I paid $200 a night in room 0028. It was very noisy as the breakfast dining area was directly above my room. Every time a chair was moved it made a loud screeching sound. This started at 6:00 am both days. Asked staff about a reduction in rates, they wouldn’t accommodate. I would never stay there again.
5.0分
情侣出游
We enjoyed our stay. Staff was great and facility was clean and comfortable. We would return if ever in the area.
3.0分
其他
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This is a beautiful hotel. The area it’s in is so nice. I wish we would’ve had a better experience however. We arrived to our hotel room to the window curtain being broken so we were unable to look out or let the morning sunlight in. Also our lock on our door had a dead battery. So we were locked out of our room till the ONE staff member could help us get in. I think for a booked hotel there should be a maintenance person there at all times. The front desk guy was not even certain he could get our door open ( that all our clothes, cell phones and car keys were in.) Thank God he was able to get us in. He told us that they would typically move us for safety reasons but we’re booked completely and couldn’t move us. That’s reassuring. We would’ve loved to utilize the breakfast in the morning but for fear of not getting back into the room we skipped and checked out as soon as we woke up. Great job to the front desk guy for doing what he could in a packed hotel. Do better to help your staff members. We would love to give this place another try one day on better circumstances. This just wasn’t very pleasant for this one.
5.0分
其他
Fantastic location, clean, great service, breakfast was hot and had a great selection. Definitely recommend, would for sure stay here again.
5.0分
家庭亲子
It was very clean and the employees were very helpful. Breakfast was excellent and the view was spectacular.
5.0分
其他
Friendly staff (5 stars), great breakfast (5 stars), nice location by lake , room was very clean but had a strange lingering odor. All in all
酒店很好,早歺非常好吃
这家酒店很不错,地理位置也很方便。去商场和好几家餐馆都非常方便。房间一尘不染,也很舒适;不过,早上吃早餐时的用餐区可能需要多加注意。那是个非常繁忙的周末,我相信酒店都住满了,但我们没有看到任何员工擦拭桌子。垃圾桶附近有很多死掉的蚋虫需要清理。前台员工很友善,入住手续办理得很顺利。如果能有更多员工保持用餐区清洁,这家酒店完全有潜力达到五星标准。
#赞#隔音、购物便利性、床品舒适度、房型格局、房间面积、周边餐饮令我满意
不错的酒店
I paid $200 a night in room 0028. It was very noisy as the breakfast dining area was directly above my room. Every time a chair was moved it made a loud screeching sound. This started at 6:00 am both days. Asked staff about a reduction in rates, they wouldn’t accommodate. I would never stay there again.
We enjoyed our stay. Staff was great and facility was clean and comfortable. We would return if ever in the area.
This is a beautiful hotel. The area it’s in is so nice. I wish we would’ve had a better experience however. We arrived to our hotel room to the window curtain being broken so we were unable to look out or let the morning sunlight in. Also our lock on our door had a dead battery. So we were locked out of our room till the ONE staff member could help us get in. I think for a booked hotel there should be a maintenance person there at all times. The front desk guy was not even certain he could get our door open ( that all our clothes, cell phones and car keys were in.) Thank God he was able to get us in. He told us that they would typically move us for safety reasons but we’re booked completely and couldn’t move us. That’s reassuring. We would’ve loved to utilize the breakfast in the morning but for fear of not getting back into the room we skipped and checked out as soon as we woke up. Great job to the front desk guy for doing what he could in a packed hotel. Do better to help your staff members. We would love to give this place another try one day on better circumstances. This just wasn’t very pleasant for this one.
Fantastic location, clean, great service, breakfast was hot and had a great selection. Definitely recommend, would for sure stay here again.
It was very clean and the employees were very helpful. Breakfast was excellent and the view was spectacular.
Friendly staff (5 stars), great breakfast (5 stars), nice location by lake , room was very clean but had a strange lingering odor. All in all