圣诞节前夕真是令人难以置信的失望！给我安排的是没有窗户的房间！但酒店的描述却写着“城景房”！询问后发现没有其他房间了！我取消并要求退回全价！但由于我应该已经办理入住手续，所以我无权获得全额取消费用！现在您可以直接通过 *********** 进行预订！酒店的经理是一个非常粗鲁和不雅观的人！跟他争论没有任何意义！幸运的是，我在 La Pavilion 找到了一个房间——“白色之城”中非常漂亮的小酒店！ 不幸的是，***无法通过电话联系管理层！一切都非常不专业！这家连锁酒店普遍口碑不太好！不幸的是我之前没有看到这一点！
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酒店回复: Dear Gerald, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
1.0分
其他
原文
翻译提供方：Google
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2024 年 12 月 24 日平安夜，真是令人难以置信的失望！我的房间没有窗户！酒店描述是骗人的！询问后发现没有其他房间了！我取消并要求退回全价！显然我已经办理入住手续，因此无权获得全额取消费用！我还在等呢！酒店的经理是个没有文化的大肚子**！对任何事都一无所知！看到他指挥他的年轻人真是令人厌恶！幸运的是，我最终住在 La Pavilion，因为这座城市已经满了！ Treebo 利用了这一点！管理层也打不通电话！超级不专业！别再接触连锁酒店了！
5.0分
其他
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This was our second stay in this hotel Excellent Stay. With Fabulous complementary breakfast. Cons: 2nd time Faced issue with the bed mattress have to be improved.
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酒店回复: Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the highlighted concern. Thank you for appreciating the breakfast. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
4.0分
家庭亲子
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The hotel was ok,passable. The room was a good size and had a decent smart tv,which was appreciated with a teenager in tow.
The room looked clean but didnt feel clean,which I know isnt a useful review.
The location was very handy for shops,ATM, eateries etc. A 10 minute walk to the beach,but you arent allowed to swim there.
Breakfast was good and enough to choose from.
5.0分
其他
Great location. Good experience. Helpful and responsive staff members. Good quality of complimentary breakfast.
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酒店回复: Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and breakfast. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We're glad that you found the location convenient. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
3.0分
其他
This is economy hotel, price and service level is matching.
If you can consider trade off of service, this hotel is good choice.
5.0分
其他
The stay was made comfortable and the rooftop breakfast was a highlight to have the seaview and pleasant breeze
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酒店回复: Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the breakfast. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
5.0分
独自旅行
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I stayed there from 10th May until 16th May. Rooms are small clean and simple. They serve complimentary rooftop buffet between 8.00 to 9.30 in the morning. Food is freshly made and tasty. It is walking distance from beach, Aurobindo Ashram and center of White Town. Staff is friendly and helpful..
5.0分
其他
Hotel is situated in the ideal location. Restaurants and beach are nearby. The parking is only for very limited number of cars
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酒店回复: Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
酒店地理位置很好，周围有很多小餐馆、小商店和甜品店。步行即可到达海边。
圣诞节前夕真是令人难以置信的失望！给我安排的是没有窗户的房间！但酒店的描述却写着“城景房”！询问后发现没有其他房间了！我取消并要求退回全价！但由于我应该已经办理入住手续，所以我无权获得全额取消费用！现在您可以直接通过 *********** 进行预订！酒店的经理是一个非常粗鲁和不雅观的人！跟他争论没有任何意义！幸运的是，我在 La Pavilion 找到了一个房间——“白色之城”中非常漂亮的小酒店！ 不幸的是，***无法通过电话联系管理层！一切都非常不专业！这家连锁酒店普遍口碑不太好！不幸的是我之前没有看到这一点！
2024 年 12 月 24 日平安夜，真是令人难以置信的失望！我的房间没有窗户！酒店描述是骗人的！询问后发现没有其他房间了！我取消并要求退回全价！显然我已经办理入住手续，因此无权获得全额取消费用！我还在等呢！酒店的经理是个没有文化的大肚子**！对任何事都一无所知！看到他指挥他的年轻人真是令人厌恶！幸运的是，我最终住在 La Pavilion，因为这座城市已经满了！ Treebo 利用了这一点！管理层也打不通电话！超级不专业！别再接触连锁酒店了！
This was our second stay in this hotel Excellent Stay. With Fabulous complementary breakfast. Cons: 2nd time Faced issue with the bed mattress have to be improved.
The hotel was ok,passable. The room was a good size and had a decent smart tv,which was appreciated with a teenager in tow.
The room looked clean but didnt feel clean,which I know isnt a useful review.
The location was very handy for shops,ATM, eateries etc. A 10 minute walk to the beach,but you arent allowed to swim there.
Breakfast was good and enough to choose from.
Great location. Good experience. Helpful and responsive staff members. Good quality of complimentary breakfast.
This is economy hotel, price and service level is matching.
If you can consider trade off of service, this hotel is good choice.
The stay was made comfortable and the rooftop breakfast was a highlight to have the seaview and pleasant breeze
I stayed there from 10th May until 16th May. Rooms are small clean and simple. They serve complimentary rooftop buffet between 8.00 to 9.30 in the morning. Food is freshly made and tasty. It is walking distance from beach, Aurobindo Ashram and center of White Town. Staff is friendly and helpful..
Hotel is situated in the ideal location. Restaurants and beach are nearby. The parking is only for very limited number of cars