The property was nice for a large family to stay. It fit our entire family which was nice but it’s not shiny new. Road noise at night is obnoxious but we were near the front. The photos make it look perfect but it’s not. The area around is kinda sketchy but it is Jaco Beach. The hotel is walking distance to the beach and the main *****. The staff was the best part of the property. They were super friendly and the activities director was amazing. I would stay at this property again given the cost we paid vs other name brand hotels / properties. Overall I enjoyed our stay but it was because of the people that worked there.
3.0分
朋友出游
展开
Not really luxury. Place was ok but the “pool” on the porch; which was actually a jacuzzi didnt work. Hot tub in pool area wasnt hot and jets didnt work. Couches are old looking. Everything else was ok. Just wasnt the luxury vibe they made it seem. And you must check in before 9pm
4.0分
朋友出游
展开
I booked the Atlantic 6 Bedroom condo. It looked great on-line, but different in person. Furnishings within the suite were outdated, dirty, and in need of repair. The sofa and love seat are old and in need of replacement. The stove and toaster oven were dirty, rusted and also need to be replaced. The cleaning team came in daily and did an excellent job cleaning such a large space. The master suite (upstairs), jacuzzi was inoperable and along with the shower needs to be retiled/regrouted. When checking in, i was told that I could not have visitors, unless I listed them when checking in. I have to say, i have traveled the world and never had this constraint. It is common knowledge that any visitor must check in at the front desk and show identification. The person reserving the room is responsible for their conduct and any damages to the room. Other than the cleaning team mentioned above, i would also commend the baristas/wait staff and the cooks. The staff were always professional and courteous. The meals were delicious and well prepared. This team worked well together!
5.0分
其他
展开
It really is a penthouse. Very beauitiful property. Great tour guides and very family friendly. Definitely coming back. Only issues were the water pressure and temperature but that is to be expected in costa rica. overall 10/10
2.0分
其他
Nothing about this stay was luxury.
4.0分
朋友出游
展开
Overall this property is family friendly and nice. Walkable from most party areas in Jaco. The only issue I had with is the maintenance. The bubblers in plunge were not working and hit water wasn’t working in couple of bathrooms. Even after multiple reminders and requests the property management failed to fix that.
4.0分
朋友出游
The only negative i have on this Property is that you can’t bring guest!! i wish that was explained before booking!!
酒店回复: Thanks so much for visiting us and for your feedback!
5.0分
朋友出游
展开
Great place to stay. Close to everything. Felt very safe there and the service was excellent. The room had a few nicks and bumps, but nothing to really complain about. No laundry soap supplied, but was literally down the street and was affordable. I highly recommend.
展开
酒店回复: It has been a great pleasure for us to have you stay at our hotel! Thank you for choosing us and for your review. Our guests' comments are always important to us and are taken into account to continue offering excellent service.
休闲放松的好地方
优越的地理位置和豪华的设施
The property was nice for a large family to stay. It fit our entire family which was nice but it’s not shiny new. Road noise at night is obnoxious but we were near the front. The photos make it look perfect but it’s not. The area around is kinda sketchy but it is Jaco Beach. The hotel is walking distance to the beach and the main *****. The staff was the best part of the property. They were super friendly and the activities director was amazing. I would stay at this property again given the cost we paid vs other name brand hotels / properties. Overall I enjoyed our stay but it was because of the people that worked there.
Not really luxury. Place was ok but the “pool” on the porch; which was actually a jacuzzi didnt work. Hot tub in pool area wasnt hot and jets didnt work. Couches are old looking. Everything else was ok. Just wasnt the luxury vibe they made it seem. And you must check in before 9pm
I booked the Atlantic 6 Bedroom condo. It looked great on-line, but different in person. Furnishings within the suite were outdated, dirty, and in need of repair. The sofa and love seat are old and in need of replacement. The stove and toaster oven were dirty, rusted and also need to be replaced. The cleaning team came in daily and did an excellent job cleaning such a large space. The master suite (upstairs), jacuzzi was inoperable and along with the shower needs to be retiled/regrouted. When checking in, i was told that I could not have visitors, unless I listed them when checking in. I have to say, i have traveled the world and never had this constraint. It is common knowledge that any visitor must check in at the front desk and show identification. The person reserving the room is responsible for their conduct and any damages to the room. Other than the cleaning team mentioned above, i would also commend the baristas/wait staff and the cooks. The staff were always professional and courteous. The meals were delicious and well prepared. This team worked well together!
It really is a penthouse. Very beauitiful property. Great tour guides and very family friendly. Definitely coming back. Only issues were the water pressure and temperature but that is to be expected in costa rica. overall 10/10
Nothing about this stay was luxury.
Overall this property is family friendly and nice. Walkable from most party areas in Jaco. The only issue I had with is the maintenance. The bubblers in plunge were not working and hit water wasn’t working in couple of bathrooms. Even after multiple reminders and requests the property management failed to fix that.
The only negative i have on this Property is that you can’t bring guest!! i wish that was explained before booking!!
Great place to stay. Close to everything. Felt very safe there and the service was excellent. The room had a few nicks and bumps, but nothing to really complain about. No laundry soap supplied, but was literally down the street and was affordable. I highly recommend.