酒店回复: Thank you for your feedback, much appreciated.Meanwhile, we look forward to hosting you back.
5.0分
其他
原文
翻译提供方：Google
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首先，我很想感谢 Qaribu Inn 最好的团队；前台团队、LISA、MARRY，以及我最喜欢的、绝对令人惊叹的家伙约翰。这个团队真的让我的住宿体验变得美妙而愉快。最重要的是，要特别感谢约翰，他在深夜在酒店欢迎了我，我到达酒店时已经很累了，但是令人惊叹的约翰确实如我所料地受到了我的欢迎。我的意思是他的热情好客超出了国际水平。我无法忘记他是如何愉快地护送我到房间并立即组织我快速准备晚餐，因为我也太饿了。补充一下，他并没有就此止步，在我在家度假期间，他总是随时确认我是否一切顺利。我很高兴我什至延长了住宿时间 3 晚，因为我喜欢酒店的一切，而且约翰是我的警卫。请考虑他有什么伟大的事情。我还要指出酒店的完美位置，远离城镇，但靠近通往城镇的主要高速公路，享有美妙的花园和水景。物超所值，菜单价格公道，而且不要忘记这是肯尼亚唯一一家拥有接吻桥的酒店，太棒了。餐厅服务很好，但有一些事情需要检查，比如大量的自行车早餐菜单、饭菜中的大量香料，以及一些员工可以接受良好的培训以改善他们的服务。我很享受 Darius 准备的甜鸡尾酒和 ELIUD 提供的美味早餐。卡里布客栈和约翰，再等我一下。
From a bad reception to Extremely poor service at the restaurant, 😔. Great garden view though. Please eat before you come
1.0分
朋友出游
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I would like to complain about the treatment we received from the receptionist and the guard of the gate. We were looking for a picnic site and as it was not in our acquired budget we opted out but as we were waiting for our ride they were talking rudely .
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酒店回复: We thank you for bringing your recent experience to our attention, we sincerely apologize for any inconveniences and discomfort caused by the interaction with our receptionist and the guard. Ensuring a welcoming and respectful environment for all our guests is of utmost respect and we take your feedback very seriously. Rest assured, we will investigate the matter and take the appropriate steps to address any shortcomings in our service. Please note that this does not reflect the standards of professionalism and courtesy we uphold at our establishment. Kindly give us you telephone number for further discussion. We again sincerely apologize and we hope to host and serve you in the near future.
5.0分
商务出差
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I had an amazing stay. I felt the inclusivity after I asked amendments in their set menu and were acted upon. The services were personalized. The staff were amazing and the location of the hotel is a plus. I got value for my money and I will definitely visit Qaribu Inn again. They have amazing views especially towards their mini lake. So peaceful and serene.
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酒店回复: Dear Esteemed Guest, we thank you for taking the time to share with us your positive experience with us. it was indeed a pleasure to host you and we look forward to hosting you again. Karibu tena Qaribu Inn
5.0分
家庭亲子
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Their rooms are family friendly and they are spacious. The kids room was spacious regardless of it having two beds. They have electric cars, the kids really enjoyed the rides (they are chargeable for a small amount of money, one ride takes a minimum of 30mins). The kids were allowed to play in their gardens/grounds for free. They surprised us with a dinner set up at their beautiful private restaurant facing the lake. He lightning and decor at this restaurant was everything. We Truly enjoyed our stay. Thank you to all the Qaribu in staff. Give Qaribu Inn your Money.
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酒店回复: Dear Hannabel, we thank you for staying with us and sharing your wonderful experience with us on trip advisor are delighted to hear that you and your family enjoyed your stay. We appreciate your kind words and we strive to create memorable experiences for our guests. we look forward to welcoming your family back again. Karibu Tena Qaribu Inn.
5.0分
独自旅行
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This hotel have amazing staff, very helpful. They can organize for hotel transfer at an affordable rate. Their gardens are breathtaking. Their bar is well stocked and the rooms are quiet for someone who's taking a few days from their occupied routines. Lastly their prices are fair and you will definitely get value for your money.
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酒店回复: Dear Esteemed Guest, we thank you for taking the time to share with us your positive experience with us. it was indeed a pleasure to host you and we look forward to hosting you again. Karibu tena Qaribu Inn
5.0分
其他
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The bedding were so clean and fluffy. I loved how our linen was changed daily. All the meals were excellent and the staff was welcoming especially the service staff. We enjoyed a good time at the gazebos with my friends. Its definitely a place to be.
在那里呆了一个星期，房间明亮干净，接待员玛丽和调酒师伊萨克和服务员埃德温或爱德华不确定他的名字，非常专业，关心和资源充足，工作非常好。
工作人员总是友好而专业。旅馆本身非常干净，住起来很愉快。我很喜欢这里的食物和饮料。我唯一的抱怨是房间很冷。我在床上很舒服，但出于任何原因（例如去洗手间）走出去感觉就像在冰箱里一样，这让我很难重新入睡。
首先，我很想感谢 Qaribu Inn 最好的团队；前台团队、LISA、MARRY，以及我最喜欢的、绝对令人惊叹的家伙约翰。这个团队真的让我的住宿体验变得美妙而愉快。最重要的是，要特别感谢约翰，他在深夜在酒店欢迎了我，我到达酒店时已经很累了，但是令人惊叹的约翰确实如我所料地受到了我的欢迎。我的意思是他的热情好客超出了国际水平。我无法忘记他是如何愉快地护送我到房间并立即组织我快速准备晚餐，因为我也太饿了。补充一下，他并没有就此止步，在我在家度假期间，他总是随时确认我是否一切顺利。我很高兴我什至延长了住宿时间 3 晚，因为我喜欢酒店的一切，而且约翰是我的警卫。请考虑他有什么伟大的事情。我还要指出酒店的完美位置，远离城镇，但靠近通往城镇的主要高速公路，享有美妙的花园和水景。物超所值，菜单价格公道，而且不要忘记这是肯尼亚唯一一家拥有接吻桥的酒店，太棒了。餐厅服务很好，但有一些事情需要检查，比如大量的自行车早餐菜单、饭菜中的大量香料，以及一些员工可以接受良好的培训以改善他们的服务。我很享受 Darius 准备的甜鸡尾酒和 ELIUD 提供的美味早餐。卡里布客栈和约翰，再等我一下。
总的来说，我必须强调的是，预订这家酒店根本不值得您花时间或金钱。我的组织在卡里布预订了一个研讨会。除了为我们的研讨会协调员提供的一组房间外，我们还预订了全天研讨会。缺乏专业精神和礼貌令人惊讶，我们对 Qaribu 对待我们和我们的客人的方式感到非常失望。简而言之，工作人员很粗鲁，而且体验也不专业。尽可能具体，以免其他人浪费时间 - 作为研讨会场地：房间实际上对于他们声称可以容纳的人数来说不够大。我们只有大约 25 人，所以这对我们来说不是问题，但如果您希望容纳超过 30 人，那么这将是一个非常紧张的情况。房间很破旧，所有的桌布都被弄脏了。浴室维护得不好，似乎正在建设中（厕所的冲水系统坏了——它们可以工作，但很难使用，因为按钮丢失了）。对于商务活动来说，最重要的是 WiFi 不可靠，而且没有足够的插座可供使用。此外，他们还会向您收取 PA 系统的额外费用。他们雇佣了一个外部团队，这个团队很棒，但他们的设置会减少你的空间。您还应该计划带上自己的挂图纸和记号笔，因为尽管他们说会提供，但我们没有得到记号笔，而且他们提供的唯一纸张已经被之前的小组使用过。食物：食物很平庸，但价格昂贵。我们收到了客人的投诉，虽然我不认为这很糟糕，但内罗毕有很多美味的食物 - 所以我认为没有理由花这么多钱在这里购买低于标准的食物。如果您确实预订，我建议您考虑一下提供其他食物。我们还为客人在酒吧预付了饮料费用，但酒吧工作人员无论如何都向客人收取饮料费用，而管理层拒绝为此补偿我们。住宿：房间很好/基本设施都有，但没有照片上的那么好。我们与他们最大的问题再次回到了工作人员缺乏专业精神。我们预订了周一和周二晚上的 9 间房间，并被告知房间从周一中午 12 点开始有空房。预订时，我告诉负责我们预订的人，周二早上有两个人要到早上6点才能到达。经与销售经理同意，我们保留了他们周一晚上的房间预订，以便他们能够在抵达后立即入住。然而，当他们到达时，却被告知房间还没有准备好，并且还要 2.5 小时才能办理入住。当我们当天向销售经理提出此事时，他说我们将退还房间费用，但从那以后，管理层拒绝这样做，并声称我们欠他们提前入住的钱。客户服务整体 - 员工
From a bad reception to Extremely poor service at the restaurant, 😔. Great garden view though. Please eat before you come
I would like to complain about the treatment we received from the receptionist and the guard of the gate. We were looking for a picnic site and as it was not in our acquired budget we opted out but as we were waiting for our ride they were talking rudely .
I had an amazing stay. I felt the inclusivity after I asked amendments in their set menu and were acted upon. The services were personalized. The staff were amazing and the location of the hotel is a plus. I got value for my money and I will definitely visit Qaribu Inn again. They have amazing views especially towards their mini lake. So peaceful and serene.
Their rooms are family friendly and they are spacious. The kids room was spacious regardless of it having two beds. They have electric cars, the kids really enjoyed the rides (they are chargeable for a small amount of money, one ride takes a minimum of 30mins). The kids were allowed to play in their gardens/grounds for free. They surprised us with a dinner set up at their beautiful private restaurant facing the lake. He lightning and decor at this restaurant was everything. We Truly enjoyed our stay. Thank you to all the Qaribu in staff. Give Qaribu Inn your Money.
This hotel have amazing staff, very helpful. They can organize for hotel transfer at an affordable rate. Their gardens are breathtaking. Their bar is well stocked and the rooms are quiet for someone who's taking a few days from their occupied routines. Lastly their prices are fair and you will definitely get value for your money.
The bedding were so clean and fluffy. I loved how our linen was changed daily. All the meals were excellent and the staff was welcoming especially the service staff. We enjoyed a good time at the gazebos with my friends. Its definitely a place to be.