酒店回复: Dear Brooke,We are glad to hear that you enjoyed the warm breakfast options and found our rooms to be pleasant with comfortable beds. We apologize for the disturbance caused by the neighboring guests during your stay. Rest assured, we will address this issue with our staff to ensure a more peaceful experience for our guests in the future. Thank you for bringing the towel and trash service to our attention, we will work on better communicating this process moving forward. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Management TeamHampton Inn Boston - Westborough
酒店回复: Dear Matthew,We are thrilled to hear that April at the front desk provided you with exceptional service during your stay at Hampton Inn Boston - Westborough. We are pleased that she was able to make your visit memorable. Our team always strives to deliver a high level of professionalism and assistance to all guests. Thank you for taking the time to share your positive feedback. We hope to welcome you back for another great stay in the future.Sincerely,Management TeamHampton Inn Boston - Westborough
酒店回复: Dear Alejandro,We appreciate your perfect rating and are glad to hear that you enjoyed your stay at Hampton Inn Boston - Westborough. We understand your desire for more dining options nearby and will definitely take that into consideration for future improvements. We are happy to hear that you had a positive experience overall. We hope to welcome you back for another stay in the future.Sincerely,Management TeamHampton Inn Boston - Westborough
服务很不错,外面景色很美,但基本都是森林,比较空旷,房间很大很干净,唯一的小遗憾是早餐的选择没有很多。
酒店房间很大,住着很舒心。很适合家庭出行选择这个品牌的酒店,酒店的早餐也不错,还有一个酒店的停车费是免费的,很不错。
房间非常不错。
最满意的一点,房间很大。o
不幸的是,第一天晚上,我们在车里待了一整天,本来想晚上10点就睡觉,结果隔壁和对面的房间里都住着一大家人/一群人。他们简直太嗨了。他们摔门而去,在走廊里跑来跑去,敲门又跑,一直到凌晨。我们打电话给前台,但他们只能让他们安静下来。我以前在酒店从未经历过这种情况。真希望管理层能更严厉一些,因为这种情况持续了好几个小时。
早餐很受欢迎 == 很感谢有热食可供选择……
我之前不知道我们每天都要主动要求提供干净的毛巾和垃圾桶(我们住了几个晚上)。所以我们每天都得把垃圾倒出去,还要每天主动要求提供毛巾。只是我之前没意识到而已。没什么大不了的。
总体来说,这个地方很不错,浴室/淋浴间很大,房间很舒适,床很完美(没有背痛)
而且位置非常靠近餐饮、购物等场所。
我和同事住了两晚……第一晚,一群棒球少年在深夜里横冲直撞,在走廊里敲门、跑来跑去、大喊大叫!第一晚还可以原谅,毕竟我们早上六点就要起床上课,但第二晚就完全不能接受了!
前台 April 非常乐于助人,非常专业,感谢你们让我们的住宿经历如此难忘
我住了两晚后两次要求打扫房间,清洁阿姨中午答应了,但我们下午5点回来时,房间根本没打扫,床铺也没整理等等。我们非常失望,于是打电话给前台反映了情况。昨晚,我去前台申请把下班时间从上午11点推迟到中午12点,因为我们的冰球赛程有变,但他们拒绝了。他们根本没有尝试提供任何帮助。我告诉那位男员工,我很惊讶,因为我们通常提出这样的要求都没问题。
我们因为冰球比赛,几乎每周都要去波士顿及其周边地区,这将是我最后一次预订汉普顿酒店。唯一还算不错的早餐。
我把一些东西忘在房间里了。离开后我立刻就打电话过去,他们说会尽快回复我。结果他们一直没回我。完全不顾客人留在房间里的财物。
我希望附近有更多的餐饮选择