酒店回复: Thank you for the 8 out of 10 review. We hope to welcome you again one day. We apologize for the soap being empty and your bed being uncomfortable. We will let our housekeeping management team know.
5.0分
情侣出游
原文
翻译提供方：Google
伟大的
4.0分
其他
Very courteous staff, clean room, and easy check in and check out. Convenient location
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酒店回复: Thank you so much for taking the time to share feedback about your recent stay.We are delighted to hear that you enjoyed a clean room, found our check-in and check-out process easy, and appreciated the convenience of our location. We are especially pleased to hear your kind words regarding our staff's courtesy. Providing excellent service is our top priority, and we will be sure to share your compliments with the team.We look forward to welcoming you back the next time your travels bring you to Chillicothe, OH.
5.0分
其他
Room was on great shape. Just noticed the shower curtain was hung with binded edge facing out instead of towards the wall, very minor detail
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酒店回复: Thank you so much for your fantastic review and for rating your recent stay with us a perfect 10/10! We are delighted to hear that your room was in great shape.We also appreciate you bringing the detail about the shower curtain to our attention. We continuously strive for perfection in every aspect of our guest experience, and your feedback helps us identify even the most minor areas for improvement. We will address this immediately with our housekeeping team to ensure it is corrected.We hope to welcome you back again soon for another excellent stay!
5.0分
家庭亲子
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The property was very clean and inviting. The staff person, Angela on duty when we arrived, was so friendly and helpful! Our room was clean and comfortable. We will definitely stay here again when in the area.
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酒店回复: Thank you so much for your wonderful review! We are delighted to hear that you found our property clean and inviting, and that you enjoyed your stay with us.We are especially pleased to know that Angela provided you with friendly and helpful service upon your arrival. We will be sure to share your kind words with her and the rest of our team.It was a pleasure having you, and we look forward to welcoming you back on your next visit to the area!
5.0分
其他
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Nice stay in a quiet, safe area. Easily walkable to a few different restaurants and gas stations. Parking lot was getting resurfaced so that limited the parking a bit but the staff was very helpful and accommodating.
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酒店回复: Thank you for your wonderful review! We're delighted to hear you enjoyed a nice stay in our quiet and safe area, and appreciated the easy walkability to nearby restaurants and gas stations.We apologize for any inconvenience caused by the parking lot resurfacing during your visit. We're glad to know that our staff was able to be helpful and accommodating despite this temporary limitation.We hope to welcome you back again soon!
1.0分
家庭亲子
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Horrible Parking lot was closed down for repave. I, and my wife are Handicapped. No Parking at hotel. Hotel booked more rooms than parking Spaces. We were told to find another parking lot in area and walk back to hotel. My brother who was a separate guest alao handicapped was given the same treatment . Only lit lot was down the street we parked there and then took ride share to hotel.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay. We are truly sorry to hear about the significant difficulties you, your wife, and your brother experienced with our parking situation, especially as handicapped guests, during the recent repaving of our lot. We understand that being directed to an alternative lot, even one owned by our management company, was an inconvenience, and we sincerely apologize for the frustration this caused. We undertake such work to improve the overall guest experience by addressing issues like potholes. Your feedback highlights areas where we need to vastly improve our communication and support for guests during maintenance periods. Please be assured that we are reviewing our procedures to prevent similar situations from occurring. We value your business and hope to have the opportunity to provide you with a much smoother and more comfortable experience in the future.
5.0分
其他
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Comfortable, clean place. Well done!
Everything about the stay was great, and unlike most hotels, the water wasn't so over-softened that you felt greasy in the shower. I've stayed in most of the Chillicothe places, and this one has been the most consistently good.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
其他
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Everything was really nice, except the fire alarm went off and no one communicated what was going on. No fire vehicles ever showed up. After 45 minutes i called front desk and girl said oh yeah we can’t figure out how to shut it off. Some kind of communication would have been nice. Other than that it was great!!
2.0分
其他
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Unable to connect to wi fi. 3 college baseball teams in hotel which resulted in noise until 1-2 am. Area around hotel not great. Staff very friendly and accomodating.
床铺雷鸣般
酒店总体不错，只是洗发水和沐浴露的容器是空的，而且床很糟糕，嘎嘎作响，非常不舒服。
伟大的
Very courteous staff, clean room, and easy check in and check out. Convenient location
Room was on great shape. Just noticed the shower curtain was hung with binded edge facing out instead of towards the wall, very minor detail
The property was very clean and inviting. The staff person, Angela on duty when we arrived, was so friendly and helpful! Our room was clean and comfortable. We will definitely stay here again when in the area.
Nice stay in a quiet, safe area. Easily walkable to a few different restaurants and gas stations. Parking lot was getting resurfaced so that limited the parking a bit but the staff was very helpful and accommodating.
Horrible Parking lot was closed down for repave. I, and my wife are Handicapped. No Parking at hotel. Hotel booked more rooms than parking Spaces. We were told to find another parking lot in area and walk back to hotel. My brother who was a separate guest alao handicapped was given the same treatment . Only lit lot was down the street we parked there and then took ride share to hotel.
Comfortable, clean place. Well done!
Everything about the stay was great, and unlike most hotels, the water wasn't so over-softened that you felt greasy in the shower. I've stayed in most of the Chillicothe places, and this one has been the most consistently good.
Everything was really nice, except the fire alarm went off and no one communicated what was going on. No fire vehicles ever showed up. After 45 minutes i called front desk and girl said oh yeah we can’t figure out how to shut it off. Some kind of communication would have been nice. Other than that it was great!!
Unable to connect to wi fi. 3 college baseball teams in hotel which resulted in noise until 1-2 am. Area around hotel not great. Staff very friendly and accomodating.