酒店回复: Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future. Sincerely, Hotel Management
5.0分
其他
This hotel is very nice. The staff are very helpful and kind. The rooms are fully equiped with amenities. Full fridge, microwave, and stove
5.0分
商务出差
Everything is great really nice room and really nice and helpful staff so glad to be here I will always come here when I am working in this area
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酒店回复: Dear C5662QKmanuela, We are so glad to know you are enjoying your time with us and that our team has made your stay pleasant. It is wonderful to hear you feel comfortable and well taken care of during your visits. Thank you for choosing Extended Stay America whenever work brings you to the area. We truly appreciate your loyalty and look forward to welcoming you back again soon. Sincerely, Hotel Management
5.0分
其他
I love staying here. The staff is always super professional. The rooms are always clean and held to amazing standards I will be staying again
5.0分
其他
The hotel was very clean and the service was amazing. Best location in Minneapolis. Close to airport and the mall of America.
5.0分
其他
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I had a wonderful stay. The managers were very helpful and knowledgeable. Beautiful scenery and I’ve stayed here before and it looks like there is new management from a couple years ago and its in better condition and ran smoothly.
5.0分
商务出差
Great room my guys said the beds were comfy and the staff was accomodating. Good location very clean and save. We were happy with our experience
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酒店回复: Dear J643DNalexw, Thank you for sharing such positive feedback. We're glad to know the room was comfortable, the staff was accommodating, and the location was clean and safe. It means a lot to us that your team had a pleasant stay and felt well taken care of. We appreciate your kind words and look forward to welcoming you all back to Extended Stay America for another great experience. Sincerely, Hotel Management
5.0分
其他
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I've been staying at this location for an extended period and have found the facility and staff very professional and kind. The staff is always working to keep the facility clean and safe.
5.0分
家庭亲子
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I can to extended stay for the basketball games with family and to visit family out here and it was such a great stay! So easy, didn’t deal with any stressors, friendly helpful staff, tidy and clean, and working appliances! Was very satisfied and would recommend for others!
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酒店回复: Dear giannaa198, Thank you for sharing such positive feedback about your stay with us at Extended Stay America. It’s wonderful to know the hotel provided a clean, safe, and welcoming environment for your family vacation and basketball games visit. Your satisfaction and recommendation mean a lot. We look forward to welcoming you back on your next trip! Sincerely, Hotel Management
酒店位置确实有点偏，附近没什么景点，但离一条主干道很近。员工非常棒，乐于助人。这就是一家普通的酒店，没有游泳池或健身中心。适合临时住宿，也适合途经双子城的旅行者。
你住过的更糟糕的长期住宿。没有热水，我妹妹醒来时全身都是红痕和肿块，浴室水槽下的毛巾很脏。浴室里的垃圾桶没有倒空。房间里有股味道。当我第二天早上起床时，让前台知道发生了什么事，她说我想知道我们是否给了一个肮脏的房间。这并没有让我对这家酒店感觉更好。我唯一能说的就是前台那位女士确实尽力弥补了所发生的事情
This hotel is very nice. The staff are very helpful and kind. The rooms are fully equiped with amenities. Full fridge, microwave, and stove
Everything is great really nice room and really nice and helpful staff so glad to be here I will always come here when I am working in this area
I love staying here. The staff is always super professional. The rooms are always clean and held to amazing standards I will be staying again
The hotel was very clean and the service was amazing. Best location in Minneapolis. Close to airport and the mall of America.
I had a wonderful stay. The managers were very helpful and knowledgeable. Beautiful scenery and I’ve stayed here before and it looks like there is new management from a couple years ago and its in better condition and ran smoothly.
Great room my guys said the beds were comfy and the staff was accomodating. Good location very clean and save. We were happy with our experience
I've been staying at this location for an extended period and have found the facility and staff very professional and kind. The staff is always working to keep the facility clean and safe.
I can to extended stay for the basketball games with family and to visit family out here and it was such a great stay! So easy, didn’t deal with any stressors, friendly helpful staff, tidy and clean, and working appliances! Was very satisfied and would recommend for others!