酒店回复: Dear Guest,Thank you for sharing your feedback. We regret that the in-room amenities did not meet your expectations. We strive to provide a comfortable and convenient experience for our guests, and we apologize for any inconvenience caused by the lack of kitchen supplies and toiletries. Your comments regarding the breakfast options have been noted, and we will review them to ensure we offer a better variety moving forward. On a positive note, we are pleased you found the accommodations well-kept and the team welcoming. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
酒店回复: Dear Christopher, Thank you for your feedback. We appreciate you staying with us and sharing your experience. While we're glad you found the room and sheets clean, we understand your concerns about the carpets and kitchenette. We are continuously working on updates and will take your comments into consideration. Our breakfast is designed for convenience, but we’ll review options for improvement. We hope you'll reconsider and give us another chance in the future. Sincerely,Hotel Management
酒店回复: Dear Tonya, We sincerely apologize for the inconvenience you experienced with the snow on the sidewalks and the deposit policy. We understand the importance of accessibility and comfort, and we will address the snow removal issue to ensure better access for all guests. We also regret that your stay was disrupted by noise and the breakfast options. Your comments are important to us, and we hope to have the chance to improve your experience in the future. Sincerely,Hotel Management
酒店回复: Dear Kathleen, We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable environment, and we regret that the room did not meet your expectations. Our team is currently working on improving the availability of in-room amenities to better serve our guests. We truly appreciate your kind words about our front desk staff and will continue to work on enhancing our guest experience. We hope to welcome you back soon.Sincerely,Hotel Management
酒店回复: Dear Brian, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you found us to be exceptionally clean. Every team member is committed to ensuring our guests have an excellent stay, so thank you for letting us know the areas that need improvements. We value your constructive feedback and hope to see you again. Until then, all the best with your travels.Sincerely,Hotel Management
酒店回复: Dear patty, Thank you for sharing your concerns. The safety and comfort of all guests are important, and we regret that your experience outside the property affected your stay. While the team strives to maintain a welcoming and well-kept environment, we understand the importance of feeling secure. Your feedback is valued and will be reviewed to ensure the best possible experience for all guests.Sincerely,Hotel Management
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翻译提供方：Google
地方不错，但酒店里的人几乎整晚都在互相叫喊。感觉有点不安全！
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酒店回复: Dear Brian, We deeply apologize for the disturbance caused by the noise during your stay. We understand how important it is to feel safe and comfortable, and we take such incidents very seriously. Our team is committed to ensuring a peaceful environment for all guests, and we are addressing this issue with our staff to improve our response to noise complaints. We hope you’ll give us another chance to provide you with a more enjoyable and peaceful experience.Sincerely,Hotel Management
很棒的区域。住宿条件不错。
厨房里没有我期望的餐具、盘子或玻璃杯。其他长期住宿也有这种情况。厨房里空无一人。没有洗发水、肥皂或基本的洗漱用品。房间很干净，员工也很好。早餐很简单，只有燕麦棒。下次我宁愿住在一家提供基本设施的普通酒店
再也不来了
没有制冰机，让我失望了。我住过的唯一一家酒店，大楼里任何地方都没有制冰机。冰箱里有一个小的空冰格，没什么用。微波炉里没有转盘。小厨房里什么都没有，因为他们希望你为每件小事打电话给前台。不得不打电话给前台要额外的枕头和毯子，因为衣柜里没有沙发。等了一个半小时，还是没送来。又打了一次电话，电话响了又响，没人接。然后突然间，他们终于来到我们门口，说“你给我们打电话了吗？”（他们知道我打了）“因为我们没有接到电话”，如果他们没有接到电话，他们怎么知道要问我是否打过电话？那是个谎言。这就是为什么我不喜欢住在什么事都要打电话给前台的地方。这只不过是一场等待游戏。折叠沙发上的床垫太薄了，弹簧都弹起来了，淋浴间没有小瓶洗发水和护发素。早餐有美味的双层巧克力松饼，但没有牛奶。哪个孩子喜欢喝咖啡和水当早餐？我住过的唯一一家不提供牛奶的酒店，即使它是精神饮料或外带的。没有告诉我需要 100 美元的押金。在我到达之前收到了来自 ******* 的消息，让我知道。一家担心 100 美元押金的酒店却不愿意提供你一半所需的东西。还没有检查 100 美元是否是信用额度
住一晚还可以。需要彻底清洁
我只在 Extended Stay 住了一晚。房间还可以。有点老了。小厨房需要重新装修。地毯需要彻底清洁。床单很干净。我个人会不会再住在这里，可能不会。此外，早餐选择只有苹果、燕麦棒和咖啡等外带食品。
4 英寸厚的积雪没有影响人行道，我是残疾人，进楼太糟糕了。需要 100 美元押金，他们会保管 3 天！！！那里有早餐——咖啡和一些零食，真是个笑话！！！一大早醒来，在隔壁房间里工作，蹦蹦跳跳！！！不会再来了！
这家酒店很破旧，性价比很差。几十年来这里什么都没做，只是出租出去，然后把钱拿走了。
房间很暗。房间里没有任何便利设施。如果您想要水杯、吹风机、咖啡壶，您必须从前台领取。实际上，有一个熨衣板，我把它用作咖啡桌。
没有地方可以停下行李，所以不得不把所有东西从停车位拖出来。
前台工作人员很棒 - 友好而亲切。
前台服务堪称典范。这是一家便宜的酒店，但很干净，但请记住，这是半公寓式酒店，有孩子，所以噪音和停车场恐慌是常态。
很抱歉，这里不安全，车辆会被盗，工作人员知道但无能为力。他们保持内部干净整洁。由于外部安全问题，无法留在这里。
地方不错，但酒店里的人几乎整晚都在互相叫喊。感觉有点不安全！