酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed our hotel’s location, breakfast, and room cleanliness, and that your top-floor room provided a comfortable stay.It is especially gratifying to know that our hotel was a great choice for your family. We truly appreciate your kind words and look forward to welcoming you back to Fairmont Quasar Istanbul on your next visit to Türkiye.Warm regards,Cem AkşahinGeneral Manager
酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback with us. We appreciate your comments regarding our entrance, water options, and breakfast selection. Your observations are very valuable as they help us to continuously improve our services.We are glad that you found our environment pleasant and hope to have the opportunity to welcome you back to Fairmont Quasar Istanbul in the future, providing an even better experience.Warm regards,Cem AkşahinGeneral Manager
酒店回复: Dear Fresh Air 1981,Thank you for sharing your feedback with us. We value all guest comments as they help us continuously improve and enhance our services. We regret to hear that your experience at our hotel did not fully meet your expectations.Regarding the size of the rooms, we understand that every hotel property has its unique features and design. While we aim to provide the highest standards of comfort and luxury, we’ll certainly take your comments into consideration when reviewing room configurations to ensure they align with guest preferences.We also appreciate your thoughts on our lobby area. We understand that first impressions are important, and we are always exploring ways to create a welcoming and comfortable space for our guests.We apologize if our breakfast offerings did not meet your expectations, particularly regarding the availability of food options catering to Chinese guests. We strive to offer a diverse menu that suits a variety of tastes, and we will look into expanding our breakfast selections to better accommodate all our guests in the future.Your feedback is incredibly valuable to us, and we hope that despite these concerns, you will consider giving us another opportunity to provide a more satisfying experience during your next stay. Thank you again for your insights.Best regards,Aykut UzunogluFront Office Manager
这个酒店的位置早饭和房间的整洁程度都很不错,很适合带小朋友来聚聚,而且这次家常并没有任何的收费,而且这个我们住的顶楼很舒服,很享受,下次来土耳其我们也预定这里
不同员工的解释有出入,让我有些困惑。不过,酒店内部非常干净,附设的水疗中心也很棒。
很棒的员工和设施。真正的五星级体验。
环境不错,大门口不在大马路,要从旁边小路走到前台大厅,没有瓶装水,玻璃装的水不是密封的那种,早餐种类不多。
我非常喜欢这家酒店的景色,设施和服务的品质也很棒。
酒店很棒,位置也很好,旁边就是购物中心和地铁站。泳池、水疗中心和健身房都很出色,早餐也很棒。
这家酒店的专业水准和品质真的让我惊喜。Dogukan 先生提供的服务和关怀远超我的预期,其他员工也同样出色。
礼宾部的餐厅员工非常友好,乐于助人,还为我们提供了很多关于当地美食的建议。
酒廊员工对所有客人都非常热情周到。真希望我能在这里多住几天,下次来伊斯坦布尔我一定会再订这家酒店。
每次去伊斯坦布尔出差,我都会选择住这家酒店。机场附近没什么好酒店,这家离得不算远,而且总能订到房间。
这家酒店的设施和服务标准都很高。员工非常友好,让我的住宿体验非常舒适。
土耳其的酒店同级别至少比国内差一个档次,同样的费尔蒙比国内的费尔蒙房间更小,酒店规模下,大堂就像家里的客厅,早餐品种少没有中国人能吃的东西