Front end manager an a house keeper both had attitudes when I asked about the morning breakfast. They closed the morning breakfast earlier then 10am.
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酒店回复: We do apologize that you miss breakfast but when you approach you ask "what time does breakfast close, and I inform you at 10am and at that time it was 10:05am. Then as you were speaking to the housekeeper, I do know that she was nice enough to provide you with some you some muffins and our housekeepers do not obtain breakfast until it is close at 10am.
5.0分
其他
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The property was was nice and quiet, which I appreciated in. The staff was very friendly. The only thing I was complained about is the pillows were really flat. They did bring me more but they’re just really flat.
酒店回复: We are happy you enjoyed your stay.
5.0分
其他
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The check in staff was amazing and Natalie the customer service was amazing so friendly and sweet she made sure that if we needed anything before checking out she was there to help. Natalie deserves a gold star from The Hampton Inn. Definitely staying there again
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酒店回复: We are happy you enjoyed your stay. We appreciate customer like you that enjoyed their stay, and we look forward to seeing you all in the near future.
3.0分
情侣出游
Smell of cleaning solutions was overwhelming and gave us a headache, parking fee of $10 to stay there? That is B.S.! I will not be staying there again.
1.0分
其他
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Our car had to be exterminated. stuck at hotel. Mouse poop room. Missed day of work. Cost us over $400 because of delay in leaving on our 12 hours drive. Still waiting for refund. Horrible experience. Our car had to be exterminated by a pest company while we waited hours and then had to clean the dead ants and poison out of it.I only stay at Hamptons, and have spent thousands at this hotel. I was very disappointed in the service and lack of help with getting a refund it is clearly going to be a battle and hassle to get the credit that should be simple. I hate leaving bad reviews but if it is not resolved I will have to.
5.0分
家庭亲子
Tried calling the front desk from their phone in the room and did not go through. Had to use my cell. I was on hold for a long time too.
3.0分
其他
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Go a little farther it’s probably cheaper and nice
I did not enjoy our stay here. We chose this hotel because it was closer to our family. The bed was so uncomfortable we couldn’t sleep well. Breakfast was picked over and did not get restocked. The person checking us in when we arrived acted like she had better things to do. The woman at the front desk from Texas was absolutely delightful.
5.0分
情侣出游
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The employees here at the front desk were very nice! I actually asked them to change my room because I was so far from the elevator and I have a bad knee! They were really nice about it
缺点：
床很吵，不太舒服
墙薄如纸
浴室风扇几乎不工作
浴室门无法完全关闭
WiFi 很差
优点：
早餐不错
早餐很早，早上 6 点
入住/退房方便（除了我还没拿到收据）
位置好
大堂有自动取款机
淋浴水压足够好
我们对这家酒店赞不绝口。地方干净、现代。早餐比预期的要好。我把西装放在衣柜里，金找到了，并安排帮我寄回。还会再住那里。
Front end manager an a house keeper both had attitudes when I asked about the morning breakfast. They closed the morning breakfast earlier then 10am.
The property was was nice and quiet, which I appreciated in. The staff was very friendly. The only thing I was complained about is the pillows were really flat. They did bring me more but they’re just really flat.
The check in staff was amazing and Natalie the customer service was amazing so friendly and sweet she made sure that if we needed anything before checking out she was there to help. Natalie deserves a gold star from The Hampton Inn. Definitely staying there again
Smell of cleaning solutions was overwhelming and gave us a headache, parking fee of $10 to stay there? That is B.S.! I will not be staying there again.
Our car had to be exterminated. stuck at hotel. Mouse poop room. Missed day of work. Cost us over $400 because of delay in leaving on our 12 hours drive. Still waiting for refund. Horrible experience. Our car had to be exterminated by a pest company while we waited hours and then had to clean the dead ants and poison out of it.I only stay at Hamptons, and have spent thousands at this hotel. I was very disappointed in the service and lack of help with getting a refund it is clearly going to be a battle and hassle to get the credit that should be simple. I hate leaving bad reviews but if it is not resolved I will have to.
Tried calling the front desk from their phone in the room and did not go through. Had to use my cell. I was on hold for a long time too.
Go a little farther it’s probably cheaper and nice
I did not enjoy our stay here. We chose this hotel because it was closer to our family. The bed was so uncomfortable we couldn’t sleep well. Breakfast was picked over and did not get restocked. The person checking us in when we arrived acted like she had better things to do. The woman at the front desk from Texas was absolutely delightful.
The employees here at the front desk were very nice! I actually asked them to change my room because I was so far from the elevator and I have a bad knee! They were really nice about it