Everything is wonderful. However, I was charged some additional fees such as a pet fee in which I did not have a pet during my stay. Supposedly, I was going to get my money back and I haven’t gotten it yet. Other than that, great stay.
2.0分
其他
Staff were ok. When entering room did our normal check. Discovered hair all in the tub, on the shower wall, toilet n sink.
4.0分
商务出差
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Room has been updated in the last few years but not maintained well. Room cleanliness was marginal at best. Tv worked about 50% of the time. I was there for a conference so not in my room a lot anyway. Worked for what I needed. I traveled alone. I would not have stayed there with my wife.
5.0分
家庭亲子
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the staff was very pleasant and accommodating. The food was good and had great options. parking was easy and my daughter and her boyfriend both enjoyed the gym - small but effective
2.0分
其他
I didn't get the 2-bed room that I paid for. Instead, i got a one king-bed room.
Other than that, everything was perfect.
5.0分
其他
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Checking in went really well, smooth we didn't have any issues. Through the night it was quiet and we didn't have any issues there. In the morning breakfast was very good the staff was friendly and helpful. When we were getting ready in the morning the door was opened by the staff before checkout without a knock on the door which was very unwelcomed. I was in the shower and my child was in the kitchen area and it was disturbing to have someone try to get in our room without even knocking and it was before check out time. I did not appreciate that. There was no apology there was no excuse me it was just an abruption to opening our door to come on in.
1.0分
家庭亲子
Room was not clean, stains in shower, sink wouldn’t drain. 3 light bulbs out. Roach in bathroom.
1.0分
其他
Dirty
The shower floor was black and mold around the shower door. Blood stain on the comforter
非常干净，设施齐全，是我住过的酒店里最好的欧陆式早餐之一。
一切都很棒
Everything is wonderful. However, I was charged some additional fees such as a pet fee in which I did not have a pet during my stay. Supposedly, I was going to get my money back and I haven’t gotten it yet. Other than that, great stay.
Staff were ok. When entering room did our normal check. Discovered hair all in the tub, on the shower wall, toilet n sink.
Room has been updated in the last few years but not maintained well. Room cleanliness was marginal at best. Tv worked about 50% of the time. I was there for a conference so not in my room a lot anyway. Worked for what I needed. I traveled alone. I would not have stayed there with my wife.
the staff was very pleasant and accommodating. The food was good and had great options. parking was easy and my daughter and her boyfriend both enjoyed the gym - small but effective
I didn't get the 2-bed room that I paid for. Instead, i got a one king-bed room.
Other than that, everything was perfect.
Checking in went really well, smooth we didn't have any issues. Through the night it was quiet and we didn't have any issues there. In the morning breakfast was very good the staff was friendly and helpful. When we were getting ready in the morning the door was opened by the staff before checkout without a knock on the door which was very unwelcomed. I was in the shower and my child was in the kitchen area and it was disturbing to have someone try to get in our room without even knocking and it was before check out time. I did not appreciate that. There was no apology there was no excuse me it was just an abruption to opening our door to come on in.
Room was not clean, stains in shower, sink wouldn’t drain. 3 light bulbs out. Roach in bathroom.
Dirty
The shower floor was black and mold around the shower door. Blood stain on the comforter