酒店回复: Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to let us know about your experience, and we want to assure you that we are actively working hard to address the issues you've mentioned and improve the overall quality of our hotel. We are committed to providing a much better experience for all our guests in the future and will continue to do our best to meet your expectations.
酒店回复: Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to let us know about your experience, and we want to assure you that we are actively working hard to address the issues you've mentioned and improve the overall quality of our hotel. We are committed to providing a much better experience for all our guests in the future and will continue to do our best to meet your expectations.
酒店回复: Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to let us know about your experience, and we want to assure you that we are actively working hard to address the issues you've mentioned and improve the overall quality of our hotel. We are committed to providing a much better experience for all our guests in the future and will continue to do our best to meet your expectations.
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翻译提供方:Google
这家酒店有点老旧,但所有员工都非常友善热情。酒店离丹佛高地体育场(Empower Field at Mile High Stadium)很近,我们步行去看了比赛 :) 早餐出乎意料地好,咖啡也很好喝。退房很方便。房间不错,床单干净,热水充足,可以好好洗个澡。谢谢!
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酒店回复: Thank you for taking the time to share your feedback with us. We truly appreciate you letting us know about your experience and hope to have the opportunity to welcome you back to Inn at the Highland Denver Downtown in the near future.
酒店服务很好 设施也很全 下次来还会住这里
在这里的住宿体验挺有意思的。我的淋浴两天没热水,不过后来修好了。我的护照也丢了两天,两天后在前台打印机后面找到了。这里位置是最大的亮点,步行就能到百事中心(Empower Field at Mile High)和球馆(Ball Arena)。
位置很好,服务也不错,但遗憾的是入住体验不佳。空调总是跳闸,害得我整晚都得起来重启它😢
住宿很好,物超所值。
鱼龙混杂,叫客房给换毛巾叫了3次还是没换
我们每周至少在这里住2-4天,非常喜欢这里便利的交通,上班和购物都很方便。房间昏暗舒适。我们最大的问题是客房服务人员会在退房前一个半小时甚至两个小时敲门。他们不仅敲一次,几乎像是在叫醒我们,而且在我们联系过他们之后还会敲好几次。除此之外,城市景观很美。
这家酒店状况极差。他们给我们安排的房间门都快散架了,而且脏得要命。从走廊到房间,到处都破败不堪:墙上有鼻涕,到处都是垃圾。简直糟透了!
我们要求退款,但他们拒绝了。他们又给我们安排了一间房(套房),但房间状况也很糟糕。
先说说好的方面,我接触过的两位前台工作人员都非常友善。
除此之外,整个酒店都显得破旧不堪,缺乏维护。从剥落的油漆、霉味、不平整的粘贴式乙烯基地板,到变形的浴室门(让我庆幸自己没跟别人合住,因为那扇门根本没法用),处处都透着一股破败感。床垫很薄,而且弹性十足。我住的是外面的汽车旅馆,墙壁隔音很差,高速公路、警笛声、停车场和隔壁房间的噪音都能传进来。如果你睡眠很浅,最好带上耳塞。
在我入住期间,客房服务人员没有做任何清洁工作,但从退房当天早上9点开始,他们每隔30分钟就来敲我的门。我反复强调我会在11点退房时间之前离开,但他们要么没听懂,要么没通知其他工作人员,要么就是根本不在乎。
这家酒店有点老旧,但所有员工都非常友善热情。酒店离丹佛高地体育场(Empower Field at Mile High Stadium)很近,我们步行去看了比赛 :) 早餐出乎意料地好,咖啡也很好喝。退房很方便。房间不错,床单干净,热水充足,可以好好洗个澡。谢谢!
房间不是很干净,晚上有老鼠从门缝和床底下钻过去,冰箱不能正常工作,前门很难打开和关闭,浴室门上有字迹,浴室排气扇有烟味,窗帘长短不一,而且不能完全拉上。