酒店回复: Dear Yery,We are delighted to hear that you had a great stay at Homewood Suites by Hilton Concord Charlotte! We are thrilled that you found your stay "bueno" and that we were able to exceed your expectations. Our team works hard to ensure all guests have a wonderful experience, so it is always rewarding to hear positive feedback. We are happy to provide a hot, buffet style breakfast, featuring meats, eggs, and all your southern favorites to start your day off right.Thank you for choosing us as your Charlotte home away from home. We are grateful for your kind words and hope to welcome you back for another excellent stay in the future. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Concord Charlotte
5.0分
家庭亲子
Gen and her team are so wonderful!!
They made our stay so easy and drama free!!
The place is beautiful, neat and well organized!
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酒店回复: Dear Guest,We are thrilled to hear that you had a wonderful stay with us at Homewood Suites by Hilton Concord Charlotte. We are delighted that Gen and her team exceeded your expectations and made your stay easy and drama-free. We are glad you found our property beautiful, neat, and well-organized. Our team works hard to ensure a pleasant experience for all of our guests.We are happy to provide a hot, buffet-style breakfast featuring meats, eggs, and all of your southern favorites.Thank you for choosing our hotel for your stay. We look forward to welcoming you back soon to your Charlotte home away from home!
5.0分
其他
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The breakfast was probably the most amazing complimentary breakfast I’ve ever seen in terms of unique offerings as well as favorites.
Really good yogurts, oatmeal, and fresh made waffles as well as amazing breakfast burritos with cool salsas.
Room was clean, recently updated, and comfortable. Convenient to ren festival and major roads
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酒店回复: Dear Guest,We are thrilled that you found our breakfast offerings to be amazing, with unique options and favorites to enjoy. We are pleased to hear that you found your room clean, comfortable, and recently updated. It's great to know that our hotel's convenient location met your needs for the Renaissance Festival and major roads. We are happy to provide a hot, buffet style breakfast, featuring meats, eggs, and all of your southern favorites. We look forward to seeing you soon at your home away from home!
5.0分
其他
Other than loud construction noise from a nearby site, the stay was excellent as I have come to expect
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酒店回复: Dear Guest,We're delighted to hear that your stay was excellent and exceeded your expectations! It's wonderful to know that you enjoyed your time with us at Homewood Suites by Hilton Concord Charlotte. We understand that the construction noise from a nearby site may have been disruptive, and we sincerely apologize for any inconvenience this may have caused during your visit. We are actively working with local authorities to minimize the impact of external noise on our guests.Our team is committed to ensuring a comfortable and enjoyable experience for all our guests, and we truly appreciate your understanding and patience. We hope to welcome you back soon, where you can continue to enjoy our warm hospitality and all the comforts of your Charlotte home away from home. Safe travels until then!
5.0分
其他
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Suite was large, clean and the ceiling fan in the bedroom was a bonus! We were impressed with everything in this hotel, including the service. Employees greet everyone and were helpful when we needed to print some things. We would definitely stay here again!
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酒店回复: Dear Rebecca,We are delighted to hear that you enjoyed your stay at Homewood Suites by Hilton Concord Charlotte! We are thrilled that you found our suites to be large, clean, and with the added bonus of a ceiling fan in the bedroom. It's wonderful to hear that you were impressed with everything at our hotel, from the service to the helpfulness of our staff, especially when it came to printing needs. We are happy to provide a hot, buffet style breakfast, featuring meats, eggs, and all of your southern favorites. We appreciate your feedback and are glad to hear that we exceeded your expectations. We look forward to welcoming you back for another great stay in the future at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Concord Charlotte
5.0分
朋友出游
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The staff was very friendly and accommodating. Ganga at the front desk got us into our room quickly even though we were a late early. The attendants at the breakfast kept the food fresh and the area clean.
5.0分
其他
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One of the cleanest hotels I have ever stayed atThe setup of hotel was very up to date. Seamless door entry for rolling luggage. Great breakfast and the room rates were great.
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酒店回复: Dear Beverly,We are thrilled to hear that you found our hotel to be one of the cleanest you've ever stayed at. We take great pride in maintaining a high standard of cleanliness for our guests. It's wonderful to hear that you enjoyed the up-to-date setup of our hotel, including the seamless door entry for rolling luggage. We are happy to provide a hot, buffet style breakfast, featuring meats, eggs, and all of your southern favorites. We are delighted that you found our room rates to be great value. We are always striving to exceed expectations and provide a comfortable and convenient stay for all of our guests. We appreciate your feedback and look forward to welcoming you back to your Charlotte home away from home in the future!Sincerely,Management TeamHomewood Suites by Hilton Concord Charlotte
5.0分
家庭亲子
The front desk was amazing! Very nice and helpful. The property was clean and safe.
Will definitely go back again!
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酒店回复: Dear Michelle,We are thrilled to hear that you had such a fantastic experience at Homewood Suites by Hilton Concord Charlotte. We are so pleased that you found the front desk staff to be amazing and helpful. It's wonderful to hear that you felt the property was clean and safe during your stay. We are committed to maintaining a high standard of cleanliness and safety for all of our guests.We truly appreciate your kind words and are looking forward to welcoming you back again soon. Your positive feedback means the world to us! We can't wait to have you back at your Charlotte home away from home. See you again soon!Sincerely,Management TeamHomewood Suites by Hilton Concord Charlotte
5.0分
商务出差
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One of the best hotels in the Concord area !
This hotel property was simply amazing ! The customer service was outstanding and the hotel
room accommodated my family's needs perfectly .
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酒店回复: Dear Sara,We are thrilled to hear that your stay at Homewood Suites by Hilton Concord Charlotte exceeded your expectations! Our team takes great pride in providing outstanding customer service and we are so glad to hear that it made a difference for you and your family. We are happy that the hotel room accommodated all of your needs perfectly. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Concord Charlotte
不知道为什么他们说这是一家三星级酒店，但我想每个人出门在外都渴望得到优质的服务和舒适的体验，而我们得到的正是这些。我简直成了Homewood的忠实粉丝，如果他们遍布全球，那它将是我的首选。对我来说，这绝对是五星级的体验。从员工服务到卫生清洁，再到食物和地理位置，都无可挑剔。快来试试吧！
出色地
Gen and her team are so wonderful!!
They made our stay so easy and drama free!!
The place is beautiful, neat and well organized!
The breakfast was probably the most amazing complimentary breakfast I’ve ever seen in terms of unique offerings as well as favorites.
Really good yogurts, oatmeal, and fresh made waffles as well as amazing breakfast burritos with cool salsas.
Room was clean, recently updated, and comfortable. Convenient to ren festival and major roads
Other than loud construction noise from a nearby site, the stay was excellent as I have come to expect
Suite was large, clean and the ceiling fan in the bedroom was a bonus! We were impressed with everything in this hotel, including the service. Employees greet everyone and were helpful when we needed to print some things. We would definitely stay here again!
The staff was very friendly and accommodating. Ganga at the front desk got us into our room quickly even though we were a late early. The attendants at the breakfast kept the food fresh and the area clean.
One of the cleanest hotels I have ever stayed atThe setup of hotel was very up to date. Seamless door entry for rolling luggage. Great breakfast and the room rates were great.
The front desk was amazing! Very nice and helpful. The property was clean and safe.
Will definitely go back again!
One of the best hotels in the Concord area !
This hotel property was simply amazing ! The customer service was outstanding and the hotel
room accommodated my family's needs perfectly .