酒店回复: thank you for staying with us at Tru by Hilton. looking forward to seeing you again.
4.0分
其他
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I stay at this Tru a lot to visit elderly parents. At 8 am housekeeping woke me up to see when I was checking out. I was still asleep and wasnt planning on leaving until closer to 11. I mumbled 930 and closed the door. 931 they were knocking again. I did let the front desk kmow I was frustrated and they did make it right.
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酒店回复: Thank you for your continued loyalty and for sharing your recent experience with us. We truly value guests like you who choose to stay with us regularly, especially when visiting loved ones.I’m very sorry to hear about the early disturbance from housekeeping — that’s not the restful experience we aim to provide. Your frustration is completely understandable, and I’m glad our front desk team was able to address the situation at the time. Please rest assured we’ve shared your feedback with our housekeeping team to help ensure this doesn’t happen again in the future.We appreciate your understanding, and we look forward to welcoming you back for a more relaxing and uninterrupted stay next time.
3.0分
情侣出游
The room was very small. The mattress was old and warped. This property did not live up to what I expected from a Hilton.
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酒店回复: I am so sorry to hear that we did not live up to your Hilton expectations. We will take your feedback and do our best to improve for future stays. Thank you.
5.0分
其他
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Very nice hotel
The hotel is very modern and located in a quite safe area. We were able to check in 45 min earlier which was great since we were attending Luke Bryan's Farm tour concert in Brooklyn, Wi. Got in late so missed the complimentary breakfast that ended at 9:00. Pushing the breakfast out to 10am would have been ideal as a suggestion.
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酒店回复: I am so glad you enjoyed the hotel and your stay! I will take your suggestion for breakfast hours and submit it to our corporate office. So glad you enjoyed the concert, hope to see you again at Tru Hilton Stoughton!
5.0分
情侣出游
Very happy with our accommodations and the service. Would recommend it.
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酒店回复: We are so happy to hear that your accommodations and service made your stay great! Please recommend us to your friends and family so we can give them the same great service!
4.0分
其他
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Nice hotel, but bathroom was not clean
The hotel staff was friendly and beds were comfortable, but the room could've used some cleaning. The toilet was absolutely disgusting when we arrived with mold or mildew all over the inside of the bowl. I would've given the stay a higher rating if not for that.
5.0分
其他
The room as stau were excellent. The only thing missing from our room was a box of kleenex, but we managed.
5.0分
其他
The hotel was very clean, the staff was nice, nice pool and gym.
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酒店回复: We are so glad you enjoyed your stay with us here at Tru Hilton Stoughton. We look forward to seeing you again in the future!
员工很友善。酒店非常干净。游泳池也很干净。早餐有待提高。可惜的是，希尔顿荣誉客会的免费瓶装水没了。
非常干净！！！床很舒服。地理位置绝佳，就在沃尔玛、加油站和各种餐馆旁边。客房服务很棒，而且可以延迟到中午12点退房！！下次再来这里，这里会是我的首选。
好的
I stay at this Tru a lot to visit elderly parents. At 8 am housekeeping woke me up to see when I was checking out. I was still asleep and wasnt planning on leaving until closer to 11. I mumbled 930 and closed the door. 931 they were knocking again. I did let the front desk kmow I was frustrated and they did make it right.
The room was very small. The mattress was old and warped. This property did not live up to what I expected from a Hilton.
Very nice hotel
The hotel is very modern and located in a quite safe area. We were able to check in 45 min earlier which was great since we were attending Luke Bryan's Farm tour concert in Brooklyn, Wi. Got in late so missed the complimentary breakfast that ended at 9:00. Pushing the breakfast out to 10am would have been ideal as a suggestion.
Very happy with our accommodations and the service. Would recommend it.
Nice hotel, but bathroom was not clean
The hotel staff was friendly and beds were comfortable, but the room could've used some cleaning. The toilet was absolutely disgusting when we arrived with mold or mildew all over the inside of the bowl. I would've given the stay a higher rating if not for that.
The room as stau were excellent. The only thing missing from our room was a box of kleenex, but we managed.
The hotel was very clean, the staff was nice, nice pool and gym.