酒店回复: Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and enjoyed the delicious evening meal. We take great pride in providing a warm and welcoming atmosphere for our guests, and it's wonderful to know that you had a positive experience in that regard. We also appreciate your comments about the road leading to the hotel. We understand that the condition of the road can be inconvenient, and we are continuously exploring ways to improve access to our property for the comfort of our guests. Regarding the bed, we apologize that it did not meet your expectations. We will certainly take your feedback into consideration as we continue to evaluate and improve the comfort of our rooms. Thank you again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, Urmila Sharma Guest Relations Manager The Westin Resort & Spa Pushkar
酒店回复: Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. On behalf of the entire team, I extend my deepest apologies for the shortcomings you encountered during your visit. It is deeply disappointing to hear that your experience fell far below both your expectations and the standards we strive to maintain. From cleanliness concerns in your rooms, to the challenges with food quality, service delays, and the overall condition of the property—these are not the experiences we aim to provide our valued guests. However, we sincerely apologize for the experience at the restaurant. Providing professional and courteous service is our top priority, and we are disappointed to learn that we did not meet your expectations in this regard. Please rest assured that we will be addressing this matter with the team to ensure proper training and improvement in our service standards. We appreciate your valuable feedback as it helps us to continuously improve. Should you decide to give us another opportunity in the future, we would love to make your stay truly memorable. Thank you once again for your review, and we hope to welcome you back soon. Warm regards, Urmila Sharma Guest Relation Manager
入住体验极佳,员工彬彬有礼,食物美味可口。值得一提的是,这家酒店允许四人入住一间房,因为他们有两张标准双人床。
附近唯一的国际连锁酒店。
住了一晚。房间卫生很差,但工作人员很好。
工作人员让我们的体验棒极了!
非常适合情侣入住,校园环境优美,员工服务一流。
住宿愉快
酒店距离普什卡有点远(大约15分钟车程),而且通往那里的道路状况不佳。 工作人员很热情,晚餐很美味。 床的质量不达标(床太软)。 除此之外,房间很舒适。
这就是“度假村”不应该有的样子。威斯汀为什么要用这个地方玷污自己的品牌,这真是个谜。我们在这里租了 3 个房间,这是 7 位客人的集体评价,他们一致认为,从头到尾,这个地方都是一团糟。房间很大,但不干净。发霉的填缝剂。脏兮兮的马桶座圈(其中一个上面有干血),没有 wifi 服务。其中一个房间有恶臭,无法居住,但工作人员在最终答应我们坚持要求搬家之前进行了反击,这真是令人难以置信……我们最终被重新安置了。客房服务给我们提供的食物根本不能吃……早餐是一场混乱的灾难……根本没有为满座的客人做任何准备。人群熙熙攘攘,推搡着抢食物。点菜的食物勉强可以吃,只是因为前一天晚上客房服务送来的食物太难吃了,导致饥饿。显然,工作人员几乎没有接受过如何管理酒店生活的培训。灯光和装饰都很多……但这个地方绝对不能满足游客对“奢华”酒店的期望。也许他们之所以不为人知是因为普什卡地区缺乏优质酒店,但这位评论者很难相信这一点。威斯汀需要认真彻底地清洁这家酒店的每个方面,否则很快污渍就会变成腐烂。与此同时……除非你别无选择,迫切需要一个休息的地方,否则请避开这个地方。
优秀的 kaushal parashar 和他的员工都很棒 kaushal 给了我们一个美丽的 darshan 的 brahm sarover 和 Temple 威斯汀的所有员工都很棒,尤其是 muskan,因为她以特殊的方式照顾我们
酒店距离市中心较远,但标准非常高 - 没有任何特别的魅力,但它可以让您在中途停留时享受所有现代化的舒适设施,并提供非常高水平的欢迎和服务。