酒店回复: Dear Denis, Thank you for sharing your feedback. We regret that parts of your visit did not meet expectations. The condition of the accommodations you described is not reflective of the environment we aim to maintain, and we understand how this may have affected your comfort. Please know that kitchen essentials are available at the front desk upon request, and we regret if this was not communicated clearly. Your comments regarding maintenance and overall condition have been shared with our team. We appreciate you bringing this to our attention and hope to provide a more satisfying experience in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for staying with us and sharing your feedback. We’re glad to know your overall stay was enjoyable, though we regret that certain aspects of the room setup and preparation missed the mark. Our goal is to offer a clean and fully functional space, and we’re sorry if that wasn’t your experience. Please note that kitchen items are provided upon request at the front desk for convenience and cleanliness reasons. We appreciate your feedback and will review it with our team to enhance the guest experience moving forward. We hope you will consider revisiting us in the future for a much better stay.Sincerely,Hotel Management
性价比高，客服支持好，我以后度假还会用Trip。
员工友善，服务周到。
最糟糕的酒店体验
入住手续办理得还不错，酒店代表非常友好，但她没有告知我们酒店大院（就在我们房间外面）正在进行的施工，更糟糕的是，凌晨 2 点左右酒店发生了火灾，导致酒店紧急疏散，这段时间酒店代表一直没有出现，所以我们只能拿着钥匙回房间……
房间简直恶心极了。一出电梯就闻到一股怪味。浴缸脏兮兮的，看起来像是长了霉。浴帘杆都挂在墙上了。所谓的“干净”毛巾根本就不干净。洗手池里满是污渍。地毯被撕破了，摸起来很脏。唯一让我们没有离开，也没有打算另找住处的原因，就是床单很干净。
我与酒店员工的互动并不多，但他们彬彬有礼、专业敬业，没有什么问题需要报告。
遗憾的是，酒店的状况令人非常失望。走廊明显很脏，而且有难闻的气味，尤其是在晚上。这严重影响了我们的住宿体验。
我和家人一起旅行，他们对这次体验同样不满意，对我选择这家酒店感到失望。弥漫的难闻气味是我旅行中从未遇到过的，酒店急需彻底翻新。
而且，不知何故，我住进了酒店里最差的房间。我永远不会再来，也不会推荐这家酒店。
我真不知道他们是怎么经营的。整个走道都臭气熏天，一股垃圾味儿。走廊的地毯脏兮兮的。房间里的电器都快散架了。我住的房间门铰链都坏了。感觉真是浪费钱。
那里的工作人员非常热情友好。酒店本身非常破旧肮脏。绝对需要大量翻新。感觉就像住汽车旅馆一样。我不会再来了。
房间还可以，但厨房空空如也，冰箱外面脏得要命，浴室状况更是糟糕透顶。浴室天花板连续三天都漏水。
房间有点旧了，这还好，但浴室很脏。淋浴间的水泥浆里有很多黑点。太糟糕了，我甚至都没洗澡。
合理的
清洁工作本身有些不尽如人意。毛巾上、浴缸壁上都有头发。没有餐具、平底锅和玻璃器皿等厨房基本用具。