Lightbulbs missing in 2 lamps. We questioned if the sheets were clean (hair and wrinkled). Bathroom door had to be pushed hard to close.
Front desk staff at check-in acted like we were an inconvenience to her.
Would not choose this location in the future.
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酒店回复: Hello Mark,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously as they help us improve our services. Your observations about the room conditions and front desk interaction have been noted, and we will ensure that this information is shared with the respective teams. We hope you find a future stay that better meets your expectations.
2.0分
其他
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Nice place and decent breakfast, however they are currently doing construction on the hotel grounds. There was hammering that woke me up at 745am and parking was cramped because of the construction.
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酒店回复: Hello Peter,Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the breakfast and found the hotel to your liking. We appreciate your understanding as we work on improvements to enhance the guest experience, which may include some noise during the day and limited parking. Your comments will certainly be noted as we continue to make our hotel a better place for all our guests in the future.
3.0分
其他
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Not Great. Not worth the price.
Staff was fine. Entire hotel has a strong scent when you enter. Bedroom smelled like urine and would come and go in waves. Air was stuffy and hard to clear. Carpet was sticky and gross. Linens were clean though. Breakfast was okay. Sausage was not heated all the way through. Gross.
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酒店回复: Hello Sarah,Thank you for sharing your feedback. We're glad to hear that you found the staff to be fine and the linens clean. We take all comments seriously and your observations regarding the scent and breakfast will be shared with our management team for further evaluation. We appreciate your insights, as they help us improve the overall guest experience. Your input is valuable to us as we strive to enhance our services.
1.0分
其他
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Upon arrival when we checked into our room, the room was dirty. There were dirty socks on the floor under the air conditioner. There was an empty shampoo bottle under the sink. There were hairs in the bed. We ended up canceling our reservation and it took us almost 3 hours to find another place to stay. I will, however, say the staff was very apologetic and friendly.
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酒店回复: Hello Jennifer,Thank you for sharing your experience with us. We appreciate your feedback regarding the cleanliness of your room, as it helps us improve our services. It's great to hear that our staff was friendly and apologetic during your stay. Your comments have been noted and will be reviewed with our housekeeping team to enhance our standards. We hope you can give us another opportunity in the future to provide you with a better experience.
5.0分
其他
Located in a safe, quiet area. Freeway close and less than a mile away from many restaurants, Target, Walmart, etc…Would stay here again.
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酒店回复: Dear Chantel,Thank you for the perfect rating and kind words! We’re so glad you enjoyed our convenient location and quiet surroundings. Being close to dining, shopping, and the freeway really does make getting around easy, and we’re happy that worked well for you.We look forward to welcoming you back for another great stay!
2.0分
其他
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Can in the state for one night just needing to rest to prepare for a meeting sheets were dirty on bed and the room smelled terrible.. The couch in the room was dirty..Definitely won’t choose here again.
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酒店回复: Dear Latif,Thank you for your review. We truly apologize for the cleanliness issues you encountered during your stay, including the dirty sheets and unpleasant odor in your room. This is absolutely not the experience we want our guests to have, and we will work immediately with our housekeeping team to ensure such issues are addressed and prevent them in the future.We understand how frustrating it must have been to deal with a dirty room, especially when you were just needing rest before your meeting. We are grateful for your feedback, and we’ll use it to improve our service and room standards.We would love to have the chance to make things right, and we hope you will consider staying with us again in the future.
3.0分
情侣出游
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The area seemed safe, but the outside premises had cigarette butts and trash everywhere. The staff weren’t terrible, but also weren’t that friendly. The shower curtain clearly had mold all over it. The shower itself seemed clean otherwise. Overall, you get what you pay for it was only 80 something bucks a room. The breakfast was OK.
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酒店回复: Dear Nichole,Thank you for sharing your feedback with us. We are glad to hear that you felt the area was safe and that the shower was clean, but we apologize for the issues you encountered with the exterior cleanliness and the shower curtain. This is certainly not the standard we strive for, and we’ll be addressing the condition of the outdoor areas and ensuring our housekeeping team is more diligent with attention to detail, especially in high-traffic areas.Regarding the staff, we are sorry that you didn’t find them as friendly as we would like. We take guest service seriously and will use your comments as an opportunity to train and motivate our team to provide a warmer, more welcoming experience for all guests.We appreciate your feedback on breakfast as well, and we hope to have the opportunity to offer you a better stay next time.
4.0分
其他
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Bed Sheet had holes in it
Tub\shower had slippery floor surface.
Only one small trashcan available.
One towel rack, it was damaged
Sliding closet door was unhinged.
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酒店回复: Hello Douglas,Thank you for sharing your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention, as they help us to improve our services and facilities. Your comments regarding the bedding, bathroom safety, and room amenities will be addressed with the appropriate departments to ensure a better experience for future guests. We hope you consider giving us another chance on your next visit to experience the improvements made.
非常绑的酒店
总的来说，航班取消后住一晚还不错。干净又安静。
Lightbulbs missing in 2 lamps. We questioned if the sheets were clean (hair and wrinkled). Bathroom door had to be pushed hard to close.
Front desk staff at check-in acted like we were an inconvenience to her.
Would not choose this location in the future.
Nice place and decent breakfast, however they are currently doing construction on the hotel grounds. There was hammering that woke me up at 745am and parking was cramped because of the construction.
Not Great. Not worth the price.
Staff was fine. Entire hotel has a strong scent when you enter. Bedroom smelled like urine and would come and go in waves. Air was stuffy and hard to clear. Carpet was sticky and gross. Linens were clean though. Breakfast was okay. Sausage was not heated all the way through. Gross.
Upon arrival when we checked into our room, the room was dirty. There were dirty socks on the floor under the air conditioner. There was an empty shampoo bottle under the sink. There were hairs in the bed. We ended up canceling our reservation and it took us almost 3 hours to find another place to stay. I will, however, say the staff was very apologetic and friendly.
Located in a safe, quiet area. Freeway close and less than a mile away from many restaurants, Target, Walmart, etc…Would stay here again.
Can in the state for one night just needing to rest to prepare for a meeting sheets were dirty on bed and the room smelled terrible.. The couch in the room was dirty..Definitely won’t choose here again.
The area seemed safe, but the outside premises had cigarette butts and trash everywhere. The staff weren’t terrible, but also weren’t that friendly. The shower curtain clearly had mold all over it. The shower itself seemed clean otherwise. Overall, you get what you pay for it was only 80 something bucks a room. The breakfast was OK.
Bed Sheet had holes in it
Tub\shower had slippery floor surface.
Only one small trashcan available.
One towel rack, it was damaged
Sliding closet door was unhinged.