酒店回复: Dear William,Thank you for your feedback. We regret that your experience did not meet expectations and have noted the concerns you've raised. Your input is important as we continue working to improve our facility and guest satisfaction.Sincerely, Hotel Manager
酒店回复: Dear Alisha,Thank you for your detailed feedback. We’ve noted your concerns regarding room assignment, cleanliness, and maintenance, and our team is actively reviewing these areas to ensure our standards are consistently met. Your input is important, and we’re working on addressing these issues to better serve our guests in the future.Sincerely, Hotel Manager
酒店回复: Dear Doug,Thank you for your feedback. We understand that your experience didn’t meet expectations, and we appreciate you bringing these issues to our attention. We’ll address the maintenance concerns and work on improving noise control for a better guest experience in the future. Your input is valuable to us.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方:Google
房间很脏,跟所有酒店一样。
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酒店回复: Dear Guest,Thank you for sharing your perspective. Maintaining a clean and welcoming environment throughout the hotel is a key focus for our team, as we understand how it influences the overall guest experience. Your comments provide valuable insight as we continuously work to uphold and improve our standards. We are committed to delivering a comfortable and refreshing stay, and we appreciate your feedback as it helps us maintain the quality that defines our hospitality.Sincerely, Hotel Manager.
5.0分
其他
原文
翻译提供方:Google
入住期间一切都很顺利。
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酒店回复: Dear Roldan,Thank you for your comments! We're glad to hear that everything was fine during your stay. Providing an outstanding stay is important to us, and we’re delighted that you enjoyed it. We look forward to seeing you again when you’re in the area.Sincerely, Hotel Manager.
5.0分
其他
原文
翻译提供方:Google
一切都很快。
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酒店回复: Dear Guest,Thank you for highlighting the efficiency of our service. We understand that timely assistance contributes greatly to a positive stay, and it is rewarding to know our team met your expectations. Providing smooth and prompt experiences is a priority, and your feedback inspires us to maintain this standard. We look forward to welcoming you again for another.Sincerely, Hotel Manager.
5.0分
其他
原文
翻译提供方:Google
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent service from our team. Providing attentive, welcoming, and professional service is always our priority, and your kind words motivate us to continue delivering memorable stays. We look forward to welcoming you back and ensuring your next visit is just as exceptional.Sincerely, Hotel Manager
除了隔音不是很好,有点吵,其他的都还不错,主要是价格便宜!若只是休息一下,可以考虑!附近餐厅也挺好!
质量差,浴室里有残留物,房间里到处都是火药味,床头柜上还粘着黏液。我连五分钟都待不住,工作人员也漠不关心。我投诉了,他们只是说:“我帮不了你。” 我把钥匙递给酒店就走了。我不推荐这家酒店。我甚至都没拿到退款。说到底,他们只是装模作样地出现而已。他们毁了我的假期。
床垫严重弯曲,而且很硬。浴室门被踢坏了,浴缸和洗手池的塞子都没了,没有洗发水,浴室灯没有透镜,只有一个昏暗的灯泡,浴缸边的角落里积了半英寸厚的灰尘。我们不得不向前台询问缺少的三个灯泡,因为它们不见了,而且房间非常昏暗。没有广告里说的热水浴缸。真是个垃圾!
如果可以给零星,我一定会给。非常不满意。首先,我在网上预订的是两张大床房,但他们却给我们安排了家庭套房。这套房看起来在我们入住前已经住过一段时间了,而且自从前房客搬走后就再也没有打扫过。其中一间卧室的墙上沾满了指甲油、记号笔和钢笔的痕迹,还有其他无法辨认的深色污渍。厨房的墙上到处都是食物残渣。好几个橱柜的抽屉或门都掉了。墙壁破损严重。地板上到处都是灰尘和食物残渣。房间闻起来像是很久以前被人吸烟过一样。感觉我们住在**公寓里。我感觉自己好脏。水槽漏水很严重,冲水时马桶冲水手柄会脱落。我试图打电话给他们,要求退款,但每次打电话,电话都会发出奇怪的嘟嘟声然后断线。我以前住过一些不太好的地方,但这是迄今为止最糟糕的一次。
糟糕透了
糟糕透了。门坏了,灯具坏了,淋浴/浴缸脏兮兮的。
噪音极大,靠近卡车路线,而且他们整晚都在经过。
糟糕透了的地方。
价格太贵了。电视架严重损坏,浴缸上方的天花板上有一个大裂缝。暖气坏了。邻居在房间里跑来跑去,发出噪音,把我吵醒了。
房间很脏,跟所有酒店一样。
入住期间一切都很顺利。
一切都很快。
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