Gorgeous location! Car rental recommended to explore the island. All the staff were exceptionally hospitable, knowledgeable and helpful. The resort was absolutely stunning, well cared for and maintained. The amenities were excellent. Having 2 personal butlers was a wonderful touch. They handled all of our reservations and gave us great suggestions on how to make the most of our time. The only disappointment was the modest quality of the food — high quality food is a high priority to us which explains our rating. And the resort generously compensated us for our disappointment. Otherwise it was 5 star.
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We had an excellent 4 night stay. The rooms were great and the butler service provided by Alson/Manaske superb - prompt professional and extremely personably 👏👏. Too much food but all excellent. The beach is beautiful and well served by pleasant beach men. All of the staff were great.
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This was our second trip to LDB, and I hope it will not be our last. It's one of the most peaceful places to visit, and everything about the hotel and its staff is exceptional. I wish I could have their breakfast every morning! We have requested Yaya for massages during both of our trips, and she is worth the visit alone!!! Raj was an excellent butler.
连续两晚都听到震耳欲聋的低音炮音乐/噪音！第一晚我们就投诉了，度假村经理埃里克·冈萨雷斯过来和我们见面，告诉我们当时还有另一个派对，并说如果太吵，他可以给我们换房间。结果还是太吵了，当我们要求换房时，却被告知没有空房了！过去五年我们来过这家度假村四次，从未遇到过这种情况。以前这里可不是整晚都放着震耳欲聋的音乐派对！环顾四周，90%的客人都超过50岁，很多都年纪更大，我相信他们肯定不喜欢这种度假村体验，我们当然也不喜欢！
整个酒店都是五星级的，餐厅很棒，度假村的厨师 Andy、Sea Food 的 Caswell 和 Mexican Night 的厨师 Ovidio 都无与伦比。所有工作人员都非常友好，总是愿意提供帮助，他们的态度非常熟悉，同时又很尊重人。 这个地方非常美丽，海滩清澈干净；不能不提一下这里的花园，它们维护得非常好。我强烈推荐与家人或情侣一起旅行。在水疗中心的体验非常愉快。健身房非常棒。 Varun 非常友善，墨西哥总经理也非常友善，是一位出色的东道主。您可以看到团队合作带来了非凡而难忘的体验。
美妙的地方，一个天堂，从您抵达酒店到您离开酒店，所有员工都很细心，他们为您提供的热情好客令人难以置信，食物很美味，水疗护理也很美味。绝对是一个值得一去的地方。
很棒的酒店。房间很大，空调效果很好。酒店的海滩很漂亮，他们有好几个体验。酒店的餐厅非常好...海滩服务还有一些不足之处...只有两个人提供服务，而且布置沙滩床和接受订单都花了很长时间。礼宾人员也有点笨拙，服务有限……我们请求帮助预订一些旅游，但他们没有提供他们本可以提供的帮助。不过酒店和海滩弥补了这个缺点。
我们住在一间泳池套房，庆祝我们的十周年纪念日。我们住过其他几家瑰丽酒店、伊甸岩酒店和加勒比海的其他酒店，对于这个价位，我们期望的更多。这是一间美丽的酒店。但总体而言，他们几乎在每个方面都达不到标准。我们不打算再来了。优点：- 员工很可爱。- 房间布置得很好。- 早餐不错，选择多，质量好。- 下午茶很棒。- 水疗护理做得很好。- 健身房设备齐全。缺点：- 所有餐厅的午餐和晚餐食物都很一般，尤其是对于这个价位的僻静度假村来说。- 水疗设施令人失望。景色令人惊叹，但水疗池太冷，无法使用，也没有蒸汽/桑拿设施。- 套房泳池无法加热，对我们来说太冷了。- 管家服务很尴尬，几乎是打扰。宁愿没有。- 我们对度假村外的餐厅和交通感到失望。该度假村尽了最大努力来应对挑战，但这并不像我们去过其他顶级度假村后所期望的那样。
令人惊叹的度假村，拥有优秀的员工、食物和设施。一切都组织得很好，适合日常活动和放松。每日海滩体验、水上活动、农场和园艺之旅、网球和泡菜球，以及在美丽的海滩上放松身心。等不及回来了！
与 Rosewood Montecito 和 Crillion Paris 不同，这家度假村作为 RockResort 非常棒，但在 Rosewood 的管理下却令人大失所望。从烦人的服务员到难以下咽的地板和又小又冷的游泳池，印度风情无处不在，这完全是个错误。我们喜欢安圭拉岛上的 Malliouhana，想尝试一些不同的东西，但再也不会来了！我们被分配到的第一个房间里有臭虫，而且一年前没有采取任何 COVID 措施。那里的城镇都已经关闭了。我给首席执行官（一位哈佛校友）发了电子邮件，但从未收到回复。
Gorgeous location! Car rental recommended to explore the island. All the staff were exceptionally hospitable, knowledgeable and helpful. The resort was absolutely stunning, well cared for and maintained. The amenities were excellent. Having 2 personal butlers was a wonderful touch. They handled all of our reservations and gave us great suggestions on how to make the most of our time. The only disappointment was the modest quality of the food — high quality food is a high priority to us which explains our rating. And the resort generously compensated us for our disappointment. Otherwise it was 5 star.
We had an excellent 4 night stay. The rooms were great and the butler service provided by Alson/Manaske superb - prompt professional and extremely personably 👏👏. Too much food but all excellent. The beach is beautiful and well served by pleasant beach men. All of the staff were great.
This was our second trip to LDB, and I hope it will not be our last. It's one of the most peaceful places to visit, and everything about the hotel and its staff is exceptional. I wish I could have their breakfast every morning! We have requested Yaya for massages during both of our trips, and she is worth the visit alone!!! Raj was an excellent butler.