The room looked unkept, no towels in the room at check in, trash in the hallway and around the entrance door.. I wish I had taken pictures
1.0分
其他
展开
I NEVER STAYED!!!!! AFTER WAITING SO LONG TO CHECK IN WHEN I WALKED INTO THE ROOM I IMMEDIATELY!!! BATHTUB WAS FILTHY!!! ROACHES EVERYWHERE!!! PILLOWS ALL OVER THE BED!!! AND NOT A TOWEL IN SIGHT!!!! I WAS ASSURED BY THE MANAGER I WOULD HAVE A FULL REFUND IN 24 HOURS!!! STILL WAITING!!!! UGH!!!
1.0分
商务出差
展开
Rooms were not clean. Breakfast was not provided. Was locked out of my room with inop key, manager had to use crowbar to break into my room. The property has serious maintenance issues and is struggling. Staff was nice enough, but indifferent, mainly only able to be apologetic but not able to do much.
The manager wrote me the same canned BS answer about being able to see the room before checking in. But who checks the shower first thing when you get your room? No one. So it wasn't until the next morning that I found out the shower did not work well at all. They moved me to a different room for my second night, it was the one which had the lock out problem.
The point is, as a franchisee, you should be held to some minimum standards that go with your brand. I'm not looking for Ritz Carlton level of service or rooms. Yet, I'm not looking for a flop house either. These rooms should never be offered if they have serious issues .....holes in the doors, mold on the shower curtain and tub, cracked mirror, burned night table, inoperative lights. More problems could be listed. If I were Days Inn corporate, I would put this franchise on notice to clean up its act or loose the franchise.
1.0分
家庭亲子
展开
Rating: 1/5 Stars (Only because zero isn't an option)
I booked a night stay at the Days Inn & Suites by Wyndham Caseyville
expecting a basic level of cleanliness and functionality. What I received was an immediate, visceral lesson in disappointment. This wasn't a hotel stay; it was an active exercise in endurance, a monument to corporate negligence, and, frankly, a public health hazard.
Upon entry, I was immediately hit by a potent, damp odor—a vile mixture of stale cigarettes and industrial-strength mildew. The carpet was a tapestry of unidentifiable stains, looking less like flooring and more like a forensic crime scene.
- Had to change 3 rooms one worst than the other
- Elevator doesn't work
- No breakfast available
Do not, under any circumstances, allow yourself or a loved one to stay at this establishment. Save your money, save your sanity, and save yourself the trouble of scrubbing the lingering feeling of dread off your skin. This hotel is not just bad; it is actively, aggressively hostile to the concept of hospitality. It should be shut down and fumigated.
1.0分
其他
展开
They charged us for the room after we had paid *******. Said it was for a deposit and would be returned in 3 days. However they put it through as a charge instead. Nothing in the room but bed, 3 tables and tv. No towels or blankets. Only sheets on bed.
5.0分
其他
展开
They are going to the best place to stay over there when they started to bring breakfast again. That's the best thing they had but they are leaving the best thing they had.
1.0分
其他
I didn’t see breakfast but wouldn’t eat it there, roaches and flies in the room, bathrooms moldy entire place smells like pee
到处都是蟑螂，地板上、墙上、浴室里、床里都有，如果需要我可以提供视频证据。这是有史以来最糟糕的体验，0颗星差评！👎
房间味道大
如果可以打零分，我一定会打！我预订这里是因为评价还不错，但显然我们有其他标准。一进门就被一股令人作呕的气味侵袭。走廊的地毯脏兮兮的。进了房间，情况只会更糟：浴室条件糟糕透顶，没有泡泡浴，马桶脏兮兮的，床单沾满血迹，地板黏糊糊的。我们不得不穿着衣服睡觉，因为说实话，我们有点恶心。再也不来了！！！
The room looked unkept, no towels in the room at check in, trash in the hallway and around the entrance door.. I wish I had taken pictures
I NEVER STAYED!!!!! AFTER WAITING SO LONG TO CHECK IN WHEN I WALKED INTO THE ROOM I IMMEDIATELY!!! BATHTUB WAS FILTHY!!! ROACHES EVERYWHERE!!! PILLOWS ALL OVER THE BED!!! AND NOT A TOWEL IN SIGHT!!!! I WAS ASSURED BY THE MANAGER I WOULD HAVE A FULL REFUND IN 24 HOURS!!! STILL WAITING!!!! UGH!!!
Rooms were not clean. Breakfast was not provided. Was locked out of my room with inop key, manager had to use crowbar to break into my room. The property has serious maintenance issues and is struggling. Staff was nice enough, but indifferent, mainly only able to be apologetic but not able to do much.
The manager wrote me the same canned BS answer about being able to see the room before checking in. But who checks the shower first thing when you get your room? No one. So it wasn't until the next morning that I found out the shower did not work well at all. They moved me to a different room for my second night, it was the one which had the lock out problem.
The point is, as a franchisee, you should be held to some minimum standards that go with your brand. I'm not looking for Ritz Carlton level of service or rooms. Yet, I'm not looking for a flop house either. These rooms should never be offered if they have serious issues .....holes in the doors, mold on the shower curtain and tub, cracked mirror, burned night table, inoperative lights. More problems could be listed. If I were Days Inn corporate, I would put this franchise on notice to clean up its act or loose the franchise.
Rating: 1/5 Stars (Only because zero isn't an option)
I booked a night stay at the Days Inn & Suites by Wyndham Caseyville
expecting a basic level of cleanliness and functionality. What I received was an immediate, visceral lesson in disappointment. This wasn't a hotel stay; it was an active exercise in endurance, a monument to corporate negligence, and, frankly, a public health hazard.
Upon entry, I was immediately hit by a potent, damp odor—a vile mixture of stale cigarettes and industrial-strength mildew. The carpet was a tapestry of unidentifiable stains, looking less like flooring and more like a forensic crime scene.
- Had to change 3 rooms one worst than the other
- Elevator doesn't work
- No breakfast available
Do not, under any circumstances, allow yourself or a loved one to stay at this establishment. Save your money, save your sanity, and save yourself the trouble of scrubbing the lingering feeling of dread off your skin. This hotel is not just bad; it is actively, aggressively hostile to the concept of hospitality. It should be shut down and fumigated.
They charged us for the room after we had paid *******. Said it was for a deposit and would be returned in 3 days. However they put it through as a charge instead. Nothing in the room but bed, 3 tables and tv. No towels or blankets. Only sheets on bed.
They are going to the best place to stay over there when they started to bring breakfast again. That's the best thing they had but they are leaving the best thing they had.
I didn’t see breakfast but wouldn’t eat it there, roaches and flies in the room, bathrooms moldy entire place smells like pee