Check in was fine gentleman was nice. Room was OK, bathroom has mold needs Tilex. Fridge does not get cold because freezer is totally frozen and needs to be defrosted....Restaurant says they open at 5pm, we even called front desk to confirm they said 5pm. We went down at 5:15.. nothing all dark. New front desk attendant, an older gentleman, very nice, turned on the lights for us, said they should be open in minutes...530 came still nothing. We ended up leaving. Extremely unacceptable to tell us when you open, confirm it then nothing. Inconvenient to say the least. Very disappointing and not satisfied with this stay at all. I hope they get better or I will not return.
酒店回复: Thank you for leaving this information.
3.0分
其他
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This hotel is layed out around an indoor pool which is heated all year around creating a sauna like atmosphere in the entire conplex. Fun if you travel with kids, but we found the chlorine smell overwhelming.
酒店回复: Thank you for staying with us.
3.0分
家庭亲子
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Needs updating, we stayed in the suite that was less updated then standard rooms and not clean/had a bad odor. Pool is the highlight- it’s not actually heated but the room is ridiculously hot - felt like you were in a sauna and hard to breathe unless you were in the pool. Coffee offered all day was good though!
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酒店回复: Thank you for choosing to stay with us while you visited the Cape. I am sorry to see that we did not provide you with the experience that you were expecting. We will continue to work with our team and provide them with the feedback as well so that we can continue to improve. We appreciate the feedback.
5.0分
家庭亲子
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Great location. The hotel is beginning to age. Tennis courts huge cracks and AC leaks outside rooms. But super clean. Helpful staff. Glad they close the pool at 9.New outside lounge chairs for pool would be great! But still love this hotel!
5.0分
其他
Staff was AMAZING and super accommodating and friendly!! Mike is the best! I’ll definitely be back next year!!
2.0分
其他
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Dirty Linens & Bad WiFi
I was hopeful when I saw how nice the hotel had been remodeled, but the first time I went into the bathroom that hope disappeared. Every towel, washcloth and hand towel had very long black hair embedded in it. The hair was on the bathroom floor too. I also had a dead insect in my bed sheets. Clearly, no one is checking the linens before laying them out. The WiFi is horrible. I’ve used free guest WiFi at hotels all over the world and have never experienced such horrible and sometimes nonexistent network connectivity.
这个酒店夏季一房难求，现在是淡季了，趁着有假来Cape Cod看一看。设施比较简单，但是感觉不是那种廉价motel的凑合类型的，房间宽敞，给人的印象是比较舒服的。
只能说美国的酒店体验太差了，泳池的气味钻进房间里，被子上全是污渍，用个床单一盖，四天清扫一次房间，服。
我们非常喜欢这里的位置、泳池和干净的环境。酒店内的餐厅还没有完全开放，这让我们有点失望，但我们很喜欢路边的Caroline's餐厅。床超级舒服。一家非常棒的酒店。
前台的 Bernie 很粗鲁。餐厅没有营业。室内游泳池温度高达 10000 度。
Check in was fine gentleman was nice. Room was OK, bathroom has mold needs Tilex. Fridge does not get cold because freezer is totally frozen and needs to be defrosted....Restaurant says they open at 5pm, we even called front desk to confirm they said 5pm. We went down at 5:15.. nothing all dark. New front desk attendant, an older gentleman, very nice, turned on the lights for us, said they should be open in minutes...530 came still nothing. We ended up leaving. Extremely unacceptable to tell us when you open, confirm it then nothing. Inconvenient to say the least. Very disappointing and not satisfied with this stay at all. I hope they get better or I will not return.
This hotel is layed out around an indoor pool which is heated all year around creating a sauna like atmosphere in the entire conplex. Fun if you travel with kids, but we found the chlorine smell overwhelming.
Needs updating, we stayed in the suite that was less updated then standard rooms and not clean/had a bad odor. Pool is the highlight- it’s not actually heated but the room is ridiculously hot - felt like you were in a sauna and hard to breathe unless you were in the pool. Coffee offered all day was good though!
Great location. The hotel is beginning to age. Tennis courts huge cracks and AC leaks outside rooms. But super clean. Helpful staff. Glad they close the pool at 9.New outside lounge chairs for pool would be great! But still love this hotel!
Staff was AMAZING and super accommodating and friendly!! Mike is the best! I’ll definitely be back next year!!
Dirty Linens & Bad WiFi
I was hopeful when I saw how nice the hotel had been remodeled, but the first time I went into the bathroom that hope disappeared. Every towel, washcloth and hand towel had very long black hair embedded in it. The hair was on the bathroom floor too. I also had a dead insect in my bed sheets. Clearly, no one is checking the linens before laying them out. The WiFi is horrible. I’ve used free guest WiFi at hotels all over the world and have never experienced such horrible and sometimes nonexistent network connectivity.