酒店回复: Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to know that you were satisfied with all aspects of your stay.We truly appreciate your positive comments and look forward to welcoming you back again in the near future.Kind regards,Cem AkşahinGeneral Manager
酒店回复: Dear Fresh Air 1981,Thank you for sharing your feedback with us. We value all guest comments as they help us continuously improve and enhance our services. We regret to hear that your experience at our hotel did not fully meet your expectations.Regarding the size of the rooms, we understand that every hotel property has its unique features and design. While we aim to provide the highest standards of comfort and luxury, we’ll certainly take your comments into consideration when reviewing room configurations to ensure they align with guest preferences.We also appreciate your thoughts on our lobby area. We understand that first impressions are important, and we are always exploring ways to create a welcoming and comfortable space for our guests.We apologize if our breakfast offerings did not meet your expectations, particularly regarding the availability of food options catering to Chinese guests. We strive to offer a diverse menu that suits a variety of tastes, and we will look into expanding our breakfast selections to better accommodate all our guests in the future.Your feedback is incredibly valuable to us, and we hope that despite these concerns, you will consider giving us another opportunity to provide a more satisfying experience during your next stay. Thank you again for your insights.Best regards,Aykut UzunogluFront Office Manager
很好，都很不错
不同员工的解释有出入，让我有些困惑。不过，酒店内部非常干净，附设的水疗中心也很棒。
很棒的员工和设施。真正的五星级体验。
我非常喜欢这家酒店的景色，设施和服务的品质也很棒。
酒店很棒，位置也很好，旁边就是购物中心和地铁站。泳池、水疗中心和健身房都很出色，早餐也很棒。
这家酒店的专业水准和品质真的让我惊喜。Dogukan 先生提供的服务和关怀远超我的预期，其他员工也同样出色。
礼宾部的餐厅员工非常友好，乐于助人，还为我们提供了很多关于当地美食的建议。
酒廊员工对所有客人都非常热情周到。真希望我能在这里多住几天，下次来伊斯坦布尔我一定会再订这家酒店。
每次去伊斯坦布尔出差，我都会选择住这家酒店。机场附近没什么好酒店，这家离得不算远，而且总能订到房间。
这家酒店的设施和服务标准都很高。员工非常友好，让我的住宿体验非常舒适。
土耳其的酒店同级别至少比国内差一个档次，同样的费尔蒙比国内的费尔蒙房间更小，酒店规模下，大堂就像家里的客厅，早餐品种少没有中国人能吃的东西
这家酒店真是太棒了，完全配得上豪华酒店的称号。大堂采用现代时尚设计，气势恢宏，客房也超大，延续了时尚的设计风格，配备了最先进的科技设施。我们的房间位于高层，可以俯瞰壮丽的城市全景。浴室非常宽敞，甚至还有一个小型私人土耳其浴室。我平时对浴室很挑剔，但这一间完全符合我的要求！
酒店位置依然非常中心，但由于出租车费很便宜，我们最后都选择打车，礼宾部效率很高，我们只需坐在大堂，他们就能帮我们安排好。车费都是按计价器收费，没有额外费用！
我们要特别感谢礼宾部的 Ali Ozbey，他在我们前往卡帕多奇亚之前，尽管我们之前住在伊斯坦布尔的另一家酒店，但他还是 kindly 允许我们将行李寄存在那里。Ali 在我们入住期间也提供了很多帮助。如果再来伊斯坦布尔，我们会毫不犹豫地选择费尔蒙酒店，它是我们的首选！