酒店回复: Thank you for your feedback! We’re glad you enjoyed a comfortable, safe, and well-serviced stay. We appreciate your note about the Wi-Fi and will work on improving it.Hope to see you again very soon!Saludos.
5.0分
其他
原文
翻译提供方：Google
房间很完美。
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酒店回复: Querido huésped,Muchas gracias por su excelente calificación. Nos alegra saber que la habitación fue perfecta y que su estancia cumplió con sus expectativas.Esperamos tener el placer de darle la bienvenida nuevamente en Breathless Riviera Cancun para otra experiencia memorable.Warm regards,E-Concierge.
5.0分
朋友出游
原文
翻译提供方：Google
非常愉快
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酒店回复: Cher client,Merci beaucoup pour votre excellente note. Nous sommes ravis d'apprendre que vous avez beaucoup apprécié votre séjour chez nous.Ce sera un réel plaisir de vous accueillir à nouveau au Breathless Riviera Cancún pour une autre expérience mémorable.Cordialement,E-Concierge
4.0分
其他
Hola! I enjoyed my stay at the resort for my birthday weekend. The staff is friendly and welcoming. I would stay there again.
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酒店回复: Dear guest,Thank you for sharing your feedback and for rating your stay with us. We are delighted to know that you chose to celebrate your birthday weekend at our resort and that you enjoyed the friendly and welcoming service provided by our team.It is wonderful to hear that you would stay with us again, and we truly look forward to welcoming you back to Breathless Riviera Cancun for another memorable visit.Warm regards,E-Concierge
5.0分
情侣出游
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Definitely stay here...Awesome room, fun staff. Nice pools, fun things to do. Most of the food was excellent, a few dishes were hit or miss or took a little too long but above all it was super great food and service all around. Would love to see some solid guest DJs in their dance party room upstairs or have their nighttime DJ stick to the fun sexy bassy dance music- let a song play out for a bit as it was rapidly changing and genre hopping a little too hard, like even the old folks wanted to bump and grind a bit more so let those tunes play out- still fun don't get me wrong there though, lots of options, swim up room was the way to go for sure, don't get hooked in to a time share type of deal when you arrive unless you've got hours to waste at another resort or actually want to do that- really you're likely better off just paying for an upgraded experience if you wanna do something extra.. and all the extras are awesome ..The spa experience was awesome and made for an epic birthday. Would definitely stay here again. Mid November was a great time to go as it was busy but not crazy packed. It was 86 f all day and 76 all night. Pretty dang Perfect with just a few things to fine tune.
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酒店回复: Dear guest,Thank you very much for your perfect rating and for taking the time to share such a detailed review of your stay. We are delighted to know that you enjoyed the room, the fun and welcoming atmosphere created by our staff, the pools, and the variety of activities available throughout the resort.It is wonderful to hear that you found the food and service to be a highlight overall, that the swim-up room enhanced your experience, and that the spa played a special role in making your birthday truly memorable. We are also glad you enjoyed visiting during a time that offered a great balance between lively energy and comfort.Your feedback is truly appreciated and will be shared with the appropriate teams as we continue to fine-tune and elevate the guest experience. We are thrilled to know you would definitely stay with us again and look forward to welcoming you back to Breathless Riviera Cancun in the future.Warm regards,E-Concierge.
5.0分
其他
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This resort is amazing. I have been here a few times and it never disappoints. Humberto and pepe at the xceleratebpool bar were exceptional. Roger at the pool in the middle pool was the perfect host. Also the gentelman that checked us in made our stay unforgettable. I am sorry to say i forgot his name
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酒店回复: Dear guest,Thank you very much for your perfect rating and for sharing such wonderful comments. We are thrilled to know that each visit continues to exceed your expectations and that Breathless Riviera Cancun never disappoints.We truly appreciate your kind recognition of Humberto and Pepe at the Xcelerate pool bar, as well as Roger at the main pool. Your compliments will be gladly shared with them. We are also delighted to hear that your check-in experience made your stay unforgettable, and we will be sure to pass along your appreciation to our front desk team.It is always a pleasure to welcome you back, and we look forward to hosting you again for another exceptional stay.Warm regards,E-Concierge
4.0分
家庭亲子
I had great time i just wish there was more hip hop and r&b music. Also, foam party and more games or activities at the pool.
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酒店回复: Dear guest,Thank you for sharing your feedback and for rating your stay with us. We truly appreciate your suggestions, as they help us continue enhancing our entertainment offerings and activities. Our goal is to provide a lively yet sophisticated atmosphere with a variety of experiences for our guests to enjoy.Thank you again for your comments, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,E-Concierge.
5.0分
情侣出游
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Great resort. From check in to check out the staff was amazing and friendly. Restaurants and entertainment were great. Roger and Edwin at the Xhale pool were always making sure you were taken care of
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酒店回复: Dear guest,Thank you for your perfect rating and for sharing such wonderful feedback. We are delighted to know that you enjoyed your experience from check-in to check-out and that our staff made you feel well taken care of throughout your stay.We truly appreciate your kind words about our restaurants and entertainment, and we are especially grateful for your recognition of Roger and Edwin at the Xhale pool. Your comments will be gladly shared with them, as they will be very pleased to know they contributed to your enjoyable stay.We look forward to welcoming you back to Breathless Riviera Cancun very soon.Warm regards,E-Concierge.
3.0分
情侣出游
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Its very beautiful. Every staff member was friendly and helpful It was always clean.The guests had such a variety old and young, every race and different countries. Room was very clean and stocked well. Motion lights were diff n that was very unique. a lot of food options that werent too far apart. entertainment was decent. would grade the activities and entertainment a B-.
room wasn't ready until a hour after check in. Im handicap and they put us in one of the furthest buildings. Everything was way too far so the majority of the time I was exhausted feet swollen.
The food unfortunately was maybe a C. bc sometimes the meat was tasty but the sides weren't Room service is a F. They ask about allergies. I tell them ketchup. Each time they bring it. I say no tomatoes. Each time its on there. The food was never warm at minimum. Always freezing cold. The desserts were so hard I tried to cut it and woke my husband with the noise Each restaurant I ordered dessert and never got it. The last day I asked for my dessert first and of course it wasn't edible sadly.
Mens dress code made no sense! The restaurant over the pool was so informal bw the people in the pool and the bar next door but we had to walk all the way back to the room for him to change clothes. I cant imagine in the summer months how uncomfortable it is for men to be fully clothed in that heat.
My husband advised someone was working on the elevator. We were on the 4th floor. In the back of the building in the back o
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酒店回复: Dear guest,Thank you for taking the time to share your detailed feedback and for rating your stay with us. We are pleased to know that you found the resort beautiful, clean, and well maintained, and that our team’s friendliness and helpful service made a positive impression. We truly value your comments, as they provide important insight into the overall guest experience and help us identify areas where we can continue to improve. Our goal is always to create a comfortable and enjoyable stay for all guests, and your observations will be shared with the appropriate teams for review.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more seamless and relaxing experience.Sincerely,E-Concierge
4.0分
情侣出游
The beach front was unobstructed, but it’s not a property to go to if you want to swim in the ocean or wade in the water.
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酒店回复: Dear guest,Thank you for sharing your feedback and for rating your stay with us.As coastal conditions can vary, we encourage guests to enjoy the many other experiences available throughout the property, including our pools, open-air spaces, and live entertainment, all designed to provide a relaxed and enjoyable atmosphere.We truly appreciate your comments and hope to have the opportunity to welcome you back to Breathless Riviera Cancun in the future.Warm regards,E-Concierge.
舒适、安全、服务周全。需要改进的：wifi 覆盖
房间很完美。
非常愉快
Hola! I enjoyed my stay at the resort for my birthday weekend. The staff is friendly and welcoming. I would stay there again.
Definitely stay here...Awesome room, fun staff. Nice pools, fun things to do. Most of the food was excellent, a few dishes were hit or miss or took a little too long but above all it was super great food and service all around. Would love to see some solid guest DJs in their dance party room upstairs or have their nighttime DJ stick to the fun sexy bassy dance music- let a song play out for a bit as it was rapidly changing and genre hopping a little too hard, like even the old folks wanted to bump and grind a bit more so let those tunes play out- still fun don't get me wrong there though, lots of options, swim up room was the way to go for sure, don't get hooked in to a time share type of deal when you arrive unless you've got hours to waste at another resort or actually want to do that- really you're likely better off just paying for an upgraded experience if you wanna do something extra.. and all the extras are awesome ..The spa experience was awesome and made for an epic birthday. Would definitely stay here again. Mid November was a great time to go as it was busy but not crazy packed. It was 86 f all day and 76 all night. Pretty dang Perfect with just a few things to fine tune.
This resort is amazing. I have been here a few times and it never disappoints. Humberto and pepe at the xceleratebpool bar were exceptional. Roger at the pool in the middle pool was the perfect host. Also the gentelman that checked us in made our stay unforgettable. I am sorry to say i forgot his name
I had great time i just wish there was more hip hop and r&b music. Also, foam party and more games or activities at the pool.
Great resort. From check in to check out the staff was amazing and friendly. Restaurants and entertainment were great. Roger and Edwin at the Xhale pool were always making sure you were taken care of
Its very beautiful. Every staff member was friendly and helpful It was always clean.The guests had such a variety old and young, every race and different countries. Room was very clean and stocked well. Motion lights were diff n that was very unique. a lot of food options that werent too far apart. entertainment was decent. would grade the activities and entertainment a B-.
room wasn't ready until a hour after check in. Im handicap and they put us in one of the furthest buildings. Everything was way too far so the majority of the time I was exhausted feet swollen.
The food unfortunately was maybe a C. bc sometimes the meat was tasty but the sides weren't Room service is a F. They ask about allergies. I tell them ketchup. Each time they bring it. I say no tomatoes. Each time its on there. The food was never warm at minimum. Always freezing cold. The desserts were so hard I tried to cut it and woke my husband with the noise Each restaurant I ordered dessert and never got it. The last day I asked for my dessert first and of course it wasn't edible sadly.
Mens dress code made no sense! The restaurant over the pool was so informal bw the people in the pool and the bar next door but we had to walk all the way back to the room for him to change clothes. I cant imagine in the summer months how uncomfortable it is for men to be fully clothed in that heat.
My husband advised someone was working on the elevator. We were on the 4th floor. In the back of the building in the back o
The beach front was unobstructed, but it’s not a property to go to if you want to swim in the ocean or wade in the water.