I started staying here a few years ago on my yearly trip and it has deteriorated a bit. No water pressure. Parking sucks. If you come in after 4pm you will park around the back and walk around to the front because they refuse to now use back entrance as an entrance. It smells. Its always loud.
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酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your recent experience did not meet your expectations, This water pressure issue was due to damage pipe down the street. We strive to provide excellent service, and we sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will use it to improve our operations. We appreciate your understanding.
3.0分
家庭亲子
The lobby was clean but the rooms smelled of smoke. They need some upgrades to the rooms and bathroom. The staff were friendly and breakfast was good.
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酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. We strive to provide excellent service, and we sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will use it to improve our operations. We appreciate your understanding.
2.0分
其他
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The bathroom was in bad shape. Built-up soap still in the tub, rust and wall damage, looked like someone had spit toothpaste on the faucet that hadn’t been cleaned off. Remote and TV didn’t completely work.
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酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. We strive to provide excellent service, and we sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will use it to improve our operations. We appreciate your understanding.
5.0分
情侣出游
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Staff was very pleasant and helpful. Was not able to get my suit swept , mopped, or vacuumed but it was nice non the less. I will use them again. Fresh clean smell when you walk in. Nice place overall.
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酒店回复: Thank you so much for sharing your positive experience during your stay at Wingate By Wyndham . We are delighted to hear that your recent stay exceeded your expectations and added to the success of your trip. We hope to see you soon.
3.0分
其他
It was ok the bathroom water could have been a little more hotter and the shower curtain could use some fixing but overall it was a ok stay for us
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酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. We strive to provide excellent service, and we sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will use it to improve our operations. We appreciate your understanding.
1.0分
商务出差
This hotel was really bad and customer services was the same. The rooms smelled like wet not a good experience
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酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. We strive to provide excellent service, and we sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will use it to improve our operations. We appreciate your understanding.
4.0分
其他
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Property was well maintained. Unfortunately being next to the interstate we heard traffic all night. So sound proofing the room would have helped. The bed was comfortable and breakfast was the normal free breakfast fare.
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酒店回复: Thank you so much for sharing your positive experience during your stay at Wingate By Wyndham . We are delighted to hear that your recent stay exceeded your expectations and added to the success of your trip. We hope to see you soon.
1.0分
其他
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This is one nasty hotel! My introduction to the hotel room was seeing The water in the sink was slow to drain, after washing your hands, the particles left from your hand sticks to the bottom and side of the sink due the slow drain, very gross. The bathroom was without a tub just open to the floor to drain. The water pressure was very low, and the bathroom only had one small counter with the sink that doesn’t fit much else. I flipped my bed cover over and the mattress topper was gross yellow with multiple tears, like they keep recycling the same ol mattress topper already ripping with strain. The lady in the front desk told me the yellow gross strains on the mattress topper was due to bleach caused by reusing the topper over and over (go figure). I paid for 3 nights but was on edge the entire time. This hotel is not clean!
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酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. We strive to provide excellent service, and we sincerely apologize for any inconvenience you experienced. Your feedback is valuable to us, and we will use it to improve our operations. We appreciate your understanding.
3.0分
其他
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Don’t let the lobby for you, it’s an old property. And the room is reflected. The deodorizing spray that greeted us in our bedroom was overwhelming. Made me wonder what was in there before we were!
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酒店回复: Thank you so much for sharing your positive experience during your stay at Wingate By Wyndham . We are delighted to hear that your recent stay exceeded your expectations and added to the success of your trip. We hope to see you soon.
5.0分
其他
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It was a pleasant stay with the exception of the mildew smell i think it was coming from the Air Conditioner. I was greeted when i arrived and the lady at the desk was vey pleasant, and helpful.
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酒店回复: Thank you so much Leslie for sharing your positive experience during your stay at Wingate By Wyndham . We are delighted to hear that your recent stay exceeded your expectations and added to the success of your trip. We hope to see you soon.
I started staying here a few years ago on my yearly trip and it has deteriorated a bit. No water pressure. Parking sucks. If you come in after 4pm you will park around the back and walk around to the front because they refuse to now use back entrance as an entrance. It smells. Its always loud.
The lobby was clean but the rooms smelled of smoke. They need some upgrades to the rooms and bathroom. The staff were friendly and breakfast was good.
The bathroom was in bad shape. Built-up soap still in the tub, rust and wall damage, looked like someone had spit toothpaste on the faucet that hadn’t been cleaned off. Remote and TV didn’t completely work.
Staff was very pleasant and helpful. Was not able to get my suit swept , mopped, or vacuumed but it was nice non the less. I will use them again. Fresh clean smell when you walk in. Nice place overall.
It was ok the bathroom water could have been a little more hotter and the shower curtain could use some fixing but overall it was a ok stay for us
This hotel was really bad and customer services was the same. The rooms smelled like wet not a good experience
Property was well maintained. Unfortunately being next to the interstate we heard traffic all night. So sound proofing the room would have helped. The bed was comfortable and breakfast was the normal free breakfast fare.
This is one nasty hotel! My introduction to the hotel room was seeing The water in the sink was slow to drain, after washing your hands, the particles left from your hand sticks to the bottom and side of the sink due the slow drain, very gross. The bathroom was without a tub just open to the floor to drain. The water pressure was very low, and the bathroom only had one small counter with the sink that doesn’t fit much else. I flipped my bed cover over and the mattress topper was gross yellow with multiple tears, like they keep recycling the same ol mattress topper already ripping with strain. The lady in the front desk told me the yellow gross strains on the mattress topper was due to bleach caused by reusing the topper over and over (go figure). I paid for 3 nights but was on edge the entire time. This hotel is not clean!
Don’t let the lobby for you, it’s an old property. And the room is reflected. The deodorizing spray that greeted us in our bedroom was overwhelming. Made me wonder what was in there before we were!
It was a pleasant stay with the exception of the mildew smell i think it was coming from the Air Conditioner. I was greeted when i arrived and the lady at the desk was vey pleasant, and helpful.