酒店回复: Good morning, Thank you so much for the great feedback of our hotel. We hope to see you soon in the future. Kind regards, Front Desk Team

酒店回复: Thank you for taking the time to review our hotel. We will take your comments into account to improve the breakfast.

酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re glad you appreciated our convenient location near the Prado Museum and other attractions, as well as our relatively new facilities and polite service.However, we sincerely apologize for the issues you experienced in your room, particularly with the bathroom ventilation and unpleasant odors. Your comments are very important to us, and we will share them with our maintenance and housekeeping teams to address these concerns promptly.We also appreciate your understanding regarding the early check-in wait time during a busy season. We strive to accommodate our guests as best as possible.Thank you again for your valuable input. We hope to have the opportunity to provide you with an improved stay in the future at DoubleTree by Hilton Madrid Prado.Best regards,Angela BarbosaFront Desk Agent

酒店回复: Dear Qimazaipaizhao,Thank you very much for sharing your experience! We are very pleased to hear that your first impression of the hotel and Madrid was so positive. We are glad that the room with a terrace met your expectations and that you enjoyed the breakfast and the convenient location for exploring the city. It will be a pleasure to welcome you again when you return to Spain.Kind Regards,The front desk team.

酒店回复: Dear Guest, Thank you very much for sharing your experience with us.We’re delighted to hear that you enjoyed our central location and found it convenient for exploring the city. We’re also glad you appreciated the warm cookie at check-in and the pleasant atmosphere in your room.We appreciate your feedback regarding the breakfast, as it helps us identify areas where we can continue to improve. We truly value your comments and hope to have the pleasure of welcoming you back on your next visit to Madrid.Kind regards,The Doubletree by Hilton Madrid-Prado team.

酒店回复: Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable.

酒店回复: Reply from the property:Thank you very much for sharing this great review of your recent stay at our hotel.We are thrilled to see that you have enjoyed your stay!We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Madrid.Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon.Front Desk Team

酒店回复: Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable.

酒店回复: Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable.

酒店回复: 尊敬的 Myeongsoo， 非常感谢您的评价。 感谢您提供关于我们设施和位置的详细信息，这些信息将有助于我们即将入住的客人规划下一次马德里之旅。 期待再次见到您！ 此致， 前台团队