Room was affordable clean and comfortable. Staff were friendly and helpful. Definitely recommend and will be my go to for any future stays in the area.
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酒店回复: Angela, thank you so much for your kind review! We love to hear that our staff treated you well and you enjoyed your room. We thank you for your recommendations and will gladly welcome you back in the future :)
1.0分
其他
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Tried to check in but nobody was at front desk. Bartender came by while stocking ice and asked if I had been helped yet. I said no. She must have just been curious because she didn’t call anyone. I used my cellphone to call the front desk over and over but that didn’t draw anyone. Finally the girl poked her head out of a door and saw I was standing there which led me to believe she wasn’t busy but was hiding.
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酒店回复: Justin, we’re very sorry for the difficulties you experienced at check-in. This is not the level of service we strive to provide, and we’ll be reviewing this situation with our front desk team to ensure all guests are greeted promptly. We appreciate you bringing this to our attention.
5.0分
家庭亲子
We didn’t have the breakfast. Clean room and stocked up towels and coffee without asking. Loved our stay!
酒店回复: Thank you for your feedback! :)
5.0分
其他
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Staff were all very pleasant, bar drinks and tender were fantastic (i reccomend the espressomartini with Buffalo Trace). The room was clean and one of the comfiest hotel beds and pillows I've ever had. Walls are thin, so we heard everything in the hallway, but it wasn t unbearable
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酒店回复: Zoe, thank you for taking time to leave us some feedback. We are happy to hear you enjoyed your stay! From our awesome staff, to the bar and your room! We apologize for the thin walls, but thank you for your understanding.
5.0分
朋友出游
This place was great. Staff was very nice, had an easy & smooth check in and rooms hotel itself were clean.
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酒店回复: Hello, Katina! We're glad you had a positive experience and enjoyed your stay! Thanks for taking time to leave a review.
2.0分
其他
THE FLOOR IN THE ROOM LOOKED LIKE IT HADN'T BEEN CLEANED IN MONTHS. DIRT AND HAIR EVERYWHERE!
酒店回复: Thanks for the feedback, Christopher.
5.0分
朋友出游
Property and staff were amazing. The air conditioning didn’t work well during day but at night it cooled room off. Will stay again.
酒店回复: Thank you for your feedback! :)
3.0分
其他
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Our room was ready early and they let us check in early..which I was thankful for. We rented a suit and I was disappointed. The wall paper in the bathroom and living room was peeling. The bar in the living room was falling apart and I was amazed it had not collapsed. My kids found a drink stiffed in the couch. The room that was rated for 6 people had two towels and was cloths, no hand towels. The hotel and staff was really nice. I was disappointed in the room condition.
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酒店回复: Thank you for taking the time to share your feedback with us. I sincerely apologize for the maintenance issues you experienced during your recent stay in one of our suites. We completely understand how frustrating that must have been, and your concerns have been forwarded to the appropriate management team to ensure they are promptly addressed.We truly value your input as it helps us improve our guest experience. We’re also excited to share that our property will be undergoing renovations at the end of the year, which will include updates designed to enhance comfort and quality for all our guests.We hope you’ll consider giving us another opportunity to provide you with the exceptional stay you deserve.
3.0分
其他
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I had to get up to use the bathroom and there were no lights to make my way there (not even a nightlight). You could hear kids running up & down the hallway at night & again in the morning. The staff were all friendly and ready to help with any needs.
床垫非常舒服。早餐是我们住过的所有酒店里最棒的！WXYZ酒吧的调酒师（很抱歉我忘了她的名字）非常友好，给我们推荐了好多当地美食。
Room was affordable clean and comfortable. Staff were friendly and helpful. Definitely recommend and will be my go to for any future stays in the area.
Tried to check in but nobody was at front desk. Bartender came by while stocking ice and asked if I had been helped yet. I said no. She must have just been curious because she didn’t call anyone. I used my cellphone to call the front desk over and over but that didn’t draw anyone. Finally the girl poked her head out of a door and saw I was standing there which led me to believe she wasn’t busy but was hiding.
We didn’t have the breakfast. Clean room and stocked up towels and coffee without asking. Loved our stay!
Staff were all very pleasant, bar drinks and tender were fantastic (i reccomend the espressomartini with Buffalo Trace). The room was clean and one of the comfiest hotel beds and pillows I've ever had. Walls are thin, so we heard everything in the hallway, but it wasn t unbearable
This place was great. Staff was very nice, had an easy & smooth check in and rooms hotel itself were clean.
THE FLOOR IN THE ROOM LOOKED LIKE IT HADN'T BEEN CLEANED IN MONTHS. DIRT AND HAIR EVERYWHERE!
Property and staff were amazing. The air conditioning didn’t work well during day but at night it cooled room off. Will stay again.
Our room was ready early and they let us check in early..which I was thankful for. We rented a suit and I was disappointed. The wall paper in the bathroom and living room was peeling. The bar in the living room was falling apart and I was amazed it had not collapsed. My kids found a drink stiffed in the couch. The room that was rated for 6 people had two towels and was cloths, no hand towels. The hotel and staff was really nice. I was disappointed in the room condition.
I had to get up to use the bathroom and there were no lights to make my way there (not even a nightlight). You could hear kids running up & down the hallway at night & again in the morning. The staff were all friendly and ready to help with any needs.