酒店回复: Hello,Thank you so much for your wonderful and detailed feedback. I’m delighted to hear you enjoyed the practicality and comfort of our one bedroom apartment, with its living room, standard bedroom and that it worked well for you and your children. It’s great to know the kitchen had everything you needed for cooking, and that nearby shops, including the Chinese supermarket, added convenience to your stay.We look forward to welcoming you back for another exceptional stay in Edinburgh!Kind regards,CraigOperations Manager
酒店回复: Hello,Thank you so much for your wonderful feedback. I’m delighted to hear you enjoyed our convenient location close to the train station and within walking distance of Edinburgh Castle, and that you found the cooking facilities in your room so useful.We look forward to welcoming you back for another exceptional stay in Edinburgh!Kind regards,CraigOperations Manager
酒店回复: Hello,Thank you so much for your kind feedback. I’m delighted to hear you enjoyed our environment, excellent location, warm hospitality, and the quality of the room and kitchen facilities.As an aparthotel, we operate a little differently from traditional hotels that may include daily servicing. For stays of less than 8 nights, housekeeping is not part of the standard package, though fresh towels, linen, and other replacement items can be collected from reception free of charge at any time. For stays of 8 nights or more, one complimentary mid week room service is included. We also operate rubbish rooms on each floor for general waste, recycling, and glass, and additional waste bags, both large and small, are available at reception if needed.We look forward to welcoming you back for another enjoyable stay in Edinburgh!Kind regards,CraigOperations Manager
酒店回复: Hello,Thank you so much for your wonderful feedback. I’m delighted to hear you found our aparthotel well equipped with everything you needed, from cookware to a dishwasher and cleaning supplies, and that you enjoyed a comfortable room temperature at night. It’s great to know check in was quick and straightforward, and that your overall experience was so positive.We look forward to welcoming you back for another exceptional stay in Edinburgh!Kind regards,CraigOperations Manager
酒店回复: Hello,Thank you for your review. I’m so pleased to hear you enjoyed the convenience of our self catering facilities, including the microwave, fridge, and stovetop, even if you didn’t use them much during your stay. It’s great to know you found the breakfast satisfying and appreciated the smooth check-in and check-out process.I’m sorry to hear the bed and duvet weren’t as comfortable as you’d hoped, and that the noise outside impacted your experience. I’ll share your feedback with the team to see how we can improve these aspects for future guests. Thank you for sharing your thoughts, and we’d love to welcome you back on your next visit to Edinburgh!Kind regards,CraigOperations ManagerAdagio Edinburgh
酒店回复: Hello,Thank you for your feedback. I’m very sorry to hear about the issues you experienced during your stay. This is not the standard we aim to provide, and I regret that your experience fell far short of expectations.For context, as an aparthotel, we operate differently from traditional hotels, offering a self-catering experience with features like kitchenettes and flexible sleeping arrangements, such as foldable Murphy beds. I understand this may not have met your expectations, and I’ll share your feedback with the team to ensure we review and improve these aspects.The cleanliness concerns you’ve raised, including the bedding, bathroom, and room condition, are deeply troubling. I’ll ensure these matters are addressed with our housekeeping team immediately. Thank you for bringing these matters to our attention, and I hope we can provide a much better experience should you choose to stay with us again in the future.Kind regards,CraigOperations ManagerAdagio Edinburgh
酒店回复: Hello,Thank you for your wonderful review. I’m so pleased to hear you enjoyed the well equipped apartment, including the pots, pans, and dishwasher, and made the most of preparing breakfast with food from the nearby Tesco. It’s great to know our location on the Royal Mile made it convenient for you to explore Edinburgh. We’d love to welcome you back on your next visit!Kind regards,CraigOperations ManagerAdagio Edinburgh
设施：很好
卫生：很好
环境：很好
服务：不错
离车站近、景点citywalk程度，早饭丰盛好吃，价格实惠，推荐！
东欧人开的旅馆，实际跟雅高没什么关系，前台东欧女人口音很重，态度很不友好，两岁以上都视作成人，需要额外购买沙发床床位，非常苛刻，早餐一致差评，千万避雷。设施陈旧，很多设施都不好用，房间一股怪味，空调没作用，卫生间湿度巨大，马桶冲水会直接冲到身上，非常不适，酒店里没有电话，不能直接跟前台沟通，问题离店也不解决。
一卧室公寓有一个厅，沙发床要自己铺，还有一间标准卧室，厕所是三分离的，是非常紧凑但实用的房型，最多可以住4个人，一人带两娃非常宽敞了！厨房不大但该有的都有，可以自己煮午饭和晚饭，中国超市拯救中国胃，逛景点途中还能回酒店睡个午觉！酒店地理位置很棒，火车站可以腿着来腿着去，有一小段上下坡，还可以接受。酒店出门右转就是皇家一英里，左转是荷里路德宫，笔直走是荷里路德大学，笔直走左转有一家乐购和一家中国超市。
房屋旁是马路，当地时间23点前有车辆通过声，由于正在倒时差原因，无法休息，受尽折磨，那个难受，经历过的人会懂的，英式早餐都很简单，除了地理位置还方便
距离火车站很近 爱丁堡城走路可以过去 房间可以做饭 非常方便 文生条件很好 住了3晚 每天去超市买点东西 完全自己做着吃 非常方便 而且可以免费寄存行李
优点：环境不错、地理位置很好，接待热情，房间炊具设施很好
意见：不包含打扫房间不太合理，英国大部分的酒店都是包含打扫房间的，至少也要收拾一下垃圾吧。都要收费。房费已经不便宜了。希望改进
冬天去的爱丁堡，算是淡季，酒店价格也比较友好。去之前没有太高期望，没想到公寓式酒店设视非常齐全，锅碗瓢盆甚至洗碗机和抹布洗洁剂都有。晚上睡觉温度也很舒适。办理入住也很迅速，可能是只住了一晚上，也没有收取押金。整体好评。
房间也比较干净整洁
这个自助式酒店人生第一次住，烧饭做菜还是方便的，自己煮了面，有微波炉、冰箱、电磁炉，不过我们自己烧的机会小。床不大，被子有点薄。外面也比较吵，去火车站是方便的。
早餐也是很满意，酒店式更适合我们，退房入住还是很方便的。
真心建议国人避雷这家公寓，我订的双人床房，每晚均价2000左右
1. 双人床是沙发折叠床拆开的，床褥子窄了一截
2. 床品连纯棉的都不是，应该是涤纶，入住掀开被子就是大团头发
3. 枕头是丝棉的，疙疙瘩瘩的
4.淋浴只有小淋浴头，和一个身体头发二合一
5. 入住洗手池下水是堵塞的，找了前台来通，毛巾加热架是坏的
6. 墙角和床下还有垃圾渣，这是能看到的，看不到的不敢细想
7. 没有瓶装水，没有任何服务
这次英国去了4个城市，这家是最差的，所有设施都很差，感觉也就是国内家庭旅馆的配置，员工也没有统一的服装或者胸牌，真的是忍着恶心住了几晚
公寓条件不错，锅碗瓢盆都有，还有洗碗机，超市买点东西做个早餐非常舒服！图片是我们的早餐，下面没多远就有个tesco
在皇家一英里上，去哪里都很方便！