这让我很失望。我很高兴最终能够充分利用我的短暂停留,欣赏度假村独特的冬季景观和雄伟的山脉。
酒店已经有更好的日子了! – 很多东西都破旧了,有点无爱了。我没有发现餐厅的食物像有时描述的那么糟糕。如果您预订并支付了半膳费用,您可以选择主菜和开胃菜或主菜和甜点。我从来没有在任何地方经历过这样的事情。钞票放在一个相当破烂的铅笔盒里。当然,还不错;但在某种程度上符合整体情况。房间内没有无线网络。在餐厅里,你经常被排除在 Wi-Fi 之外。额外收费的游泳池正在维修,新的漩涡浴缸也在维修中。另一个温度约为 45°C... 桑拿房的门打开和关闭都很困难,在我看来,这里缺乏忠诚的管理。
山景是这里最棒的地方,真的就是它了。酒店那边的度假村很旧,需要维护。我们遇到的工作人员对这里的活动不太熟悉,而且在预订时我们被错误地告知了。我们的邻居很吵,整晚都很吵,所以他们的噪音政策似乎有所保留。孩子们在游泳池玩得很开心。自助晚餐重复,而且不太好。为了长途跋涉到那里,真的不值得。
第一印象令人印象深刻,但房间却略显陈旧。我们浴室的水龙头坏了(很快就修好了)。此外,即使气温接近冰点,鼓风机或小型辐射加热器也完全无法维持房间的舒适。酒店客满(?),这意味着电网无法承受。因此,经常停电,因此并非所有客人都能使用无线网络。自助餐种类繁多,看起来很豪华,但质量却令人失望,尤其是考虑到以南非的标准来看,价格(每人250兰特)。毗邻的点菜餐厅看起来也有些简陋,质量也很一般。再加上距离主干道有一个多小时的车程,我们不会再选择这家酒店了。早上被屋顶上跑过的狒狒吵醒,这很不寻常。酒店内还有一个小超市,也很方便。
An easy drive from Durban to the resort. The staff were cheerful, pleasant, friendly and efficient and willing to assist with anything possible to make our stay a pleasant one. The room was immaculately cleaned every day, coffee, tea and rusks were provided daily. Views are breathtaking. Housekeeping and maintenance of rooms were great. Absolutely value for money ... if you have not visited this breathtaking resort with all it's amenities you've been missing out on a great experience. Chris and Beattie Lombard