酒店回复: Thank you for taking the time to leave us a review about your recent stay with us. We are sorry to hear about the challenges with the air and the water pressure. We do have a Front Desk Agent at the desk 24 hours, and we encourage all of our guest during their stay to contact them to give us the opportunity to fix the challenges during their stay. Again, this is not a usual practice and reset assure we will be sharing your review with our maintenance team to try and prevent this from ever happening. We hope your travels bring you back to the area again soon, so that we can provide you with a better stay.
5.0分
其他
原文
翻译提供方：Google
不错的选择
非常友好和开放的工作人员。楼梯和电梯里有一些做饭的味道。但酒吧很不错，环境也很宜人。
2.0分
其他
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The room was very clean. However this is the second time we’ve stayed at this hotel and have had the same experience, it is very loud. You can hear everyone neighbors are saying/watching and everything in the hallways. The bar is loud and the parking lot is loud. Do not recommend.
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酒店回复: Thank you for being a returning guest and for taking the time to leave us a review about your recent stay with us. We are sorry to hear about the noise challenges that you had to endure during your stay and for the discomfort that it caused. We will share your review with upper management in hopes we can find a resolution in the near future. We do hope that should your travels bring you back to the area that you choose to stay with us again, because we would love to have another opportunity to try and provide you with a stay that you deserve.
5.0分
其他
Clean, cute, and spacious place to stay. The breakfast was good and the staff was so nice. I will def stay here again.
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酒店回复: Thank you for your kind words! We’re delighted to hear that you enjoyed your stay, especially our breakfast and friendly team. It’s wonderful to know you found the space clean, cute, and comfortable. We truly appreciate your feedback and can’t wait to welcome you back again!
5.0分
其他
Our room was clean. House keeping came in every day refreshing our room. The whole staff was friendly and even over accommodating.
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酒店回复: Thank you for being our guest and for taking the time to leave us a review. We are happy that your room was clean and that housekeeping refreshed it daily! We love that our staff is friendly and accommodating! We hope your travels bring you back soon.
5.0分
其他
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The hotel was clean and free from smells, staff was absolutely wonderful! The room was clean and comfortable with extra blankets and pillows. Everything worked as it should. Breakfast was excellent, stocked with bacon, ham and eggs. You really couldn’t ask for more from a hotel.
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酒店回复: Thank you for being our guest and for taking the time to leave us a review. We love that you enjoyed your stay. We are happy to see that the staff was absolutely wonderful and that the rooms were clean and comfortable. We love that breakfast was excellent! We will share your review with the team! We hope your travels bring you back soon.
5.0分
朋友出游
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Rooms were very spacious and included all amenities you could want for a hotel. Check in was easy and we appreciated the little extra touch of being given a map of the town. Breakfast times suitable and selection was vast.
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酒店回复: Thank you for being our recent guest and for taking the time to leave us a wonderful review about your stay with us. We do hope that your travels bring you back to the Hill Country Area, because we would love to have you as our guest again.
4.0分
其他
Room was clean and beds were very comfortable. Hopefully our little pup didn’t bother anyone…
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酒店回复: Thank you for being our recent guest and for taking the time to leave us a review about your recent stay. We love that your pup came to visit and was able to enjoy their stay as well. We can't wait for your next visit to the beautiful Hill Country area, because we would love to have you all as our guests again.
4.0分
其他
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Nice room, terrible shower
We enjoyed our stay with the exception of the shower. The room was large and spacious and nicely decorated. The shower had very little water pressure and the water was not very hot. A/C and phone didn't work upon arrival to our room but a nice guy came up from the front desk and got the a/c working and the phone was working the next day. For the price of the room, I did expect a little more but overall we were comfortable.
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酒店回复: Thank you for the review and for staying with us. We love that you enjoyed your stay with us. We do apologize for the challenges you had here with us. We are happy that our front desk agent and maintenance were able to assist you during your stay. Thank you again for your stay, we hope your travels bring you back soon.
干净，服务一流
这是我们第二次入住 BW。由于根据城市法令，阳台关闭，我们得到了免费饮品。服务很棒，前台的年轻人非常乐于助人。一切都很干净，肯定会再来的。
此外，我们来到班德拉只是为了参观 Arkey’s。
空调坏了，房间很差，淋浴坏了，出水不多。
不错的选择
非常友好和开放的工作人员。楼梯和电梯里有一些做饭的味道。但酒吧很不错，环境也很宜人。
The room was very clean. However this is the second time we’ve stayed at this hotel and have had the same experience, it is very loud. You can hear everyone neighbors are saying/watching and everything in the hallways. The bar is loud and the parking lot is loud. Do not recommend.
Clean, cute, and spacious place to stay. The breakfast was good and the staff was so nice. I will def stay here again.
Our room was clean. House keeping came in every day refreshing our room. The whole staff was friendly and even over accommodating.
The hotel was clean and free from smells, staff was absolutely wonderful! The room was clean and comfortable with extra blankets and pillows. Everything worked as it should. Breakfast was excellent, stocked with bacon, ham and eggs. You really couldn’t ask for more from a hotel.
Rooms were very spacious and included all amenities you could want for a hotel. Check in was easy and we appreciated the little extra touch of being given a map of the town. Breakfast times suitable and selection was vast.
Room was clean and beds were very comfortable. Hopefully our little pup didn’t bother anyone…
Nice room, terrible shower
We enjoyed our stay with the exception of the shower. The room was large and spacious and nicely decorated. The shower had very little water pressure and the water was not very hot. A/C and phone didn't work upon arrival to our room but a nice guy came up from the front desk and got the a/c working and the phone was working the next day. For the price of the room, I did expect a little more but overall we were comfortable.