Wonderful staff, room comfort was amazing and accommodating, and breakfast was delicious. Vanilla waffles with strawberry topping and whipped cream recommended!
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. The breakfast is always a give and take and we are so happy that we could provide the best breakfast for you and your family. We can't wait to see you back in the future.
5.0分
情侣出游
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We found our room to be clean, air conditioning worked very well and bed was very comfortable. Rates were reasonable and staff very accommodating. Great breakfast was included.
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. So glad that everything went so well for your stay! We can't wait to see you back in the future.
3.0分
其他
Beds need updated.
The beds that were in our suite were not comfortable. The pool was also really cold and smelled of really strong chlorine.
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酒店回复: We appreciate you letting us know so that we may get these items addressed as quickly as possible.
5.0分
其他
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Loved Kesha
When we arrived, Keisha greeted us at the front desk and we enjoyed her friendly and outgoing personality, she could not have been nicer. The room is very clean and quiet. Although the hotel was pretty full, even the hallways were quiet, which was very nice no slamming of doors all night long. Breakfast in the morning was great, cooked fresh but even better was the coffee.
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. We can't wait to see you back in the future.
5.0分
其他
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We had an issue with the first room we were put in and were immediately moved to the room next door. The front desk gal even offered to help us move. Great service.
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酒店回复: We are sorry happy that we could get you into a room that suited your needs and that they staff helped you so well.
5.0分
其他
Convenient and safe location
Clean room and helpful pleasant staff
Easy checkin
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. We can't wait to see you back in the future.
5.0分
家庭亲子
Clean rooms, good breakfast, convient to shopping and restaurants, great staff
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. We can't wait to see you back in the future.
5.0分
其他
I liked the added shelf space in the bathroom and the room seemed very clean.
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. The shelf space in the bathroom is truly helpful and we are so glad that it helped you during your stay. We can't wait to see you back in the future.
4.0分
其他
We stayed from Thursday to Saturday and we never got our room clea
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酒店回复: Thank you for your feedback. We appreciate your business and the time you took to let us know about your stay. We will look into the reasons why your service may have been skipped and get that handled right away. Hampton Inn is so happy that our quiet clean rooms and our friendly staff made your stay great. We can't wait to see you back in the future.
5.0分
其他
Pleased overall
Hotel was clean and well prepared. Pool space was clean also and staff were readily available to request extra towels. I would stay here again.
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酒店回复: Thank you so much for the feedback regarding your stay at our Hampton Inn and Suites Altoona-Des Moines. We are so pleased to see you enjoyed your time with us and we look forward to welcoming you back, should your travels bring you back this way.
Wonderful staff, room comfort was amazing and accommodating, and breakfast was delicious. Vanilla waffles with strawberry topping and whipped cream recommended!
We found our room to be clean, air conditioning worked very well and bed was very comfortable. Rates were reasonable and staff very accommodating. Great breakfast was included.
Beds need updated.
The beds that were in our suite were not comfortable. The pool was also really cold and smelled of really strong chlorine.
Loved Kesha
When we arrived, Keisha greeted us at the front desk and we enjoyed her friendly and outgoing personality, she could not have been nicer. The room is very clean and quiet. Although the hotel was pretty full, even the hallways were quiet, which was very nice no slamming of doors all night long. Breakfast in the morning was great, cooked fresh but even better was the coffee.
We had an issue with the first room we were put in and were immediately moved to the room next door. The front desk gal even offered to help us move. Great service.
Convenient and safe location
Clean room and helpful pleasant staff
Easy checkin
Clean rooms, good breakfast, convient to shopping and restaurants, great staff
I liked the added shelf space in the bathroom and the room seemed very clean.
We stayed from Thursday to Saturday and we never got our room clea
Pleased overall
Hotel was clean and well prepared. Pool space was clean also and staff were readily available to request extra towels. I would stay here again.