Parking was easy and I felt safe during stay. Bed could be better but have stay at more expensive hotels with worse. Room was clean and roomy. Especially enjoyed kitchenette.
1.0分
商务出差
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!!The pictures on the site look nothing like the premises or the room!! — Would not recommend!!
The premises were dirty, the room was disgusting and smelled terrible, bedding looked very old and worn. Felt very unsafe! If my husband hadn't been with me, I would've cut my losses and stayed somewhere else. Would not recommend a female stay by herself at this hotel.
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酒店回复: Dear Guestthank you for you feedback. we are sadden to hear our facility did not meet your expectations. Safety is our top most priority. We at no time want you feel unsafe. Our 24 hr security cameras are always monitoring and our staff and management always watching as well. please call us personally and let us know how we can make it better. Our housekeeping has been notified of bedding. thank you again.
1.0分
其他
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The odor in our room was so terrible that we had to purchase and use an entire can of Fabreeze in the room. The staff had no air freshener. The only chair in the room was so soiled and stained we would not even put our luggage on it. There were roaches everywhere. The staff allowed non-handicapped guests park in the handicap parking without proper placards or license. We will never stay at this hotel ever again even if offered for free.
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酒店回复: Thank you for your response and making us aware of the issues in the room. We took action right away to treat the pests in the room. The condition of the armchair is unacceptable and should have been removed from the guest room before it was rented. We have addressed with housekeeping about what should be done moving forward. The experience you had does not match our standards and we hope you will accept our sincere apologies.
1.0分
其他
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First off, this is a motel. Exterior entrances, so no barrier between your door and the parking lot. There was a group of dudes hanging out in the parking lot drinking and smoking. My door was facing them. Then I get in the room and it smells. It smells like 20 years of stink and smoke and cover up of room spray and cleaning products. The kind of smell that will stick on your clothes. This place is not for everyone. For some dude that just needs a bed overnight, I guess it’s fine.
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酒店回复: Good morning Sindy,We try to be clear online in our descriptions and all photos that we are an exterior corridor hotel. We have a well-lit parking lot and we take the safety and security of our guests very seriously. The other guests in the parking lot were not causing any disturbances or creating any excessive noise. I’m sorry to hear that you did not find the hotel a good fit for you but we did let you know while you were still at the property that we did issue a refund as a courtesy.
3.0分
商务出差
This hotel was just a basic place to spend the night.
The staff was cordial and accommodating.
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酒店回复: Thank you for complimenting our staff! We hope you’ll visit again next time you are in the area.
1.0分
其他
They booked me then when I arrived said they had no room.
3.0分
商务出差
The facility was older. Room was ok. Staff was nice.
酒店回复: Thank you for your review.
1.0分
家庭亲子
The room was filthy, trash was left in the fridge, fridge was leaking water, tub was still filthy from the previous guest and the toilet was backed up!
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酒店回复: I am very sorry to hear this. We're investigating and taking steps to ensure our rooms meet our standards. The fridge and toilet issues in the room have been repaired and the cleanliness issues have been discussed with the housekeeping staff. If you are ever back in the area, I hope you’ll consider giving us another chance to give you a better experience!
3.0分
其他
The night front desk could have been more friendlier
短期住宿很方便。
Parking was easy and I felt safe during stay. Bed could be better but have stay at more expensive hotels with worse. Room was clean and roomy. Especially enjoyed kitchenette.
!!The pictures on the site look nothing like the premises or the room!! — Would not recommend!!
The premises were dirty, the room was disgusting and smelled terrible, bedding looked very old and worn. Felt very unsafe! If my husband hadn't been with me, I would've cut my losses and stayed somewhere else. Would not recommend a female stay by herself at this hotel.
The odor in our room was so terrible that we had to purchase and use an entire can of Fabreeze in the room. The staff had no air freshener. The only chair in the room was so soiled and stained we would not even put our luggage on it. There were roaches everywhere. The staff allowed non-handicapped guests park in the handicap parking without proper placards or license. We will never stay at this hotel ever again even if offered for free.
First off, this is a motel. Exterior entrances, so no barrier between your door and the parking lot. There was a group of dudes hanging out in the parking lot drinking and smoking. My door was facing them. Then I get in the room and it smells. It smells like 20 years of stink and smoke and cover up of room spray and cleaning products. The kind of smell that will stick on your clothes. This place is not for everyone. For some dude that just needs a bed overnight, I guess it’s fine.
This hotel was just a basic place to spend the night.
The staff was cordial and accommodating.
They booked me then when I arrived said they had no room.
The facility was older. Room was ok. Staff was nice.
The room was filthy, trash was left in the fridge, fridge was leaking water, tub was still filthy from the previous guest and the toilet was backed up!
The night front desk could have been more friendlier