Hotel needs some TLC - Towel rod coming out of the wall.
No cover on plug in - Toilet seat needs replaced.
Stains on carpet.
4.0分
朋友出游
good dining options nearby, easy parking.
but - wifi in not good condtion, partly not contactable
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酒店回复: Thank you for your feedback! We're glad you enjoyed the dining options and convenient parking. We apologize for the Wi-Fi issues during your stay — we're actively working to improve this. We hope to welcome you back for a smoother experience next time.
5.0分
其他
Great value!
Loved having a walk kn shower, hot breakfast and easy to use television.
4.0分
家庭亲子
Close to waterpark and restaurants. Place is a bit run down, but beds were comfortable and spacious 3 queen bed room. Breakfast was ok; not the best.
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酒店回复: Thank you for your feedback! We're glad you enjoyed the spacious room and comfortable beds, and that our location worked well for your visit. We appreciate your comments on the property and breakfast and will continue working to improve. Hope to see you again soon!
2.0分
其他
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Don't stay here if you have more than 2 kids
While the room service for the first night was absolutely AMAZING, the clerk who checked us in was incredibly rude- wanting to card my minor children (because there were more than 3 of them). Took over 30 minutes to get the room key. Ended up buying my own towels and toilet paper so he couldn't complain about my kids. Totally ridiculous. DO NOT RECOMMEND. Only there for sleeping and showers- bought our own breakfast elsewhere on the way out each morning. A friend was also treated very nastily by the same clerk on check in and check out.
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酒店回复: We’re truly sorry to hear about your experience and the concerns you raised. This is not the level of service we aim to provide, and we’re addressing the matter internally to ensure all guests are treated with respect and courtesy. We appreciate your feedback and will use it to improve.
2.0分
其他
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Not what its pictured
Very outdated, some missing things in the room and carpet did not look clean. Front door lock was broken, bathroom lock was broken, chair was broken, breakfast was bad. Beds looked clean and mostly everything else did too.
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酒店回复: We sincerely apologize that your stay did not meet your expectations. Thank you for bringing these issues to our attention — we are addressing them urgently to improve our guest experience. We hope you’ll give us another chance to provide a better stay in the future.
3.0分
其他
Somewhat run down
Old and somewhat run down, poor breakfast area and food, not very clean, staff was nice, nice restaurants close by.
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酒店回复: Thank you, Linda, for sharing your experience. We’re sorry to hear that some aspects of your stay didn’t meet your expectations. Your feedback about cleanliness and breakfast has been shared with our team as we work to improve. We appreciate your kind words about our staff and nearby dining options.
4.0分
其他
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The staff was pretty friendly. The breakfast was lacking protein. There was maintenance to be done, the elevator didn’t work, but it was explained under new ownership and they would be working on those things.
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酒店回复: Thank you, Michelle, for your feedback and kind words about our staff. We appreciate your patience during our transition and are actively working on improvements, including the elevator and breakfast options. We look forward to providing an even better stay next time!
非常好的客户服务，一切都很干净。
好吧
Hotel needs some TLC - Towel rod coming out of the wall.
No cover on plug in - Toilet seat needs replaced.
Stains on carpet.
good dining options nearby, easy parking.
but - wifi in not good condtion, partly not contactable
Great value!
Loved having a walk kn shower, hot breakfast and easy to use television.
Close to waterpark and restaurants. Place is a bit run down, but beds were comfortable and spacious 3 queen bed room. Breakfast was ok; not the best.
Don't stay here if you have more than 2 kids
While the room service for the first night was absolutely AMAZING, the clerk who checked us in was incredibly rude- wanting to card my minor children (because there were more than 3 of them). Took over 30 minutes to get the room key. Ended up buying my own towels and toilet paper so he couldn't complain about my kids. Totally ridiculous. DO NOT RECOMMEND. Only there for sleeping and showers- bought our own breakfast elsewhere on the way out each morning. A friend was also treated very nastily by the same clerk on check in and check out.
Not what its pictured
Very outdated, some missing things in the room and carpet did not look clean. Front door lock was broken, bathroom lock was broken, chair was broken, breakfast was bad. Beds looked clean and mostly everything else did too.
Somewhat run down
Old and somewhat run down, poor breakfast area and food, not very clean, staff was nice, nice restaurants close by.
The staff was pretty friendly. The breakfast was lacking protein. There was maintenance to be done, the elevator didn’t work, but it was explained under new ownership and they would be working on those things.