The water pressure was l I w in bathroom sink couuldnt rinse toothbrush very well. Reported to desk still not fixed on checkout. Bathroom was not cleaned correctly and had already switched rooms due to dirty toilet. Metal door frame in bathroom was pulled away from wall.
Plug ins for chargers dont work well. Adapters dont stay plugged in
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酒店回复: Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Your comments have been shared with our team to help us continue maintaining and improving the quality of our rooms and services.We hope to have the opportunity to welcome you back in the future.
1.0分
其他
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I had booked and paid for a single King bed room. The front desk gave me a double Queen room. About ten minutes later without knocking the hotel manager used his door key to LET HIMSELF into my room to say that I was given the wrong room and needed to move to the single King room. He checked the room to make sure I hadn’t used any of the amenities so that he wouldn’t have to reclean the room before he rented to another person. (I had already messed up the bed covers by sitting on the bed and used a hand towel.) He then made me recheck-in by scanning my payment card AGAIN. I will never stay at this hotel again.
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酒店回复: We sincerely apologize for the room type error at check-in, which occurred while a housekeeper was temporarily assisting at the desk. Once our front desk staff arrived, the issue was promptly corrected, and we are taking measures to ensure this does not happen again
1.0分
其他
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Avoid this property at all costs!
I checked in very late and was completely exhausted, but the moment I walked into my room the overwhelming smell of mold hit me. Hoping it was just the odor, I checked the bed—it looked clean—so I decided to tough it out.
Next, I went to get some ice, only to find the main machine broken. They directed me to a small tabletop machine, but when I opened it, there was visible mold inside and the scoop was cracked plastic. At that point I thought I’d just take a shower and get some rest. Unfortunately, the bathroom light didn’t work at all. I had to shower with the door open for light.
By morning, things got even worse—roaches were crawling on the floor, counters, and walls. When I reported everything to the front desk, their response was basically a shrug: “Oh well, we’ll let maintenance know.”
This was by far one of the worst lodging experiences I’ve ever had.
1.0分
家庭亲子
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I want my money back, rented 2 rooms. Was given room 102 to begin with, reaked of pot, was put into room 110, next morning when I had the lights on in the bathroom there was black mold on ceiling- made front desk guy aware, he informed me, they’ve been treating for mold, and I should have let them know last night, and they would’ve changed my room again- I didn’t know I was responsible to do inspections. The other room that my family stayed in also had black mold on bathroom ceiling. The front guy videos it, took down my number, and said the management will call me- the chairs in the dining area, all stained and dirty. I should have some type of compensation for this. We should not have to pay to spend the night in filthy rooms. The front desk person sent pictures and videos of black mold in both bathrooms.
5.0分
其他
Excellent motel for spending the night. Great entertainment options in the room.
Excellent toiletries
1.0分
商务出差
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The lights flickered when we got into the room. The room smelled it felt like a a dungeon. My son was scared. We went and told the manager and the man at the counter that we could not stay here. I was only in the room for 10 minutes. They refuse to give me my money back and didn’t even offer to go check the lights. The manager told me I needed to call *******. ******* told me I needed to talk to the manager. I just want my money back.
我们吃了早餐，一如预期地很棒。但我们的房间有点一言难尽。天花板顶部和地板周围都有厚厚的灰尘，灯具摸起来也很脏。被子上有一块橙色的食物污渍，枕头上也有红色的洒泼痕迹。我们到的时候已经很晚了，所以就将就了。至于办理入住，我在这款应用上预订时，特大号床房最初显示是49美元，后来涨到了69美元，用于2个大人、1个青少年和1个蹒跚学步的孩子。我已经预付了。然后我到前台，他们还要向我额外收取20美元的青少年费用。我甚至给他看了我已经在预订中填写了这些信息，但他给我打印了一张收据，说我没有。我当时都准备去车里睡了。他说，既然我丈夫是退伍军人（他看到了驾照上的信息），那就不用担心了。
建议穿防水鞋，因为地毯都湿透了。房间里非常潮湿，所有东西都感觉湿乎乎的。办理入住等了十分钟，因为前台没有人。在我等待的时候，有工作人员路过但没有人停下来帮忙。早餐顶多算一般，香肠没煮熟，除了咖啡和咖啡用的牛奶，没什么其他喝的。浴室里只有一条毛巾和一块擦脸布，我们有两个人呢。真是一分钱一分货。多花点钱住别处吧，我不推荐这里。
该酒店位于旅游名镇的偏远位置的一个主要公路旁边，周边配套餐饮服务设施齐全，便于旅友选择入住。酒店硬件设施管理尚可，工作人员服务态度好，卫生也还不错。总体来说性价比比较过。下次可以再次入住这里。
舒适，价格合理，早餐也很不错。下次肯定还会再来住的。
The water pressure was l I w in bathroom sink couuldnt rinse toothbrush very well. Reported to desk still not fixed on checkout. Bathroom was not cleaned correctly and had already switched rooms due to dirty toilet. Metal door frame in bathroom was pulled away from wall.
Plug ins for chargers dont work well. Adapters dont stay plugged in
I had booked and paid for a single King bed room. The front desk gave me a double Queen room. About ten minutes later without knocking the hotel manager used his door key to LET HIMSELF into my room to say that I was given the wrong room and needed to move to the single King room. He checked the room to make sure I hadn’t used any of the amenities so that he wouldn’t have to reclean the room before he rented to another person. (I had already messed up the bed covers by sitting on the bed and used a hand towel.) He then made me recheck-in by scanning my payment card AGAIN. I will never stay at this hotel again.
Avoid this property at all costs!
I checked in very late and was completely exhausted, but the moment I walked into my room the overwhelming smell of mold hit me. Hoping it was just the odor, I checked the bed—it looked clean—so I decided to tough it out.
Next, I went to get some ice, only to find the main machine broken. They directed me to a small tabletop machine, but when I opened it, there was visible mold inside and the scoop was cracked plastic. At that point I thought I’d just take a shower and get some rest. Unfortunately, the bathroom light didn’t work at all. I had to shower with the door open for light.
By morning, things got even worse—roaches were crawling on the floor, counters, and walls. When I reported everything to the front desk, their response was basically a shrug: “Oh well, we’ll let maintenance know.”
This was by far one of the worst lodging experiences I’ve ever had.
I want my money back, rented 2 rooms. Was given room 102 to begin with, reaked of pot, was put into room 110, next morning when I had the lights on in the bathroom there was black mold on ceiling- made front desk guy aware, he informed me, they’ve been treating for mold, and I should have let them know last night, and they would’ve changed my room again- I didn’t know I was responsible to do inspections. The other room that my family stayed in also had black mold on bathroom ceiling. The front guy videos it, took down my number, and said the management will call me- the chairs in the dining area, all stained and dirty. I should have some type of compensation for this. We should not have to pay to spend the night in filthy rooms. The front desk person sent pictures and videos of black mold in both bathrooms.
Excellent motel for spending the night. Great entertainment options in the room.
Excellent toiletries
The lights flickered when we got into the room. The room smelled it felt like a a dungeon. My son was scared. We went and told the manager and the man at the counter that we could not stay here. I was only in the room for 10 minutes. They refuse to give me my money back and didn’t even offer to go check the lights. The manager told me I needed to call *******. ******* told me I needed to talk to the manager. I just want my money back.