酒店回复: Sorry for the hassle you faced, Guest! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ava
酒店回复: Hi, Aleta! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Eva
1.0分
其他
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Absolute dump. We were hesitant about even leaving our cars parked in the parking lot. The pictures of the property online look like AI generated versions of the sad reality of real life. We ended up booking a different hotel down the street. If you get fooled and book a room here, they will keep your money and not offer any kind of refund when you show up in person to see this scam of a property.
1.0分
其他
Entire property closed for rehabbing. Facility closed, I could not stay there
I had to find other place to stay. Why was I not notifieS?
Ron Jenkins
1.0分
其他
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The property is nothing like the pictures on ******* and am surprised ******* even list this. I checked out 4 days early and moved to another hotel. I have pictures and will be disputing this charge for a refund
Bed comfort was unsatisfactory. There was decent food restaurants nearby
1.0分
商务出差
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Extremely disappointed in this property. Currently trying to get a refined. Property was a mess no sign for the hotel drinking and obnoxious people in the parking lot. My room appeared tampered with after I left and returned my bed was unmade I hadn’t even been in the bed. I packed up and left there was no one at the desk so I left my key. DO NOT RECOMMEND this hotel for anyone.
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酒店回复: Dear Kimberly,We’re very sorry to hear about your disappointing experience at OYO Hotel South Bend - Campus. Your safety and comfort are our top priorities, and we take your concerns seriously. We apologize for the issues you encountered with the room and the environment. We appreciate you bringing this to our attention and are reviewing these matters to ensure improvements. Please feel free to reach out to us directly if you’d like to discuss further.Best regards,MariaOYO Hotel South Bend - Campus Team
再也不来了
一进房间就打开了冰箱，味道太难闻了，我差点吐了。电视和 wifi 都坏了，房间里也没有热水。值得庆幸的是，我只看到一只蟑螂，当我打开冰箱时，它从冰箱里跑了出来。还得去前台拿毛巾，到达时毛巾都没有。
糟糕的经历
墙上有死蟑螂，床很脏，被子上沾满了灰尘，还有点点血迹。地板没有打扫。浴室很恶心，房间里很臭。我整晚都坐在桌子上，因为我不相信其他任何东西。网上的照片显示房间很漂亮，但我到了那里却完全相反。我真的很想退款，因为我住得不舒服，睡不着觉。我旁边的房间里有一只狗，它感觉到我的存在，整晚都在叫。
香烟烧过的床单上有爪印。恶心、破损的浴帘。厕所肮脏、松散。镜子和空气装置很脏。因为我是残疾人，所以我提前打电话要求要一楼的房间。听不懂那个人的意思，他挂了我两次电话。入住时，没有********代表我打电话的记录。柜台后面的年轻人是唯一好的事情。外面的楼梯已经散架了。早上，一名男子敲门索要租金。我怀疑他就是挂断我电话的人。
太糟糕了，我无法理解这种类型的酒店怎么会出现在这个应用程序中
房间里的一盏灯坏了。淋浴只有冷水。我的钥匙一次用不了，他们在办公室重新给了钥匙。办公室工作人员用可怕的英语说，如果我把它放在手机附近，它就不起作用（它从来没有放在我的手机旁边）。工作人员说，如果我需要再次重新密钥，则需要 5 美元。办公室工作人员非常粗鲁。房间很干净
该属性是针对特定用途自行确定的。 O-n Y-our O-wn...OYO！不应向公众提供商业用途。这不是一个基本的住宿地点，我感到震惊！这不是我注册的原因，而且我无法获得退款，因为我是在********注册的。他们要价超过 100 美元一晚，因为欺骗，免费的不值得。难以置信！我不想说他们的坏话，因为它有它的目的和功能，对于特定类型的人和那些需要它的品牌的人来说。在描述和广告中说实话。
Absolute dump. We were hesitant about even leaving our cars parked in the parking lot. The pictures of the property online look like AI generated versions of the sad reality of real life. We ended up booking a different hotel down the street. If you get fooled and book a room here, they will keep your money and not offer any kind of refund when you show up in person to see this scam of a property.
Entire property closed for rehabbing. Facility closed, I could not stay there
I had to find other place to stay. Why was I not notifieS?
Ron Jenkins
The property is nothing like the pictures on ******* and am surprised ******* even list this. I checked out 4 days early and moved to another hotel. I have pictures and will be disputing this charge for a refund
Bed comfort was unsatisfactory. There was decent food restaurants nearby
Extremely disappointed in this property. Currently trying to get a refined. Property was a mess no sign for the hotel drinking and obnoxious people in the parking lot. My room appeared tampered with after I left and returned my bed was unmade I hadn’t even been in the bed. I packed up and left there was no one at the desk so I left my key. DO NOT RECOMMEND this hotel for anyone.