酒店回复: Thank you for choosing to stay with us and we appreciate the feedback. This allows us to ensure that the quality of our rooms meet your expectations. We look forward to seeing you again in the near future.
5.0分
其他
We stayed one night. The hotel and the room was very clean, quiet and served a very good selection of breakfast items.
5.0分
其他
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The room was surprisingly large, sectioned into areas such as sleeping, wriing, meal preparation, watching tv, and clothing storage. It also had an additional comforter.
3.0分
其他
Positive - kitchen was fully equipped. Room was clean.
Negative - some wall sockets did not work. Lamp in room did not work.
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酒店回复: Thank you for your feedback. We appreciate your business and we will take this information regarding the issue to ensure that we correct any future problems.
4.0分
其他
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Nice Room
Room was very nice. Front desk staff came across as mostly unhelpful and disinterested in being there. The lady when I checked out was good, but the two guys working the desk at different times of day on Sat appeared to want to be somewhere else.
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酒店回复: Thank you for your feedback. We appreciate your business and we will take this information regarding the issue to ensure that we correct any future problems.
3.0分
家庭亲子
Facilities were clean but worn. Cracks in bathroom tiles and room very warm. Staff was friendly and attentive.
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酒店回复: Thank you for your feedback. We appreciate your business, and we are currently in renovation process to make our property beautiful for our current and future guest. We hope your report to see our progress.
4.0分
家庭亲子
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The overall stay was good, however we were very upset that they had construction on the hotel and there was no disclosure about this. Monday morning the crews were literally outside our door banging etc at 7am. We spoke to the manager on our way out and he apologized, but it was short and he didnt care. No discount, no future discount nothing . Just sorry about that.
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酒店回复: Thank you for your feedback. We appreciate your business, and we are currently in renovation process to make our property beautiful for our current and future guest. We hope your return to see our progress.
5.0分
其他
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My family and I went to visit my son for LSU family weekend. From the moment we pulled up to the entrance our experience was phenomenal. We were greeted by Kelly and Devin and they honestly made us feel so welcomed and at home. They were very knowledgeable about the area and LSU activities which was definitely a plus. We were there two nights they were very accommodating and remembered us, which is definitely plus. The grounds were very well kept, room was cool and comfortable. Front desk staff always helpful and prompt with requests. The night staff was just as pleasant. Will definitely being staying again.
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酒店回复: Thank you for your feedback. We appreciate your business. We hope to see you again soon.
1.0分
家庭亲子
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They denied our confirmed 2 queen beds booking. They told that we booked through 3rd party, which is you! Not provided any options. Very disappointed because we really thought Orbitz would do the right thing.
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酒店回复: Thank you for your feedback and please accept our sincerest apology for any issue that you had during your stay.
位置不错，房间也挺好。但给我办理入住的前台员工一点都不友好，也没给我免费赠饮。第二天我问了另一位前台，她表示抱歉并给了我水。退房后，我却发现账单上赫然出现“免费”水的收费项目。这真是太不专业、太离谱了。如果他们不想提供免费水，大可在我入住的时候就告知。未经客人同意就向信用卡收费是绝对不能接受的。非常失望，不推荐。希望希尔顿能利用这个反馈来提升员工的服务水平。
宽敞的客房，带小厨房。房间设有带小沙发的独立休息区。停车位充足。酒店靠近商店。早餐简单，但作为住宿来说还算可以。酒店配备洗衣机。适合转机入住的优质酒店。
We stayed one night. The hotel and the room was very clean, quiet and served a very good selection of breakfast items.
The room was surprisingly large, sectioned into areas such as sleeping, wriing, meal preparation, watching tv, and clothing storage. It also had an additional comforter.
Positive - kitchen was fully equipped. Room was clean.
Negative - some wall sockets did not work. Lamp in room did not work.
Nice Room
Room was very nice. Front desk staff came across as mostly unhelpful and disinterested in being there. The lady when I checked out was good, but the two guys working the desk at different times of day on Sat appeared to want to be somewhere else.
Facilities were clean but worn. Cracks in bathroom tiles and room very warm. Staff was friendly and attentive.
The overall stay was good, however we were very upset that they had construction on the hotel and there was no disclosure about this. Monday morning the crews were literally outside our door banging etc at 7am. We spoke to the manager on our way out and he apologized, but it was short and he didnt care. No discount, no future discount nothing . Just sorry about that.
My family and I went to visit my son for LSU family weekend. From the moment we pulled up to the entrance our experience was phenomenal. We were greeted by Kelly and Devin and they honestly made us feel so welcomed and at home. They were very knowledgeable about the area and LSU activities which was definitely a plus. We were there two nights they were very accommodating and remembered us, which is definitely plus. The grounds were very well kept, room was cool and comfortable. Front desk staff always helpful and prompt with requests. The night staff was just as pleasant. Will definitely being staying again.
They denied our confirmed 2 queen beds booking. They told that we booked through 3rd party, which is you! Not provided any options. Very disappointed because we really thought Orbitz would do the right thing.