酒店回复: Thank you for taking the time to share your thoughts about our breakfast and cozy environment.We're thrilled to hear that you enjoyed your experience with us. Your kind words are a testament to the hard work and dedication of our team, and we're grateful for the opportunity to serve you.We look forward to welcoming you back soon!
酒店回复: Thank you for your feedback, we are pleased to hear you could enjoy our rooms. Thank you for bringing to our attention the A/C noise, we will have maintenance check it. Once again, thank you for choosing us, we hope to welcome you back soon.
4.0分
其他
Only complaints is the bed was caved in on one side like most places, low water pressure ******. Othere than that facility was nice.
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酒店回复: Thank you for taking the time to share your experience. I apologize for the inconveniences with the bed. I can assure you that we have taken the necessary steps to correct the issue.Looking forward to seeing you during your next trip to the area.Respectfully,Mayra RasconGeneral Manager
5.0分
情侣出游
The hotel was very quiet and had everything we needed including laundry facilities.
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酒店回复: Thank you for your positive feedback. We hope to welcome you back soon!
4.0分
其他
Creamers in the room were old so I couldnt make coffee. Other than that, everything was great.
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酒店回复: My sincere apologies, we will let our team about the creamers. We appreciate your valuable feedback.
5.0分
情侣出游
Absolutely gorgeous to stay. I love this place.
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酒店回复: Thank you for your wonderful review. We are looking forward to hosting you during your next visit to the area.Kind Regards,Mayra RasconGeneral Manager
5.0分
其他
Always clean, never a rude staff member, and the location is just right.
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酒店回复: We are thrilled to see your recent stay with us was a perfect! Your satisfaction means the world to us, and we're delighted to know that we could provide you with an exceptional experience.Hearing such positive feedback from valued guests like you is truly rewarding and motivates us to continue our commitment to exceptional service.We appreciate your trust in Residence Inn by Marriott - Pasadena, TX and look forward to serving you again in the future.
5.0分
其他
I loved how clean the facility was and the kitchen
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酒店回复: We're thrilled to hear that your experience with us was outstanding. It's comments like these that let us know we're on the right track. Our dedicated staff truly appreciates your kind words.
5.0分
其他
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Great hotel
Hotel and room were exceptionally clean and accommodating. The pool was as well. The only issue was that they didn't have the room available that I paid for so I was offered a smaller room that was still very nice. Although I haven't received my refund from the downgraded room.
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酒店回复: Good morning, thank you for your feedback. We apologies for not having your room type available at check-in. Please reach out to ******* for your partial refund. We are pleased to hear you enjoyed our rooms and could be accommodated. We look forward on welcoming you back soon.
这家酒店比其他酒店新，非常干净。房间很大，还带厨房。早餐相当不错。第一天有鸡蛋、香肠和土豆。第二天有鸡蛋、饼干和香肠肉汁。他们还提供松饼、百吉饼和燕麦棒。这次入住非常舒适……尤其是考虑到这个价格。
我们在这里住过很多次，都没遇到什么大问题。这次，直到准备睡觉前洗澡才发现没有热水。我们让水槽、淋浴间和小厨房里的水一直流个不停。最多也就是温热而已。我去前台询问，那位好心的女士热情地告诉我们，需要放水10分钟。显然，我不是第一个问水问题的人，这也不是个例。我们一直没用上热水——我们再也不会住这里了。
住得很好
公寓很棒，一切都很干净，我们被空调风扇的噪音打扰了。
Only complaints is the bed was caved in on one side like most places, low water pressure ******. Othere than that facility was nice.
The hotel was very quiet and had everything we needed including laundry facilities.
Creamers in the room were old so I couldnt make coffee. Other than that, everything was great.
Absolutely gorgeous to stay. I love this place.
Always clean, never a rude staff member, and the location is just right.
I loved how clean the facility was and the kitchen
Great hotel
Hotel and room were exceptionally clean and accommodating. The pool was as well. The only issue was that they didn't have the room available that I paid for so I was offered a smaller room that was still very nice. Although I haven't received my refund from the downgraded room.