The rooms with no carpet are great, do the same in the hallways. You can smell the deodorizer sprinkler into the carpets. You cant keep carpet clean, rip it out and put down tile. Overall I like this hotel and stay often. Coffee was empty this morning, had to get it at travel stop across the highway.
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酒店回复: Thank you for sharing your feedback, Pamela. We’re glad to hear you enjoy staying with us and appreciate the rooms without carpet. We understand your concerns about the carpeting in the hallways and the smell from the deodorizer—your suggestion to switch to tile is noted and will be reviewed. We’re also sorry about the coffee being empty and appreciate you letting us know so we can better manage supplies. We hope your next visit is even more seamless and enjoyable!Warm regards,Guest Experience Team
5.0分
朋友出游
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The hotel and accommodations were excellent. The only problem I had was there wasn’t much lighting in the room or the bathroom( the vanity light was really dim) .
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酒店回复: Sherri, we’re glad to hear you enjoyed the hotel and accommodations! Thank you for pointing out the lighting issue—it’s helpful to know that the vanity light and overall room lighting could be brighter. We’ll review ways to improve this for a more comfortable stay. We hope to welcome you back soon for another excellent visit, with a few tweaks to make it even better.Warm regards,Guest Experience Team
5.0分
其他
Bike travlers
Upon arrival was greated by front desk Very friend and professional allowed us to park our bike in camra view for safety. Very happy stay!
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酒店回复: Thank you for sharing your experience, Shanda! We’re thrilled to hear that our front desk made you feel welcome and that you felt safe parking your bike under camera surveillance. It’s wonderful to know you had a happy stay, and we’d be delighted to welcome you back anytime!Warm regards,Guest Experience Team
5.0分
其他
Great Hotel Right Off Interstate 10
Nice room, nice area, close to I-10 for travelers, like we were
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酒店回复: We’re glad you enjoyed your room and found the location convenient, Stephen! Being close to I-10 definitely makes traveling easier, and we’re happy it worked well for your trip. We’d love to have you stay with us again on your next journey!Warm regards,Guest Experience Team
5.0分
家庭亲子
Hotel was great. Felt safe. Potatoes at breakfast were delicious.
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酒店回复: Hi Shane, thank you for your feedback! We’re thrilled to hear you felt safe during your stay and enjoyed the breakfast, especially the potatoes. We look forward to welcoming you back for another great visit soon!Warm regards,Guest Experience Team
4.0分
家庭亲子
Felt safe. Staff was extremely couteous. Breakfast was a plus.
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酒店回复: Thank you for sharing your experience, Arnold! We’re glad you felt safe during your stay and that our staff made a positive impression with their courteous service. It’s great to hear that you enjoyed the breakfast as well, and we’d be happy to welcome you back anytime!Warm regards,Guest Experience Team
5.0分
家庭亲子
Clean safe and efficient. Would stay again!
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酒店回复: Thank you for your feedback, Jorge! We’re glad you found your stay clean, safe, and efficient. We’d be happy to welcome you back anytime for another great visit!Warm regards,Guest Experience Team
前往big bend的路上在这住了一晚，隔音不太好，能听到其他客人带的狗在叫。早餐的选择不多，第二天离开的时候下雨了，酒店门口的棚子漏水很严重
酒店有点老旧。电梯速度非常慢。早餐很普通。
房间没有顶灯，非常昏暗，很危险，泳池也关闭了。墙镜前的瓷砖地板上有三个洞。我们告知了前台，他们说除了把我们换到和高中橄榄球队同层的房间之外，别无他法。那层楼非常吵闹，外门整晚都在砰砰地关上。总经理对这些问题没有任何回应，也没有调整房价或退款，我们非常失望。
The rooms with no carpet are great, do the same in the hallways. You can smell the deodorizer sprinkler into the carpets. You cant keep carpet clean, rip it out and put down tile. Overall I like this hotel and stay often. Coffee was empty this morning, had to get it at travel stop across the highway.
The hotel and accommodations were excellent. The only problem I had was there wasn’t much lighting in the room or the bathroom( the vanity light was really dim) .
Bike travlers
Upon arrival was greated by front desk Very friend and professional allowed us to park our bike in camra view for safety. Very happy stay!
Great Hotel Right Off Interstate 10
Nice room, nice area, close to I-10 for travelers, like we were
Hotel was great. Felt safe. Potatoes at breakfast were delicious.
Felt safe. Staff was extremely couteous. Breakfast was a plus.
Clean safe and efficient. Would stay again!