酒店回复: Thank you for sharing your experience with us. We want all of our guests to feel comfortable during their stay, and we are disappointed to hear this was not the case. Your feedback is invaluable to us.
The hotel was fine but the pool was under renovation. The room was updated. What was bothersome is Holly at the welcome desk said the update 45 meeting was mandatory and I specifically said I don’t like going to them because it’s a sales pitch. She said it’s not and it’s strictly to update the customers on what is new. I went to the meeting room and was basically interrogated by Austin and there was no updating of anything. Basically I was told I have to pay a bigger loan to save money in the future. Why would I paid $200 more a month to “save”? I keep saying no no no but he doesn’t understand what no means. It was a very sleezy and basically ruined the beginning of my vacation trip. I will never recommend this company and their sales tactics.
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酒店回复: Thank you for your feedback. We're truly sorry to hear about your experience with our resort sales team. Our goal is to share timeshare information in a welcoming and pressure-free environment, and it's clear that we missed the mark in your case. We appreciate you bringing this to our attention, and we'll use your comments to help improve the experience for future guests.
4.0分
家庭亲子
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Excellent location, but unfortunately no view for us as resort guests. We looked into a high rise carpark next door which was a wind tunnel creating siren type noises keeping you awake throughout the night. Took me many nights to work out what the siren sound was.
5.0分
家庭亲子
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My first experience at the property. The Lewers street location was a convenient walk to the beach, numerous dining options and shopping. The rooms were clean and pleasant. And the staff was very professional and courteous. A shout out to the Assistant Mgr. Shane Kelly and his team for quickly resolving an issue with the AC.
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酒店回复: How can we ever thank you for sharing your fantastic 5-star review with us? Your feedback truly brightens our day, and we can't wait to welcome you back. We hope to see you very soon!
我每年都很喜欢使用它！该游泳池自去年起就关闭了，今年仍然关闭！有重新开放游泳池的计划吗？
威基基海滩步道度假村地理位置优越！步行即可到达商店、餐厅和海滩！！场地有限，但风景优美！如果说这个度假村有什么缺点，那就是游泳池正在维修，已经维修了好几个月了，我们希望在我们入住期间游泳池能修好，但并没有。不过热水浴缸很棒！一卧室套房面积非常舒适，床也超级舒服！！小炉子、普通尺寸的冰箱，最棒的是，它有洗衣机和烘干机！从我们的套房看出去风景不多，但除了睡觉，你很少待在房间里！我们接触到的每个人都很友好，乐于助人。我们绝对会推荐这个度假村！
如果可以的话，请远离任何俯瞰 LEWERS 街的单位。大部分时间都有音乐，凌晨 2:00 左右还有尖叫的醉汉和无家可归的人。游泳池因维修而关闭至少 5 天。
很棒的酒店。公寓装修精美舒适。厨房齐全，洗衣机和烘干机齐全。客户服务很棒。一切都如预期般完美。一定会再来的。各种餐厅和商店一应俱全。步行即可到达海滩
让我明确地告诉大家，温德姆是骗子和骗子。我不确定他们的商业模式为什么建立在欺骗和误导人们的基础上。他们就不能坦率诚实地销售他们的产品吗？完全不要相信这些人，他们已经彻底腐烂了。
如果您正在寻找平淡无奇的体验，那就来这里吧。如果您因为施工和没有游泳池而打算一直呆在房间里，那就来这里吧。如果您希望通过参加 90 分钟的销售演示（由粗鲁而咄咄逼人的销售代表主持）来节省高昂的停车费，那就来这里吧。如果您准备每天支付 45 美元的停车费，那就来这里吧。如果您准备不断要求提供咖啡滤纸或咖啡，因为他们没有提供您入住期间所需的滤纸和咖啡，那就来这里吧。最后，如果您想在他们的合作酒店之一游泳，他们可以为您安排，尽管这家酒店由于正在进行大约六个月的翻新而无法提供游泳服务，但请务必了解，您还需要支付 45 美元的费用才能在另一家酒店停车。希望您在支付停车费后能在那个游泳池找到车位。游泳池本应在我们到达之前完工，但我们收到一封电子邮件，太晚了，无法找到另一个地方。我们在访问期间没有看到游泳池的进展。值得庆幸的是，酒店位于一个美丽的地区，可以出去散步。沿途，您会看到独特的商店和一系列餐厅，以及提供这家酒店没有提供的设施的令人惊叹的酒店。一位好心的女士送给我们积分，她想帮助我们参加岛上的婚礼。我们永远感激她。如果存在这样的事情，温德姆应该补偿她的积分，让她在更好的温德姆使用或分享。一次令人失望、不合标准和令人失望的体验。如果这家酒店代表了温德姆度假俱乐部的体验，买家要小心。
第一次来这个度假村。喜欢这里的一切。房间非常漂亮。我们没有海景房，不过没关系。我们的视野是 Lewers 街上的商店。整个区域都很漂亮，即使在晚上也感觉很安全。我会一次又一次地回来。
The hotel was fine but the pool was under renovation. The room was updated. What was bothersome is Holly at the welcome desk said the update 45 meeting was mandatory and I specifically said I don’t like going to them because it’s a sales pitch. She said it’s not and it’s strictly to update the customers on what is new. I went to the meeting room and was basically interrogated by Austin and there was no updating of anything. Basically I was told I have to pay a bigger loan to save money in the future. Why would I paid $200 more a month to “save”? I keep saying no no no but he doesn’t understand what no means. It was a very sleezy and basically ruined the beginning of my vacation trip. I will never recommend this company and their sales tactics.
Excellent location, but unfortunately no view for us as resort guests. We looked into a high rise carpark next door which was a wind tunnel creating siren type noises keeping you awake throughout the night. Took me many nights to work out what the siren sound was.
My first experience at the property. The Lewers street location was a convenient walk to the beach, numerous dining options and shopping. The rooms were clean and pleasant. And the staff was very professional and courteous. A shout out to the Assistant Mgr. Shane Kelly and his team for quickly resolving an issue with the AC.