By using ******* they gave me one of the rooms that wall was adjoining the elevator , too much noise . I asked if I could get another room and was told they didn’t have any with ******* . I offered to buy one if they had one and that’s what I did ! Contacted ******* by email and got help on getting credit.
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酒店回复: Thank you for sharing your experience with us. We’re truly sorry for the inconvenience caused by the room location and the noise near the elevator. We understand how important a quiet and comfortable stay is, and we regret that we were unable to meet your expectations during this visit.We appreciate your patience and the steps you took to resolve the issue through *******. Please know that we will review this situation with our team to ensure better handling of similar requests in the future. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience on your next stay.If there’s anything further we can do to assist, please don’t hesitate to reach out to us directly.Warm regards,General Manager
4.0分
其他
The hotel was very clean! Staff friendly and courteous. Breakfast along with the coffee was great! Would recommend it!
5.0分
家庭亲子
This is our 4th time staying here. Love the pool and the hot tub and of course the free breakfast! That's why we keep coming back.
5.0分
朋友出游
This property was perfectly situated near our venue, the main highways and had lots of good dining options. Very clean. Very quiet.
3.0分
商务出差
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The room was not quiet. Refrigerator squeaked every time compressor ran. Businesses around were noisy from employees delivery cars. A strong wind made whirling noises in our room. Needless to say, we didn't get much sleep.
5.0分
其他
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Everyone was very accommodating. Our room was not ready when we arrived so they upgraded us to a suite! Nice room and comfortable bed. I accidentally left my phone in the room. We had already checked out. When we went back Ray went up to the room and found my phone. A+ service!
4.0分
其他
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Good stay. But really bad an uncomfortable bed.
The room was very clean. The staff were wonderful and kind. Parking was very easy. The food places near by were very good. The bed was the worst part of our trip. It was so uncomfortable it was hard to sleep.
4.0分
其他
As you expect for a Hampton Inn. All good. Desk staff were especially friendly.
5.0分
其他
The room was clean. It was close to our event at spooky nook and there were plenty of places to eat nearby.
5.0分
其他
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We had an extremely pleasant experience at the Hampton inn and rate it amongst our best stays through hotel’s .com. From the front desk, through check out everything was near perfect. Staff was very cordial and helpful, rooms were extremely clean, amenities were of good quality and the towels were soft and not paper thin. If , for any reason we should return to the area, we would stay at this hotel. Beds are wonderful as well. It’s clear that the attention paid to guests has been through training and it has paid off. Kudos to you all!
By using ******* they gave me one of the rooms that wall was adjoining the elevator , too much noise . I asked if I could get another room and was told they didn’t have any with ******* . I offered to buy one if they had one and that’s what I did ! Contacted ******* by email and got help on getting credit.
The hotel was very clean! Staff friendly and courteous. Breakfast along with the coffee was great! Would recommend it!
This is our 4th time staying here. Love the pool and the hot tub and of course the free breakfast! That's why we keep coming back.
This property was perfectly situated near our venue, the main highways and had lots of good dining options. Very clean. Very quiet.
The room was not quiet. Refrigerator squeaked every time compressor ran. Businesses around were noisy from employees delivery cars. A strong wind made whirling noises in our room. Needless to say, we didn't get much sleep.
Everyone was very accommodating. Our room was not ready when we arrived so they upgraded us to a suite! Nice room and comfortable bed. I accidentally left my phone in the room. We had already checked out. When we went back Ray went up to the room and found my phone. A+ service!
Good stay. But really bad an uncomfortable bed.
The room was very clean. The staff were wonderful and kind. Parking was very easy. The food places near by were very good. The bed was the worst part of our trip. It was so uncomfortable it was hard to sleep.
As you expect for a Hampton Inn. All good. Desk staff were especially friendly.
The room was clean. It was close to our event at spooky nook and there were plenty of places to eat nearby.
We had an extremely pleasant experience at the Hampton inn and rate it amongst our best stays through hotel’s .com. From the front desk, through check out everything was near perfect. Staff was very cordial and helpful, rooms were extremely clean, amenities were of good quality and the towels were soft and not paper thin. If , for any reason we should return to the area, we would stay at this hotel. Beds are wonderful as well. It’s clear that the attention paid to guests has been through training and it has paid off. Kudos to you all!