酒店回复: Dear Valued Guest,Thank you so much for your lovely feedback!We're delighted to hear that you enjoyed your stay with us and found the room clean and our service warm and attentive. It’s also wonderful to know that our team members who speak Chinese were able to assist you — we always strive to make every guest feel at home.Your kind words mean a lot to us, and we look forward to welcoming you back to Golden Lotus Hotel Da Nang on your next visit.Warmest regards,Golden Lotus Hotel Da Nang
3.7分
高级双人城景房
朋友出游
服务好，每天都有附送早餐和下午茶
就是酒店房间好像有点跟照片不大一样
我们一行人有订双人房和家庭房
家庭房还行 蛮大，双人房真的好小哦～
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酒店回复: Dear Ms tieraaa,Thank you very much for taking the time to share your experience with us at Golden Lotus Hotel Da Nang. We truly appreciate your kind words about our service, breakfast, and afternoon tea.Regarding your comments about the room size differing from the photos, we would like to kindly clarify that all room images shown on our website and booking platforms are real photos taken directly at our hotel, without any form of exaggeration or editing.However, each room type — such as Double Rooms and Family Rooms — naturally has different layouts, sizes, and interior arrangements. This means the space may vary depending on the specific room category you selected. Our Double Rooms are designed to be more compact and cozy, while the Family Rooms offer a larger and more spacious layout for groups or families.For your future visits, if you prefer a more spacious room or a particular layout, our team will be delighted to assist you in selecting the most suitable room type.Once again, thank you sincerely for your valuable feedback. It helps Golden Lotus Hotel Da Nang continue improving and providing the best experience for all guests.We truly hope to welcome you back soon.With our warmest regards and appreciation,Golden Lotus Hotel Da Nang Team.
酒店回复: Dear Valued guest,Thank you for taking the time to share your feedback regarding your recent stay at the Golden Lotus Hotel. We sincerely appreciate your comments.We're glad to hear that you found our service attitude to be good. Our team strives to provide helpful and friendly service to all our guests, and your kind words are truly encouraging. We'll be sure to share your positive remarks with them.However, we are truly sorry to learn about the issues you experienced with soundproofing and the black spots on the bed. Please accept our sincerest apologies for any discomfort or inconvenience these issues may have caused during your stay. This is certainly not the standard we aim to uphold.We take your feedback very seriously. We are actively looking into the soundproofing in our rooms to identify and address any weaknesses. Regarding the bedding, we have immediately alerted our housekeeping and quality control teams to thoroughly inspect all linens and ensure our strict cleanliness standards are met consistently.Your comfort is our top priority, and we regret that we fell short of your expectations in these areas. We hope you might consider giving us another opportunity to provide you with a more comfortable and enjoyable experience in the future.Sincerely,Golden Lotus Hotel
房间干净，服务态度很好，有几个小姐姐中文说的很棒
服务好，每天都有附送早餐和下午茶
就是酒店房间好像有点跟照片不大一样
我们一行人有订双人房和家庭房
家庭房还行 蛮大，双人房真的好小哦～
酒店员工都非常友好热情，特别是前台的男员工们，他们很有礼貌，热情地帮我搬行李，还耐心指引我。在这里的住宿体验非常棒。赞！
总的来说，一切都很好。地理位置优越，早餐丰盛，员工服务周到。缺点是房间有点小，泳池又小又浑浊，屋顶酒吧也没有留下深刻印象。
性价比高，员工很友好，在这里住得很愉快。
酒店很简约，前台会说简单的英文，但是隔音效果不太好。
很一般，隔音非常差，床上有黑点。服务态度挺好的。
酒店地理位置和服务都不错。唯一的问题是酒店的墙壁太薄了。如果你的床头板正好靠在与隔壁房间相连的墙上，甚至能听到隔壁的电视声。如果睡眠比较浅的话，根本无法入睡。自助早餐种类很多，但是糕点/面包却让人失望。虽然选择不少，但原本期待能有更好的品质。
酒店把我们预订的家庭房安排在了相邻的房间，非常方便。除了电梯口旁边的房间有点吵，其他房间都很安静。早餐有韩式选择，我非常喜欢，游泳池也很漂亮，体验很好。
酒店地理位置非常好，离海滩很近，周边配套设施也很完善。我们抵达时，工作人员服务热情周到。住了两晚，房间的清洁度也很棒。
唯一美中不足的是，我们住在三楼，二楼餐厅传来的桌椅拖动声和外部噪音实在太大了。噪音大到我半夜都睡不好。如果能住高一点的楼层而不是三楼，我还是会选择再来这家酒店的。