酒店回复: Dear Jovanny,We are sorry to hear that you were not completely satisfied with your experience. From an improvement point of view, we look for specific areas of your experience that need improvement.We look forward to welcoming you back again soon.Sincerely, Hotel Manager
3.0分
其他
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My boyfriend cut himself when flushing the toilet due to the toilet top being broken. Would advise to check little things like this to avoid any injuries on others. The cut was pretty deep to it being a sharp corner.
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酒店回复: Dear Guest,Thank you for bringing this serious matter to our attention. We’re truly sorry to hear about your boyfriend’s injury and understand your concern. Your feedback has been shared with our maintenance team to immediately inspect and repair the issue to prevent future incidents. We hope your boyfriend is recovering well and appreciate your understanding.Sincerely, Hotel Manager
2.0分
其他
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Hotel staff was friendly and the beds were comfortable. That is where the good stops. Room was dirty, fridge door was sticky, bathroom smelled like mold. Whole hotel looks really run down, pool was out of service, waffle maker was broken so no waffles for breakfast. Walls are thin in my room so I could hear about everything from either side until 11pm. Would not book again
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad the staff was friendly and the beds were comfortable. We are very sorry the room and facilities did not meet your expectations. Your comments are appreciated and will be used to address cleanliness, maintenance, and noise concerns for future improvements.Sincerely, Hotel Manager
1.0分
其他
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Horrible experience and I don't ever give low rati
First of all when I got there the pool was closed and there was nothing stating that it was going to be closed on the website or anything in my head have known I would have booked somewhere else. Second thing is my TV I kept having this mess with it for the kept switching where I couldn't watch it had to have the guy come up right when I got there. Then the person in the room next to me have there to be wearing so loud all night long that I actually got up and left at 3:00 a.m. because I could not sleep. Told to go out front she didn't seem to care. There were a lot of workers there and I told her that if that person staying there is a worker that stays there for long times or extended time so they should probably put them somewhere where they're not next to anybody because that was just horrible. I had to bang on the wall and finally the person turned it down but I was already awake by then and just went home. There was rest in the bathtub and there were hairs on the floor so you could tell that it wasn't swept because my hair is blonde and it was black or dark. I stay at La Quinta a lot and like I said I don't like to give bad ratings but this was just not good
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酒店回复: Dear Guest,We appreciate you sharing your experience and are very sorry your stay was disappointing. Your feedback about the pool, noise, and room cleanliness is important and will be addressed. We understand how these issues affected your visit and hope future stays offer the comfort, quiet, and quality you expect.Sincerely, Hotel Manager
3.0分
其他
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The desk clerk was nice but the room was terrible. It smelled terrible, the tub was sprayed with some kind of coating that pealed, the fabric on the chair was ripped. Very disappointing for a LaQuinta.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are truly sorry your room did not meet expectations. Your feedback regarding cleanliness, maintenance, and room condition is important and will be addressed. It is good to hear the desk clerk was pleasant, and we hope future stays reflect the quality you expect.Sincerely, Hotel Manager
1.0分
其他
Advised the front desk of a stopped up toilet the morning after the second day. Was not fixed that day
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酒店回复: Dear Guest,We have noted your comments and shared them with our management team for review. All required steps are being initiated to ensure that these issues are resolved to the highest standards. We hope you will return to stay with us again.Sincerely, Hotel Manager
3.0分
家庭亲子
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Someone being at the front is at all times made me feel safe, very friendly.\n With greeting, the only thing I didn't like that. The bathrooms wasn't that clean good. I bring my own stuff and reclaim. But for a handicapped bathroom, they need to do better. Much better
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad the front desk staff made you feel welcome and safe. Your comments about the bathroom cleanliness, especially in the handicapped facilities, are important and will be addressed. We hope future stays provide an even more comfortable and well-maintained experience.Sincerely, Hotel Manager
我和丈夫本来打算去参加同事的节日派对。意识到从德克萨斯州达拉斯开车过去路途遥远，而且会饮酒，所以就订了这家酒店。这个房间对我们来说交通非常便利。我们需要的一切设施都有，床也超级舒服。我真希望可以一直待在里面。员工很友好，给了我们两张房卡，有WiFi，还提供早餐。
酒店很干净，员工也很友好。
入住很方便，酒店也很干净，地理位置好/光线明亮——肯定会再来的！
好的
My boyfriend cut himself when flushing the toilet due to the toilet top being broken. Would advise to check little things like this to avoid any injuries on others. The cut was pretty deep to it being a sharp corner.
Hotel staff was friendly and the beds were comfortable. That is where the good stops. Room was dirty, fridge door was sticky, bathroom smelled like mold. Whole hotel looks really run down, pool was out of service, waffle maker was broken so no waffles for breakfast. Walls are thin in my room so I could hear about everything from either side until 11pm. Would not book again
Horrible experience and I don't ever give low rati
First of all when I got there the pool was closed and there was nothing stating that it was going to be closed on the website or anything in my head have known I would have booked somewhere else. Second thing is my TV I kept having this mess with it for the kept switching where I couldn't watch it had to have the guy come up right when I got there. Then the person in the room next to me have there to be wearing so loud all night long that I actually got up and left at 3:00 a.m. because I could not sleep. Told to go out front she didn't seem to care. There were a lot of workers there and I told her that if that person staying there is a worker that stays there for long times or extended time so they should probably put them somewhere where they're not next to anybody because that was just horrible. I had to bang on the wall and finally the person turned it down but I was already awake by then and just went home. There was rest in the bathtub and there were hairs on the floor so you could tell that it wasn't swept because my hair is blonde and it was black or dark. I stay at La Quinta a lot and like I said I don't like to give bad ratings but this was just not good
The desk clerk was nice but the room was terrible. It smelled terrible, the tub was sprayed with some kind of coating that pealed, the fabric on the chair was ripped. Very disappointing for a LaQuinta.
Advised the front desk of a stopped up toilet the morning after the second day. Was not fixed that day
Someone being at the front is at all times made me feel safe, very friendly.\n With greeting, the only thing I didn't like that. The bathrooms wasn't that clean good. I bring my own stuff and reclaim. But for a handicapped bathroom, they need to do better. Much better