酒店回复: We’re delighted your first international booking through Trip.com was so convenient and that our location near the airport made your travel stress-free. It’s also great to hear you enjoyed the quiet atmosphere after the flights stopped — a peaceful night’s rest is always our goal.We’d be thrilled to welcome you back on your next trip!

酒店回复: Dear Maidangdangbendang,Thank you very much for taking the time to share such a detailed and thoughtful review. We truly appreciate the balanced feedback and are pleased to hear that many aspects of your stay met or exceeded your expectations.We’re glad you found the twin room spacious enough, enjoyed the cleanliness of the bathroom, the quality of the toiletries, and the stable water pressure. It’s also great to know that the soundproofing worked well for you and that you had a comfortable, quiet stay throughout your three nights.Your comments on the bedding are especially valuable. While we’re pleased you appreciated the choice of pillows and the mattress comfort, we understand your disappointment regarding the bed width. This feedback is important to us and will be shared with our management team for review.We’re delighted that you enjoyed the convenience of our location, the easy transport links, and especially the dining experience in our lobby restaurant, as well as the availability of Starbucks coffee.Thank you once again for your honest and detailed feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,Svetlana CarausOPS Manager

酒店回复: 尊敬的客人： 感谢您精彩的评价！我们很高兴得知您喜欢我们宽敞、舒适、干净的客房，以及我们毗邻伦敦城市机场的优越地理位置。 我们非常感谢您对跑道景观的反馈，并会认真考虑。得知您对此次入住体验总体满意并计划再次光临，我们感到非常欣慰——我们真诚地期待着您的再次光临！ 此致， Svetlana Caraus 运营经理

酒店回复: Dear Guest,Thank you for your positive feedback! We’re delighted to hear that you found our facilities very good and enjoyed our fantastic environment, especially our convenient location near London City Airport.We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.Best regards,Svetlana CarausOPS Manager

酒店回复: We’re delighted to hear that you enjoyed the spacious room, large bed, and comprehensive facilities. It’s especially wonderful to know that you found the room very clean and were pleased with our housekeeping standards — our team takes great pride in maintaining exceptional cleanliness.We also truly appreciate your kind words about our service. Your recognition means a lot to us. While our location may feel a bit tucked away, we’re glad you found transportation convenient and were still able to get around easily.We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay!