酒店回复: Dear Cris0212,Thank you for sharing your feedback following your recent stay at ibis Melaka.We are pleased to know that you appreciated our convenient location, comfortable rooms, and overall hotel environment. Our location near the city attractions and surrounding areas, including Little India Melaka, offers guests easy access to explore the local culture and heritage.At the same time, we understand your concern regarding the sense of security in the surrounding area. Please be assured that the safety and security of our guests are our top priority. We have security personnel on duty, and regular security patrols and rounds are conducted frequently within the hotel premises to ensure a safe and comfortable environment for all our guests.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you again in the near future.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: Dear Leo790707,Thank you for your great review and for choosing ibis Melaka for your recent stay.We are delighted to know that our location added convenience to your visit, especially with easy walking access to popular attractions such as Jonker Street and Christ Church Melaka. Our surroundings near Little India Melaka do offer a vibrant yet peaceful atmosphere, and we are glad you enjoyed the friendly local environment.It is also encouraging to hear your positive feedback on our cleanliness and service, as these are key priorities for our team.Thank you once again for your kind recommendation, and we look forward to welcoming you back for another pleasant stay.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: Dear Evil East,Thank you very much for your wonderful review and for awarding 10/10 across all categories following your recent stay at ibis Melaka. We are truly delighted to know that you had an outstanding experience with us.We are pleased that you enjoyed our strategic location, just a short walk to Jonker Street, and appreciated the vibrant atmosphere of the surrounding Indian neighbourhood which offers a unique cultural experience.At the same time, thank you for highlighting the soundproofing concern. We sincerely apologise for any inconvenience this may have caused. Your feedback is valuable to us, and we will certainly look into ways to improve our guests’ comfort.It was a pleasure having you with us, and we look forward to welcoming you and your family back for another outstanding stay in the near future.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at ibis Melaka.We are pleased to know that you found the room spacious and well equipped, and that our location close to The Stadthuys was convenient for your visit. Our hotel is indeed a popular choice for both leisure travelers and tour groups due to its strategic location and comfortable facilities.At the same time, we appreciate your comment regarding the breakfast selection. Your feedback has been shared with our culinary team as we continuously look for ways to enhance the variety and overall dining experience.Thank you once again for your valuable feedback. We look forward to welcoming you again for an even better stay.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at ibis Melaka.We appreciate your comments regarding the breakfast selection. Please allow us to share that our breakfast buffet offers a variety of options including Malay, Western, and vegetarian selections to cater to different guest preferences. Nevertheless, we will continue reviewing our offerings to further enhance the variety and overall dining experience.Thank you as well for highlighting the family room and extra bed option available for added comfort and flexibility.We truly appreciate your feedback and hope to welcome you again for a more enjoyable stay in the future.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to hear that you appreciated our excellent location and found the breakfast satisfactory.We also take note of your comments regarding the condition of the facilities and the bathroom experience. We appreciate your time in providing this feedback and hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Ibis Melaka

酒店回复: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at ibis Melaka.We are sorry to learn that your overall experience did not meet your expectations, and we sincerely apologize for any inconvenience caused during your stay. Your comments are important to us as we continuously work to improve our services and facilities.Regarding the room layout, kindly allow us to clarify that the closed door inside the room is part of a connecting room feature, designed to link two rooms together for families or groups travelling together. When not in use, the door remains securely locked to ensure privacy and safety.We truly appreciate your feedback and hope to have the opportunity to welcome you again for a better and more comfortable experience in the future.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: Dear Valued Guest,Thank you for sharing your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed our clean rooms, comfortable bedding, and convenient location near Jonker Street and the Dutch Square.We appreciate your comments regarding breakfast preferences and language assistance at the front desk. Please rest assured that your feedback has been shared with our team as we continuously strive to enhance our guests’ experience.It was a pleasure having you with us, and we look forward to welcoming you back to ibis Melaka for another enjoyable stay.Warm regards,Douglas De MelloHotel Manageribis Melaka

酒店回复: 尊敬的宾客： 感谢您的宝贵反馈。我们很高兴听到您喜欢我们便利的地理位置，往返荷兰广场的步行体验令人安心，并且我们的客房干净舒适。我们非常感谢您的好评，并期待很快再次欢迎您入住马六甲宜必思酒店。 此致， Ferhad Abdul Rahman 总经理

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback and for staying with ibis Melaka.We are delighted to hear your kind words about our front desk team member. It is always encouraging to know our team has been able to assist and make a positive difference to our guests’ stay.We also appreciate your comments regarding the hot water and the lighting at the dressing mirror. Please rest assured that your feedback has been shared with the relevant teams for review and improvement. Your input helps us enhance comfort and functionality for our guests.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience.Warm regards,Douglas De MelloHotel Manageribis Melaka