Your maids were very rude. They had no right acting the way they did. J7st becuase someone ask them a question
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酒店回复: Thank you for taking the time to share your feedback. I am very sorry to hear about your interaction with our housekeeping team. Our staff should always be respectful and helpful, and your experience does not reflect the standards we expect.We appreciate you bringing this to our attention. I will address this matter with the team to ensure it does not happen again. If you are willing, please contact the hotel directly so we can learn more and make this right.Thank you again for your feedback, and we hope to provide you with a much better experience in the future.
3.0分
其他
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I would have rated this hotel lower, however the price was amazing and the front desk staff was friendly and helpful. I always consider those two factors first when submitting a rating.
The first room they put me in had black mold on the walls and a strong smell. I spoke with the front desk staff and they were happy to move me to a new room. The next room was much better. The room didn't have any smells, however it was still very dirty.
If your main goal is to save money while passing through Paducah, I'd recommend this hotel but BE PREPARED to be a little grossed out. A deep clean of the property and addressing the mold issues on the bottom floor/middle of the building would go a long way!
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酒店回复: Thank you for taking the time to share your experience. We are glad to hear that you found our front desk team friendly and helpful, and that our staff was able to promptly assist with a room change. Providing attentive service and good value is important to us.At the same time, we are concerned by the issues you encountered, including the odor and cleanliness concerns in your first room. This does not reflect the standards we strive to maintain. Your feedback regarding cleanliness and the condition of certain areas of the property has been shared with our housekeeping and maintenance teams for immediate review and corrective action.We appreciate your honesty and your recognition of our team’s efforts. Comments like yours help us identify where improvements are needed, and we remain committed to enhancing the guest experience for all who stay with us.Thank you again for your feedback.
3.0分
朋友出游
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Room was nice, but hotel is a little run down. None of the keypads work around the hotel so people leave the outside doors propped open. The breakfast eggs are really bad, they do not know how to cook these eggs. Overcooked. No yogurt or fresh fruits. Get there early or once they run out. there is no one to replenish any of it.
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酒店回复: Thank you for choosing Baymont for your recent stay and for sharing your impressions. We are pleased that you enjoyed your visit and appreciate the opportunity to address your observations. Our property is diligently maintained, with ongoing enhancements to ensure the highest standards of comfort, cleanliness, and security. The entry systems throughout the hotel are designed for guest convenience and safety, and our breakfast selections are freshly prepared each morning to provide a wholesome start to the day. We take immense pride in delivering an inviting atmosphere and exceptional service to all our guests. Your feedback reinforces our commitment to excellence, and we look forward to the privilege of welcoming you again for an even more remarkable experience.
5.0分
情侣出游
Everything was great stayed there for almost a week rooms were clean the employees were fantastic and the food was good
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酒店回复: Thank you for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your week-long stay, found our rooms clean, our staff fantastic, and our food satisfying. Your kind words mean a lot to our team. We look forward to welcoming you back soon!
5.0分
其他
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I would definitely stay there again without any question. The rooms was very clean, the people was very friendly, and they had an amazing breakfast every morning.
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酒店回复: Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay, found our rooms clean, and felt welcomed by our team. It’s wonderful to know that our breakfast made a positive impression as well.We look forward to welcoming you back on your next visit!
3.0分
其他
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The room was clean, and the bed was comfortable. However, the desk clerk was not very welcoming. Also, the tv/wifi service was horrible. Streaming did not have enough bandwidth to actually watch anything without buffering everything 3 - 5 seconds.
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酒店回复: Thank you for your feedback. We’re glad you found the room clean and the bed comfortable. We apologize for the issues you experienced with our front desk service and the TV/wifi. Your comments have been shared with our team so we can address these concerns and improve for future guests.We appreciate your input and hope to have the opportunity to provide a better experience on your next visit.
该酒店位于旅游名镇的偏远位置的一个主要公路旁边，周边配套餐饮服务设施齐全，便于旅友选择入住。酒店硬件设施管理尚可，工作人员服务态度好，卫生也还不错。总体来说性价比比较过。下次可以再次入住这里。
我们吃了早餐，一如预期地很棒。但我们的房间有点一言难尽。天花板顶部和地板周围都有厚厚的灰尘，灯具摸起来也很脏。被子上有一块橙色的食物污渍，枕头上也有红色的洒泼痕迹。我们到的时候已经很晚了，所以就将就了。至于办理入住，我在这款应用上预订时，特大号床房最初显示是49美元，后来涨到了69美元，用于2个大人、1个青少年和1个蹒跚学步的孩子。我已经预付了。然后我到前台，他们还要向我额外收取20美元的青少年费用。我甚至给他看了我已经在预订中填写了这些信息，但他给我打印了一张收据，说我没有。我当时都准备去车里睡了。他说，既然我丈夫是退伍军人（他看到了驾照上的信息），那就不用担心了。
建议穿防水鞋，因为地毯都湿透了。房间里非常潮湿，所有东西都感觉湿乎乎的。办理入住等了十分钟，因为前台没有人。在我等待的时候，有工作人员路过但没有人停下来帮忙。早餐顶多算一般，香肠没煮熟，除了咖啡和咖啡用的牛奶，没什么其他喝的。浴室里只有一条毛巾和一块擦脸布，我们有两个人呢。真是一分钱一分货。多花点钱住别处吧，我不推荐这里。
舒适，价格合理，早餐也很不错。下次肯定还会再来住的。
Your maids were very rude. They had no right acting the way they did. J7st becuase someone ask them a question
I would have rated this hotel lower, however the price was amazing and the front desk staff was friendly and helpful. I always consider those two factors first when submitting a rating.
The first room they put me in had black mold on the walls and a strong smell. I spoke with the front desk staff and they were happy to move me to a new room. The next room was much better. The room didn't have any smells, however it was still very dirty.
If your main goal is to save money while passing through Paducah, I'd recommend this hotel but BE PREPARED to be a little grossed out. A deep clean of the property and addressing the mold issues on the bottom floor/middle of the building would go a long way!
Room was nice, but hotel is a little run down. None of the keypads work around the hotel so people leave the outside doors propped open. The breakfast eggs are really bad, they do not know how to cook these eggs. Overcooked. No yogurt or fresh fruits. Get there early or once they run out. there is no one to replenish any of it.
Everything was great stayed there for almost a week rooms were clean the employees were fantastic and the food was good
I would definitely stay there again without any question. The rooms was very clean, the people was very friendly, and they had an amazing breakfast every morning.
The room was clean, and the bed was comfortable. However, the desk clerk was not very welcoming. Also, the tv/wifi service was horrible. Streaming did not have enough bandwidth to actually watch anything without buffering everything 3 - 5 seconds.