酒店回复: Dear Tero,Thank you for your feedback. We regret to hear about the issues you experienced with check-in, breakfast, cleanliness, and room odor. Your concerns have been noted, and we are taking steps to address these problems to improve our service. We appreciate your input as we work on enhancing our guest experience.Sincerely, Hotel Manager
5.0分
家庭亲子
Whether you need to stay a few days or longer this is a place to stay! Great price for the room with a couch/bed and king size
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酒店回复: Dear Guest, Thank you for sharing your positive experience. We are pleased you found our accommodations suitable for both short and extended stays and appreciated the value offered. Your feedback is valuable. Sincerely, Hotel Manager
2.0分
家庭亲子
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Dirty, bugs. didn't have enough sheets or towels. bed made noises if you moved. air in one side of the suite and not the other. staff only cared about getting their job done and not allowing us to move around. they even entered our room before we left.
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酒店回复: Dear Guest,We’re sorry to hear about your experience and appreciate your feedback. Cleanliness and guest comfort are top priorities, and our team regularly conducts pest control and maintenance inspections to ensure a pleasant stay. We’ll be reviewing your comments with our staff to reinforce service standards and improve communication.Sincerely, Hotel Manager
2.0分
其他
It was okay, but my last stay had stains on the couch, and lord knows what that was
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酒店回复: Dear Hakeem,We regret to hear about the condition of the couch during your last stay, as this does not reflect the standards we strive to maintain. Your feedback has been shared with our housekeeping and maintenance teams to address the issue. We will work to ensure a more comfortable and well‑maintained experience moving forward.Sincerely, Hotel Manager
4.0分
其他
Food options are better than the average highway chain places.
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酒店回复: Dear Abraham,Thank you for your stay. We are glad you enjoyed the food options and found them better than the typical highway stops. Providing quality choices is important to us, and it is great to know we made a positive impression. We look forward to having you stay with us again and enjoy another satisfying meal during your travels.Sincerely, Hotel Manager
2.0分
其他
NO breakfast
There was no breakfast. There was only a bed spread, no blankets
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酒店回复: Dear Jay,We appreciate your feedback and have noted your concerns regarding breakfast options and room amenities. While we strive to offer a convenient and comfortable stay, we recognize where improvements can be made and will work on your input to enhance the guest experience.Sincerely, Hotel Manager
1.0分
其他
It smelled like mildew andthe couch had a big wet strain on it
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酒店回复: Dear Terrance,Thank you for sharing your feedback. We have noted your concerns regarding the odor and the condition of the couch. Our team will address these issues to ensure a more comfortable experience for our guests. Your input is valuable as we continue to improve our facilities.Sincerely, Hotel Manager
5.0分
其他
Great location for our event . Room was clean and comfortable
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酒店回复: Dear Mia,Thank you for your perfect rating and positive feedback! We're delighted to hear that our hotel's location was convenient for your event and that you found your room clean and comfortable. Your satisfaction is important to us, and we appreciate your review. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
力量！
办理入住时，没有工作人员在场，等了15分钟才到。房价中包含的早餐不再提供。房间很脏，床单下的床垫甚至很脏，房间里有污水的味道。
我们也换到了另一家酒店。
Whether you need to stay a few days or longer this is a place to stay! Great price for the room with a couch/bed and king size
Dirty, bugs. didn't have enough sheets or towels. bed made noises if you moved. air in one side of the suite and not the other. staff only cared about getting their job done and not allowing us to move around. they even entered our room before we left.
It was okay, but my last stay had stains on the couch, and lord knows what that was
Food options are better than the average highway chain places.
NO breakfast
There was no breakfast. There was only a bed spread, no blankets
It smelled like mildew andthe couch had a big wet strain on it
Great location for our event . Room was clean and comfortable