Breakfast was acceptable in selection generally. Some items were plain bad- bacon was hard as a rock.
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酒店回复: Thank you for taking the time to share this feedback. We’re glad parts of the stay were satisfactory, but we’re disappointed to hear the breakfast didn’t meet the standard you expected, especially if previous visits had been stronger. Your comments about the food quality are being shared with the team so we can correct what went wrong and prevent a repeat.We’d really value the chance to make your next stay feel closer to the level you remember. When you make your next reservation, please reach out through the platform’s messaging so we can set things up with extra care and ensure the experience is elevated from the start. Hopefully we'll get to see you again soon!
5.0分
其他
Feels still brand new! Great stay. Could hear running water/toilet flushing in the hotel rooms above/beside but that was the only complaint.
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酒店回复: Dear Ms. Stankewich,Thank you for your perfect 10/10 rating! We’re thrilled to hear you felt our hotel still feels brand new, even after more than five years of operation — that’s a compliment we truly appreciate.We also appreciate your feedback regarding the noise from adjacent rooms. While we do our best to minimize such disturbances, your note helps us continue improving the guest experience.We look forward to welcoming you back on your next visit to Medicine Hat!Warm regards,KellGeneral ManagerBest Western Premier & Executive Residency
5.0分
其他
Check in was simple, front desk staff was very personable. Spacious and very clean room. Breakfast was good. Would highly recommend staying at this location
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酒店回复: Dear Mr. Margolis,Thank you for your perfect 10/10 rating! We’re delighted to hear that your check-in was smooth, and that our front desk team made you feel welcome. It’s wonderful to know you enjoyed your spacious, clean room and our breakfast offerings.We truly appreciate your kind recommendation and look forward to welcoming you back on your next visit to Medicine Hat!Warm regards,KellGeneral ManagerBest Western Premier & Executive Residency
5.0分
情侣出游
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Had an excellent stay. Beds wwre very comfortable. Many different food options near the hotel. Just down the road you could find businesses from Walmart to Canadian Tire to Bulk Barn. Glad we stayed while traveling.
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酒店回复: Dear Mr. Scott,Thank you for your perfect 10/10 rating! We’re thrilled to hear that you had an excellent stay and found our beds comfortable. It’s great to know you also appreciated the convenience of the nearby dining and shopping options while traveling.We’re so glad you chose to stay with us and look forward to welcoming you back on your next visit!Warm regards,KellGeneral ManagerBest Western Premier & Executive Residency
4.0分
其他
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Great property with great staff and great healthy breakfast unlike the unhealthy processed food breakfasts at other hotel chains. Only complaint is the very poor insulation between the door to the adjoining room. I could hear clearly his TV from my room which could make it tough to sleep. Otherwise great hotel!
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酒店回复: Dear Mr. Davidson,Thank you for taking the time to share your feedback and for rating us 8/10. We are delighted to hear that you enjoyed our property, our team, and our healthy breakfast offering. It’s always rewarding to know our efforts stand out compared to other hotels.We sincerely apologize for the issue with the noise from the adjoining room. Your comment highlights an area where we can improve, and we will explore ways to better insulate rooms to enhance guest comfort.We truly appreciate your stay and hope to have the opportunity to welcome you back in the future, ensuring an even more restful experience.Warm regards,KellGeneral ManagerBest Western Premier & Executive Residency
酒店很干净，服务非常好
酒店干净舒适，位置靠近TCH（加拿大横贯公路），是独自旅行者、情侣和家庭放松身心的理想之选。早餐美味可口，选择丰富多样——甚至还有定制煎蛋卷站！
位置很棒，这是我第二次入住这家酒店了，以后还会再来的！
房间大，干净利落比较新。员工态度认真负责，早餐不错，比汽车旅馆上一个档次。
很棒的住宿体验
住宿体验很棒。房间宽敞干净。早餐丰富美味。前台提供免费饮用水和全天供应的各种小吃。热水浴缸和游泳池干净整洁。
Just acceptable. Not up to previous experinces at
Breakfast was acceptable in selection generally. Some items were plain bad- bacon was hard as a rock.
Feels still brand new! Great stay. Could hear running water/toilet flushing in the hotel rooms above/beside but that was the only complaint.
Check in was simple, front desk staff was very personable. Spacious and very clean room. Breakfast was good. Would highly recommend staying at this location
Had an excellent stay. Beds wwre very comfortable. Many different food options near the hotel. Just down the road you could find businesses from Walmart to Canadian Tire to Bulk Barn. Glad we stayed while traveling.
Great property with great staff and great healthy breakfast unlike the unhealthy processed food breakfasts at other hotel chains. Only complaint is the very poor insulation between the door to the adjoining room. I could hear clearly his TV from my room which could make it tough to sleep. Otherwise great hotel!